Hotel Isla de La Garena

Hotels
8 (500 reviews)
Galileo Galilei, 18 , Alcalá de Henares , ES
+34 918 78 16 70

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Beautiful location
Large and comfortable rooms
Friendly staff
Good amenities
Cons:
Some areas were not clean
High prices for food and beverages
Noise from celebrations

Categories

Cleanliness
7.5
Some areas were slightly dirty, impacting the overall cleanliness.
Service
8.5
The service was friendly and accommodating, particularly in the restaurant.
Location
8
Well-located near attractions, although slightly far from the city center.
Room Quality
8
Spacious rooms, but some amenities like TV need upgrading.
Amenities
8.5
Excellent amenities including a spa and comfortable beds.
Value for Money
8
Generally good value, although some prices were considered high.
Food and Beverage
7.5
Food pricing was a bit high, but breakfast and café options were decent.
Overall Experience
8
Overall, a pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:06

Property Description

Luxurious Spa and Wellness Facilities

Indulge in relaxation at the Isla de La Garena's free spa center featuring a heated indoor pool, Turkish baths, a gym, and a refreshing outdoor pool. Pamper yourself with water jets and unwind in the tranquil garden surroundings.

Delightful Dining Options

Savor delectable Mediterranean cuisine at the hotel's à la carte restaurant for lunch and dinner. Enjoy a cup of coffee at the on-site café, adding to the culinary experience during your stay.

Convenient Location and Modern Amenities

With free Wi-Fi, air-conditioned rooms, and private terraces offering pool views, every guest is catered to. Explore the nearby Garena shopping area, visit Alcalá de Henares, or easily access Madrid city center and the airport via the A-2 Motorway.

Book now to experience a blend of comfort and luxury at Hotel Isla de La Garena!

Important information:

Please note that the outside swimming pool is closed from September to June. The Spa operates from September to June.
Children aged 15 and under are not allowed in the spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8
Based on 500 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Ana Franca • solo_traveller • es
8
Pros:

Apartamento con salida a la piscina

Cons:

El precio del desayuno

2026-09-18 • via Nuitee
J
Jesus • family_with_children • es
10
2026-09-18 • via Nuitee
P
Pena • solo_traveller • es
7
2026-09-15 • via Nuitee
G
Garcia • solo_traveller • es
5
Pros:

La piscina bien y poco mas que añadir.

Cons:

Aire acondicionado que no funcionaba, por lo menos el de mi habitación, dos enchufes de la habitación no funcionaban. Personal sin mas.. Precios bastante altos para estar en un polígono. Menos mal que solo estuve un día. Siendo sincero no volvería.

2026-09-14 • via Nuitee
B
Beatriz • solo_traveller • es
7
2026-09-14 • via Nuitee
A
Anabella • solo_traveller • es
9
Pros:

La piscina y la atención de las camareras

2026-09-13 • via Nuitee
C
cristina • solo_traveller • es
10
2026-09-11 • via Nuitee
S
Shaika • couple • qa
4
2026-09-10 • via Nuitee
S
Shaika • couple • qa
4
2026-09-10 • via Nuitee
N
Natalia • couple • es
8
2026-09-09 • via Nuitee
J
Jaione • solo_traveller • es
10
Pros:

Espectacular el hotel,la habitación genial, con salida a la piscina. Fuimos a comer el sábado y de 4 cosas que quería comer no había ninguna. Pedimos pizza margarita y nos trajeron 4quesos.. el servicio de fuera de la piscina menos las chicas rubias dejo algo que desear. Por lo demás espectacular para volver

Cons:

El servicio de fuera de la piscina se podría mejorar en alguna camarera,las rubias no, que eran un encanto

2026-09-07 • via Nuitee
F
francisco • solo_traveller • es
10
2026-09-06 • via Nuitee
E
Elena • family_with_children • es
8
Todo muy bien menos la limpieza.
Pros:

Buenas instalaciones y camas muy cómodas.

Cons:

La limpieza. No estaba limpio, muchas pelusas.

2026-09-06 • via Nuitee
D
David • solo_traveller • es
10
Pros:

Piscina y ubicación

Cons:

Todo genial

2026-09-02 • via Nuitee
S
Salima • couple • es
1
2026-08-30 • via Nuitee
A
Alberto • solo_traveller • es
7
2026-08-28 • via Nuitee
F
Fernandez • couple • es
10
Pros:

Lo limpio y súper cómodo que era todo

Cons:

Nada

2026-08-26 • via Nuitee
J
José Manuel • solo_traveller • de
2
Cons:

El calor sofocante que hay en todas las instalaciones, no es normal.
El mal funcionamiento del aire acondicionado en la habitación, dos horas para bajar medio grado, estando a 30 al llegar.
El trato del personal.

2026-08-23 • via Nuitee
S
Sedláková • solo_traveller • cz
9
Pros:

Vybírala sem hotel podle polohy. Ta pro mne byla důležitá. Plánovali jsme výlety po okolí. Milý personál, všude čisto, denně výměna ložního prádla a ručníků. Bazén (slaná voda) v provozu s plavčíkem od 13.00 - 21.00.

Cons:

Na snídani mi chyběla zelenina a menší výběr potravin.

2026-08-22 • via Nuitee
C
Campos 4 • couple • es
10
GENIAL. EXCELENTE, FABULOSO!!
Pros:

Todo fantástico muy tranquilo el personal excelente con la atención al cliente tanto recepción (Mario,Marga,...),Servicio de limpieza (Margarita gobernanta, Yolanda...)Camareros (Daniela, Eugenio,Pablo...) Socorrista (irene) Fantásticos!!

Cons:

Me gusto todo pero me gustaría hacer una sugerencia que sería preparar cenas más ligeras como (sándwich mixto, tortilla de patatas, etc) y gazpachito en verano porque no me gusta el salmorejo muchas gracias

2026-08-16 • via Nuitee