Mercure Paris Ouest Saint Germain

Hotels
•
Mercure
7.8 (242 reviews)
11 avenue des Loges , Saint-Germain-en-Laye , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Poor cleanliness
Lack of amenities
Noisy environments

Categories

Cleanliness
6.69
Multiple reviews mentioned poor cleanliness and maintenance issues.
Service
8.66
Generally positive comments on staff friendliness, but some mentioned unprofessional behavior.
Location
8.7
Convenient access to transport and central areas, though some noted issues with external surroundings.
Room Quality
7.65
Some rooms were comfortable and well-maintained, others reported issues such as outdated facilities.
Amenities
7.68
The hotel offers basic amenities, but some guests mentioned lack of certain facilities like mini bars.
Value for Money
7.64
Perceived as overpriced for the quality of accommodations provided.
Food and Beverage
6.69
Breakfast received mixed feedback regarding quality and availability.
Overall Experience
8.66
Overall, guests had a satisfactory experience but highlighted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:12

Property Description

Luxurious Accommodation

Situated near Château de Saint-Germain-en-Laye, Mercure Paris Ouest Saint Germain offers comfortable rooms with cosy decoration, ensuring a relaxing stay.

Exquisite Dining Experience

Indulge in cocktails at 11.78, the hotel's bar, and savor the delightful flavors in a chic and inviting atmosphere.

Convenient Amenities

Benefit from free public parking, allowing easy exploration of the Ile de France region by car, and enjoy the assistance of the friendly staff available 24/7 to enhance your stay.

Experience luxury and convenience at Mercure Paris Ouest Saint Germain - book your stay now!

Important information:

Please note the onsite bar is closed on weekends and public holidays.

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 242 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.66
O
Oleg • solo_traveller • be
8
Will return
Pros:

Quality hotel. Nice location in a beautiful town

Cons:

Street side is a bit noisy for poor sleepers.

2026-06-13 • via Nuitee
R
Robert • couple • se
10
Återkommer gärna.
Pros:

Vackert centralt läge. Bra parkering men antalet platser skulle behöva vara flera.
Gott om utrymme och fina lokaler. Vattenkokare ochoch espresso maskin på rummet. Mycket behagligt hotell.

2026-06-10 • via Nuitee
A
Adriana • solo_traveller • fr
9
Pros:

Le cadre

Cons:

Néant

2026-06-09 • via Nuitee
M
Marie josee • couple • fr
10
2026-06-08 • via Nuitee
P
Pierre • couple • fr
7
Pros:

Emplacement

Cons:

Aménagement à revoir… télévision pas en face du lit, pas de rangement dans la salle de bain…

2026-06-08 • via Nuitee
H
Hella • solo_traveller • de
4
Pros:

Die Lage war super.

Cons:

Eingangshalle toll, Garten, Weg zum hinteren Gästehaus dreckig und abgeranzt. Zimmer oll, Fenster kaputt, Vorhänge dreckig, Badewanne dreckig, Badewanne zu klein.
Alles völlig in die Jahre gekommen und keine 105 Euro wert.

2026-06-07 • via Nuitee
S
Sylvie • couple • fr
9
Pros:

Une bonne nuit au calme tout simplement

2026-06-06 • via Nuitee
C
Corinne • solo_traveller • fr
8
2026-06-04 • via Nuitee
S
Sebastien • solo_traveller • be
9
Pros:

Endroit calme en bordure de forêt. Bon rapport qualité prix. Chambre spacieuse et calme

Cons:

Un tout petit détail pour dire de mettre quelque chose. Au buffet petit déjeuner je m'attendais à trouver du jus d'orange fraîchement pressé et non en bouteille. Même si il était très bon.

2026-06-03 • via Nuitee
T
TIM • couple • gb
8
2026-05-30 • via Nuitee
J
Jean-Christophe • extended_group • ae
7
If you are looking a good value with excellent location
Pros:

The location is superb. Next to center of st germain, the rer ( métro) to Paris, and the beautiful forest of st germain

Cons:

Bathroom could be a bit more comfy

2026-05-29 • via Nuitee
C
Catherine • solo_traveller • fr
9
Pros:

Changement chambre de 2 lits a 1 grand lit . Top

Cons:

...

2026-05-29 • via Nuitee
R
Ryuzo • solo_traveller • jp
7
2026-05-29 • via Nuitee
L
Lionel • couple • sg
9
Quiet and comfortable
Pros:

Quiet and cosy
Great breakfast with good products
Spacious room

Cons:

Nothing major

2026-05-26 • via Nuitee
V
Valérie • solo_traveller • fr
7
4 étoiles ?
Pros:

Personnel très accueillant et souriant. Fontaine d'eau à disposition et petit déjeuner express parfait !
Lit très confortable.

Cons:

La moquette dans les couloirs des chambres donne une odeur désagréable et la salle de bain avait besoin d'un rafraîchissement au niveau des joints douche pas très propres et bas mur pris humidité ! Pour une chambre supérieure vue sur toit, bof !

2026-05-26 • via Nuitee
J
jean-philippe • solo_traveller • fr
9
2026-05-26 • via Nuitee
J
Jennifer • couple • gb
9
Peaceful stay in Saint-Germain-en-Laye
Pros:

Really lovely hotel in a peaceful location at the edge of Saint-Germain-en-Laye, next to a beautiful forest but also close walking distance to the Chateau grounds and town centre. Much more peaceful than staying right in the centre, but very accessible near the entrance to the RER to Paris. Very nice staff - they gave us a room upgrade and free delicious breakfast too!! I would definitely stay here next time I came to Saint-Germain-en-Laye.

Cons:

Nothing, it was all great!

2026-05-19 • via Nuitee
A
AVOCANH • couple • fr
6
2026-05-19 • via Nuitee
M
Marie emilie Et Chaillan Killian • family_with_children • re
8
2026-05-17 • via Nuitee
R
Ricardo • couple • ch
3
Pros:

Rien

Cons:

Le bruit de l’ascenseur, la douche bouchée, insonorisation de la chambre, bref vraiment loin d’un 4 étoiles

2026-05-17 • via Nuitee