Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Quality food
Cons:
Heating issues
Non-functional amenities
Value for money concerns

Categories

Cleanliness
7.3
While praised by some, cleanliness issues were highlighted, indicating room for improvement.
Service
9.1
The staff received consistent compliments for their friendliness and professionalism.
Location
8.8
The location was noted as good, especially regarding nearby transportation options.
Room Quality
7.8
Rooms were spacious and comfortable, but issues with heating were reported.
Amenities
6.3
Many amenities such as the pool and wellness center were mentioned as non-functional.
Value for Money
7.3
Some guests felt the value for money was lacking, citing the hotel's condition.
Food and Beverage
8.3
Food quality received positive notes, though there were mentions of temperature issues.
Overall Experience
8.3
The overall stay was good, but significant issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:24

Property Description

Luxurious Accommodations
The 5-star Radon Plaza offers beautifully appointed rooms with modern amenities, including air conditioning, flat-screen TVs, and elegant bathrooms with luxurious bathrobes and free toiletries. Some rooms even feature a cozy seating area for added comfort.

Dining with a View
Indulge in a culinary experience at the 15th floor revolving restaurant, where you can savor delicious meals while enjoying breathtaking panoramic views of the city. Start your day with a scrumptious breakfast served in this unique setting.

Convenient Services and Facilities
Benefit from a range of services such as a 24-hour front desk, on-site parking, room service, and access to business facilities including conference rooms. Pamper yourself with massage and beauty treatments, or make use of the shuttle service for easy access to Sarajevo Airport.

Book your stay at Radon Plaza for a truly luxurious and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

7.9
Based on 1579 reviews
Cleanliness: 7.3
Service: 9.1
Location: 8.8
Room Quality: 7.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.3
A
Asmir solo_traveller ch
4
2026-08-08 via Nuitee
A
Amina family_with_children at
7
2026-08-07 via Nuitee
E
Elvis family_with_children nl
7
2026-08-07 via Nuitee
J
Jaroslav solo_traveller cz
10
2026-08-06 via Nuitee
M
Melvir family_with_children ie
10
2026-08-05 via Nuitee
N
Nijaz solo_traveller dk
5
Može bolje
Pros:

Pokretni restoran na 15tom spratu,pogled na grad.osoblje ljubazno spremno da pomogne u svakom trenutku.

Cons:

Kašnjenje sa čekiiranjem pri dolasku,soba nije bila spremna.Doručak mali izbor hrane ,tanjiri prljavi,,jedna vrsta peciva,voće u posudama staro .

2026-08-05 via Nuitee
J
jonathan couple gb
7
Staff not attentive or wanted to resolve problems
Pros:

Breakfast and food was good, large room and clean

Cons:

staff were not attentive and not really customer focused

2026-08-05 via Nuitee
S
simon couple si
10
2026-08-05 via Nuitee
B
Branka extended_group hr
7
2026-08-05 via Nuitee
A
Asım couple tr
8
2026-08-05 via Nuitee
P
Paula extended_group ba
5
Nazalost zbog brojnih organizacijskih propusta i neprofesionalnog rjesavanja problema nase iskustvo u ovom hotelu je raz
Pros:

Hotel je moderan, uredan i na prvi dojam nam se sve svidjelo.
Osoblje nas je ljubazno dočekalo.

Cons:

Nazalost ostatak boravka bio je razocaravajuc. Soba je po pravilu trebala biti spremna u 15:00, no cekali smo na nju jos neka 2 sata. Kad smo napokon sobili karticu, u sobi su se nalazile stvari drugih gostiju. Takav propust ozbiljno narusava osjecaj sigurnosti jer smo stalno razmisljali jel tako netko koze uci i u nasu sobu.
Osim toga pomocni krevet koji je bio unaprijed dogovoren nije bio pripremljen.
Vise puta smo napominjali da iz hotela izlazimo u 18:00, da nam se namiri pomocni krevet, koji je donesen bez posteljine. Na bracnom krevetu posteljina je bila mokra. Kad smo napustali hotel receno je da ce sve biti spremno po nasem povratku.
Bili smo svjesni da je hotel pun i pokazali smo razumjevanje i sve strpljivo cekali.
Po povratku zatekli smo isto stanje, posteljina mokra, na pomocnom krevetu samo madrac..
Na recepciji nam kazu da ne mogu sad nista uciniti jer housekeeping radi samo do 22:00. To je znacilo da 3 osobe nemaju gdje spavati i sobu prakticki nismo ni koristili.
Posebno nas je razocarala reakcija voditeljice sljedeceg jutra bez imalo empatije ponudila 20% popusta, umjesto iskrene isprike.

2026-08-04 via Nuitee
B
Berzad couple de
8
2026-08-04 via Nuitee
D
Denis couple hr
8
2026-08-04 via Nuitee
متعب solo_traveller sa
9
Pros:

أعجبني أن الغرف واسعة

Cons:

لايوجد خدمة حمل الشنط يعني أنت تشيل أغراضك وتطلع فيها لغرفتك😅

2026-08-04 via Nuitee
N
Nedzad couple ch
9
2026-08-03 via Nuitee
E
ed solo_traveller ch
9
2026-08-03 via Nuitee
P
Pavle couple ba
1
Pros:

Lijepo uredjene sobe…

Cons:

Mozda i najteza recencizija do sada… Kao osoba koja godišnje putuje preko 180 dana, stalno sam vezan za neki smjestaj. U Radon Plazi boravim vec 6 godina, i zaista je ovo moj oprostaj od njih. Nekada ne bio sinonim i brend, sada je to vec sve propalo. Krenucu od pocetka, juce sam rezervisao za sebe i djevojku nocenje, koje sam platio 270 KM. Dosli smo oko 15 casova, gdje smo dobili kljuc od sobe, koja prije svega nije bila ociscena, smece izbaceno, kupatilo prljavo. Nazvao sam recepciju i rekao da idemo na rucak da rijese sobu. Kada smo se vratili, soba je tek tad bila spremna. Drugi problem je bio da klima ne radi u sobi, a prozori se ne otvaraju. Prijavili smo kvar , momak na recepciji je rekao da ce odmah poslati kolegu, medjutim nista nije popravljeno, jutros je to bila suncana strana i u sobi se nije moglo disati od vrucine. U kupatilu na radijatoru mnogo budje, slika u prilogu. Predzadnji put kad sam dosao, na skoro prazan hotel recepcioner mi je dao sobu za invalide. Iskreno , odlican potencijal, uredjenje, kreveti najudobniji, ali ovom mjestu trebaju velike promjene. Ja se vise tamo ne vracam, jer 270 KM za nocenje nije malo da bi bili takvi uslovi.

2026-08-03 via Nuitee
عبدالباسط solo_traveller sa
4
Cons:

الفندق سيئ جدا مافيه اي منفذ لدخول الأوكسجين والتكييف قديم جدا ولايعمل بكفاءة وكلمتهم قالو بعد ساعتين رايحه تبرد الغرفه ونمت وصحيت وانا اصب عرق ودورة المياه سيئة وهناك روائح والكارثه انهم حاطين فتحة تهوية من الحمام الى غرفة النوم وسعر الفندق مبااااالغ فيه وموقعه سيئ لا انت قرب السوق القديم ولا انت قرب اليجا واعطيه تقييم 4 من 10 والله على مااقول شهيد

2026-08-03 via Nuitee
T
Tomislav couple ba
10
2026-08-02 via Nuitee
S
Samir couple se
8
2026-08-02 via Nuitee