City Hotel Rembrandt

Hotels
8.2 (2160 reviews)
Nieuwe Beestenmarkt 10 , Leiden , NL

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Lift / Elevator
Non-smoking throughout
Private parking
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Review Highlights

Pros:
Excellent, friendly and helpful staff
Outstanding central location (near station and town centre)
Well-appointed studios and comfortable beds
Free shuttle from parking and helpful luggage storage options
Quiet wing layout for many rooms
Cons:
Dust and hygiene issues reported (bedside tables, kettle)
Unreliable and slow Wi‑Fi; TV/music streaming problems
Noise from building installations or neighboring rooms
Digital key system and smart switches poorly explained
Breakfast quality not perceived as good value; extra administrative fees

Categories

Cleanliness
6.5
Mixed signals: a few reviews praise absolute cleanliness of some studios, but several guests report dust on surfaces and a dirty kettle; overall cleanliness is a clear weakness.
Service
10
Consistently praised: multiple comments note excellent, very friendly and helpful staff, free shuttle service and accommodating behaviour (luggage storage, assistance); only occasional issues with contactability at arrival.
Location
10
Outstanding: repeatedly described as central, best possible location, very close to station and town centre — one of the hotel's strongest points.
Room Quality
9.1
Generally very positive: many guests enjoyed well-appointed studios, mini-kitchenettes, big rooms and excellent beds, though some rooms are small or suffer from local noise/ventilation issues.
Amenities
6.6
Problematic: Wi‑Fi is frequently reported as slow and unstable; digital key system and smart switches caused confusion; kettle and some fittings appeared dirty to guests.
Value for Money
7.2
Mixed: good location and comfortable rooms add value, but guests note breakfast not worth the price and extra administrative fees reduce perceived value.
Food and Beverage
6.8
Below average: specific complaints about breakfast quality and price; limited positive mentions of food service.
Overall Experience
9.4
Positive overall: many guests would return, citing location, friendly staff and attractive rooms; however, recurring issues (cleanliness, Wi‑Fi, some noise) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Central Location
Located in the heart of historic Leiden, Rembrandt City Hotel offers easy access to museums, shopping, and transportation hubs.

Modern Comfort
Renovated in 2018, the hotel boasts modern and comfortable guest rooms with amenities like a seating area and work desk. Start your day with a delicious breakfast buffet.

Convenient Amenities
Enjoy free WiFi in all public areas and take advantage of the hotel's private parking spaces. Experience the charm of Leiden from the comfort of Rembrandt City Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 2160 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 6.6
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 9.4
J
Jan • solo_traveller • be
10
2026-11-03 • via Nuitee
M
Monika • couple • nl
10
Wróciłabym ponownie.
Pros:

Idealna lokalizacja. Dosłownie parę kroków od hotelu znajduje się duży, podziemny parking oraz bardzo dobra restauracja Hudson Leiden. Spacerem można szybko dostać się do centrum.Z ogromnego okna mamy widok na miasto. W samym pokoju znajduje się wszystko, czego potrzeba.

Cons:

„Drzwi”do łazienki.

2026-11-02 • via Nuitee
J
jacobus • solo_traveller • de
8
2026-10-31 • via Nuitee
J
Jussi • couple • fi
8
Best possible location.
Pros:

Excellent Service, very friendly!

Cons:

Level of bteakfast was not worth of the prize.
Stteet noise was loud on the morning, already after 6am.

2026-10-31 • via Nuitee
K
Kurnaz • family_with_children • it
10
2026-10-31 • via Nuitee
J
Jan • solo_traveller • nl
8
2026-10-31 • via Nuitee
C
Célia • couple • fr
7
2026-10-30 • via Nuitee
상민 • couple • kr
9
2026-10-29 • via Nuitee
B
Bettina • couple • de
6
Pros:

Die Nähe zur Stadt ist toll.
Der kostenlose Shuttle vom Parkplatz ist einfach super!
Das Zimmer ist sehr laut und sehr klein, aber echt ok.

2026-10-29 • via Nuitee
J
Janet • couple • nl
9
Voor herhaling vatbaar!
Pros:

Mooi centraal gelegen locatie. Duidelijke informatie over inloggen en parkeergelegenheid. Vriendelijk personeel.

2026-10-28 • via Nuitee
S
Sylvie • couple • fr
6
Hôtel jeu de piste digital.
Pros:

Studio très bien aménagé, ambiance Zen, propreté absolue.

Cons:

Personnel incontactable à l' arrivée.
Système de cles digitales mal expliqué .
Hôtel peu visible la nuit.
Frais administratifs en supplément ???

2026-10-26 • via Nuitee
A
Adrian • couple • nl
8
2026-10-26 • via Nuitee
O
Othmar • couple • gb
10
beautiful room in a beautiful city
Pros:

We stayed in one of the studios - it was a beautiful room, with a mini kitchenette. Really nice.

2026-10-25 • via Nuitee
L
liesbeth • family_with_children • nl
9
Sfeervol en goede locatie.
Pros:

Prima locatie, vlakbij het station. Sfeervolle kamer en ontbijtruimte. Hulpvaardig personeel, we konden de vertrekdag gewoon onze koffers stallen en later ophalen met een tijdelijke code.

