Heathlands Hotel Bournemouth

Hotels
•
Britannia Hotels
6.6 (174 reviews)
Grove Road, East Cliff, Bournemouth, England, BH1 3AY , Bournemouth , GB
44-8-712220049

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Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Stale cigarette smell
Outdated facilities

Categories

Cleanliness
4.4
The hotel is outdated, and there were cleanliness issues such as stale cigarette smell and grime in bathrooms.
Service
8.4
Staff were generally congenial, helpful, and polite throughout the stay.
Location
8.4
Great location for local attractions, including close proximity to the beach.
Room Quality
5.9
Rooms were spacious but in need of updates and improvements; some lacked necessary amenities.
Amenities
6.4
Basic amenities available; however, some items like a safe and better bathroom products were missing.
Value for Money
6.9
Considering the price, the experience was reasonable, though many areas could improve.
Food and Beverage
5.9
Food was adequate but unremarkable, typical for buffet-style offerings.
Overall Experience
6.5
Overall experience aligned with budget expectations, but significant improvements needed for better satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Experience the charm of Heathlands Hotel Bournemouth, where comfort meets convenience just moments from the beach.

Relaxing Atmosphere
Unwind in one of our 130 uniquely furnished guestrooms, designed to provide a cozy sanctuary. Enjoy complimentary wireless internet access to stay connected, while our daily housekeeping ensures a welcoming environment throughout your stay.

Culinary Delights
Savor delectable meals at The Pavilion Restaurant, where breakfast and evening dining promise satisfaction. After a day of exploration, relax with a drink at our inviting bar/lounge, offering the perfect ambiance for unwinding.

Prime Location
Nestled in Bournemouth City Centre, our hotel is a short stroll from stunning beaches, cultural attractions, and vibrant nightlife. From the Bournemouth Pavilion Theatre to picturesque gardens, you’ll discover the best of the area at your doorstep.

Book your stay at Heathlands Hotel Bournemouth today for an unforgettable getaway!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.6
Based on 174 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 6.5
S
Skeggsy36 • solo_traveller • gb
9
Friendly, clean and comfortable
Pros:

The staff were friendly. The room was clean and comfortable. Have stayed there a few times now and enjoyed my stay

Cons:

Paying for parking

2026-07-04 • via Nuitee
D
Dariusz • couple • gb
9
2026-07-04 • via Nuitee
B
Brain • couple • gb
6
Ok
Pros:

Hotel and staff were good

Cons:

Bathroom was tiny , claustrophobic to be exact,, worn and tired
Couldn’t enjoy getting ready for night out

2026-07-04 • via Nuitee
M
Michal • couple • gb
5
Pros:

More cofe please 😉

2026-07-04 • via Nuitee
A
Anwar • extended_group • gb
1
Worst experience bad staff service
Pros:

Just for location

Cons:

Worst customer service and disappointing staff behaviour I would not recommend to anyone for this hotel the main thing is they are not cooperative with guests.

2026-07-04 • via Nuitee
S
Stuart • solo_traveller • gb
1
2026-07-04 • via Nuitee
F
Feraru • family_with_children • gb
10
2026-07-04 • via Nuitee
M
Miron • family_with_children • gb
8
2026-07-04 • via Nuitee
M
Martin • couple • gb
4
Horrible
Pros:

The breakfast was poor and expensive

Cons:

The bedroom was in a poor shabby condition badly in need of refurbishing

2026-07-04 • via Nuitee
C
Callum • solo_traveller • gb
6
Adequate accommodation for the price
2026-07-04 • via Nuitee
G
georgie • solo_traveller • gb
8
2026-07-04 • via Nuitee
S
Samantha • solo_traveller • gb
8
2026-07-03 • via Nuitee
L
Laura • couple • gb
5
Outdated and dusty
Pros:

Walking distance of the town and had parking

Cons:

Bedroom was dusty and dirty. Looked like it hadn’t been hoovered for a very long time. Very outdated and small room. The bathroom was very outdated too but relatively clean. Wouldn’t stay here again, it was cheap but would rather pay a bit more and have a clean room.

2026-07-03 • via Nuitee
D
David • solo_traveller • gb
7
2026-07-03 • via Nuitee
A
angela • solo_traveller • gb
1
2026-07-03 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Friendly staff superb dinner great value for money

Cons:

Nothing

2026-07-03 • via Nuitee
M
Mutlaq • solo_traveller • sa
10
2026-07-02 • via Nuitee
S
Sayak • solo_traveller • gb
7
Pros:

Jose at reception was really nice.

Cons:

The room was a bit creeky. And expensive for what usuable space i got.

2026-07-02 • via Nuitee
P
Paul • couple • gb
1
Had to sleep in the garden as it was like a sauna in the room my poor dog couldn’t breathe as it was so hot
Pros:

Nothing

Cons:

Very dated carpets need replacing bathroom very dated flooring not good in bathroom fan they gave me didn’t work properly in the heat and they didn’t have a replacement

2026-07-01 • via Nuitee
K
Katrin • couple • de
6
Gute Lage aber kein Komfort
Pros:

Gute Lage zum Strand, großer Frühstücksraum, parken hinter dem Haus.

Cons:

Sehr kleines Zimmer, sehr kleines, hartes Bett. Unerträgliche Hitze im Zimmer, keine AC , Fenster nur spaltweit zu öffnen.

2026-07-01 • via Nuitee