Cons:

Niks

2026-10-25 • via Nuitee
V
Van Amersfoort • couple • nl
6
Viel een beetje tegen
Pros:

Top locatie en een grote kamer

Cons:

Door een trillende installatie op of in het gebouw hebben we slecht geslapen.

2026-10-25 • via Nuitee
P
Po Wei • couple • tw
8
Great location and friendly staff, but cleanliness and Wi-Fi were a real letdown
Pros:

Great location and very friendly staff. The room is in a separate wing away from the other rooms, so there is usually little foot traffic.

Cons:

Cleanliness: Dust everywhere. The bedside table, the laminated note explaining where the switch is, and the TV remote were all covered in dust, and we didn’t want to touch them. The kettle looked dirty inside, so we didn’t dare use it. The desk lamp had no bulb.

Wi-Fi: It dropped all the time and was very slow even when connected. This was the biggest problem of our stay. We were in town for a conference and needed a working connection in the evening. The TV stuttered about every 10 seconds, and even the music channel kept freezing.

Noise and access: The door has poor soundproofing. Our room has its own private entrance door, but on several nights other guests (probably from the room above) walked through it. That felt quite intrusive, and they had another way to go. The first door should need a key card so other guests can’t pass through.
Balcony: Remember to lock the balcony door. Otherwise someone can walk onto your balcony and come into the room through it.

Light switches: The touch switches barely worked at first. One light came on only after 5 minutes. Other lights turned off when pressed but wouldn’t turn back on, so we had to take out and reinsert the key card to reset the power. In the end we found you have to hold your hand on the switch for more than 10 seconds before the light slowly comes on. Smart switches are fine, but they need clear instructions.

2026-10-24 • via Nuitee
R
Renée • family_with_children • nl
10
2026-10-24 • via Nuitee
A
Andrew • solo_traveller • be
8
I enjoyed my stay. I would use this hotel again. Though I prefer hotels with 24h reception.
Pros:

Situated half way between the railway station and the centre of town. Big room, excellent bed. Good soundproofing.

Cons:

A ventilator kept me awake. I couldn't work out where it was coming from and couldn't find a way of switching it off.

2026-10-24 • via Nuitee
F
Family Ernst • family_with_children • nl
7
Great location, bit expensive, but oh boy: wat een leuke stad!
Pros:

Goede communicatie via app en via booking. Zeer centrale leuke omgeving (wel wat zwervers op straat soms, but wtf, dat is het nieuwe Nederland, en btw: they didn't bother us at all). Vriendelijke en eerlijke staff (ze gingen er vanuit dat ik parkeerplaats had gereserveerd, betaalde daarvoor maar op de trap riepen ze me al terug vanwege misverstand want we (ik en mijn dochter op ons jaarlijkse uitje terwijl zoon en echtgenote elders in Nederland verbleven op zelfde data) waren per trein. Voldaan aan mijn wens om achter te zitten ipv aan straatkant. Schoon. Lekkere Auping bedden met goed licht en stekkers. DE LIGGING: dichtbij station, dichtbij alles. Als je hotel uitstapt zie je links een molen en rechts al begin van grachten. Ik zei tegen mijn dochter: als ik een buitenlandse toerist zou zijn zou ik hier boeken ipv Amsterdam. Kun je overdag naar Amsterdam voor al het mooie daar en dan des avonds terug naar Leiden (pis-afstand 020) en heb je toch die grachten-vibe en herenhuizen en geen scam-hotels, scam-mensen op straat, scam-restaurants) en ALLES goedkoper natuurlijk. Eten in Leiden echt goedkoop (goedkoper dan in Brabant), zal wel komen doordat dit echt een studentenstad is (en I love that).

Cons:

Beetje duur wel. 2 nachten 2 personen 362, maar ja, daar koos ik ook voor en hey, dat is de inflatie in NL. Uitzicht achter (maar ja, daar koos ik ook voor). Koelkast deed het niet, maar was gewoon oliedom van mij mbt stekker niet erin (alhoewel die echt verstopt was door housekeeping, moest meubel verschuiven, but then again, met een beetje logisch verstand van mezelf had ik dat zelf wel kunnen uitfiguren (mea culpa nogmaals: dom van mezelf). Hoofdlicht 2e dag deed het niet meer (kamer 207). Kleine , langzame claustrofobische lift.

2026-10-23 • via Nuitee
I
Inge • family_with_children • nl
6
Locatie was prachtig en studio sfeervol en gehorig, maar personeel en faciliteiten ondermaats.
Pros:

Wij hadden studio met patio geboekt; de patio was mooi, de kamer ruim.

Cons:

In de studio was een kitchenette, maar daar was geen bestek aanwezig. Ik heb nooit last van bedden, maar had echt spierpijn na een nacht slapen. De studio is gelegen naast de ruimte waar het ontbijt wordt gemaakt, het was erg gehorig. Het personeel was onvriendelijk en kortaf. Toen we op de kamer waren konden we nergens wifi-code vinden, maar we hadden geen zin om terug te gaan naar de gastvrouw.

2026-10-22 • via Nuitee