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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Non-smoking throughout
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Concierge service
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
Review Highlights
Categories
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Property Description
Luxurious Indian Colonial Design
The Serangoon House stands out in Little India with its exquisite Indian colonial design and interior architecture. From custom chandeliers to bespoke double-tiered beds, every detail exudes elegance and charm.
Convenient Location
Located in the vibrant ethnic district of Little India, The Serangoon House is just steps away from Farrer Park MRT Station and the renowned Mustafa Shopping Centre. Explore the bustling streets or head to Orchard Road for a shopping spree, all within easy reach.
Culinary Delights
Start your day with a delectable a-la carte breakfast at the hotel's dining room and savor various Indian and local cuisines at nearby restaurants. Indulge in a culinary journey while immersing yourself in the rich cultural tapestry of Little India.
Experience the allure of The Serangoon House and book your stay today!
Dinner charges for third and fourth people are applicable separately and not included in the room rate.
SGD 40 plus taxes and service charges is the pricing for adults, and SGD 20 plus taxes and service charges is applicable for children under 12 years of age.
Prices applicable can be paid at the property upon check-in.
Extra-person charges of SGD 30 plus taxes and service charges are applicable for every extra person and must be paid separately from the dinner charges.
Reservations are required for dinner on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for S$ 60 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good
We recently stayed at Serangoon House Singapore and, unfortunately, the experience did not meet the expectations set for a property of this nature. If you are looking for a standard of service comparable to a Marriott or similar international chain, I would strongly advise looking elsewhere.
The rooms are exceptionally small—so tight that the physical layout is impractical. In the higher-category 'Maharani' room we were moved to, the space was so restricted that if the ladder for the bunk bed is in place, you cannot open the cupboard doors. Furthermore, we encountered significant plumbing issues in our initial room, which necessitated a room change. Guests should be prepared for extremely limited floor space and potential maintenance inconsistencies.
The dining experience was a major letdown. Despite booking inclusive of breakfast and dinner, we were met with a rigid "set menu" format that was not clearly disclosed during the booking process. The breakfast quality was poor, relying heavily on pre-packaged/ready-made items rather than fresh, high-quality preparation. While the dinner quality improved slightly after raising concerns with management, the overall dining restriction—even during buffet services, which are still essentially "set"—is not what one expects from a premium booking.
The hotel appears to rely on a student-staff model, and it is evident that they lack adequate professional training and experience. While they are clearly trying, they are not equipped to handle guests with the level of service one would expect at this price point.
The one redeeming factor was the Hotel Manager, Karen. She was spectacular, professional, and genuinely empathetic to our situation. She did her best to mitigate the issues, and her handling of our concerns was the only reason our stay was salvageable.
Conclusion:
In summary, the property prioritizes aesthetics over guest comfort and operational efficiency.
Decor and lovely staff
Breakfast was ridiculously overpriced and prices were not clearly displayed
Все понравилось
Оформление
Inchecken ging prima, wisten niet dat je ook nog een borg van 100 euro moest betalen en aangezien we nog niet gewisseld hadden hebben het met RM gedaan (we kwamen vanuit Maleisie) dit was geen probleem. Met Euro had je trouwens ook een Borg kunnen doen.
Family room heeft een stapelbed maar niet alle family room heeft dezelfde ruimte. We hebben uiteindelijk een upgrade tegen betaling moeten doen voor de Delux omdat de standaard gewoon te krap was. Ook de Delux was niet supergroot maar voor 3 nachten was het prima.
We ask on the spot for the rooms availability and they freely open to us that the room is available for early check in with no additional cost. Thankful
None
Great location. Food was amazing. Hotel was beautiful. Staff was friendly.
Drink prices were high.
I loved the decor of entrance and restaurant
The rooms very small and didn’t like the breakfast. Had dinner there very expensive
Value for money.
Small Rooms! Yet okay!
Buona posizione a Little India. Buono il ristorante indiano sotto l'hotel è camerieri molto gentili
Stanza piccolissima, non ci si muove, considerando che si hanno anche i bagagli. Bagno piccolo. Noi eravamo in 4 nella junior suite con letto a castello. Spazi troppo ridotti, non va bene per 4 persone. Al massimo per 2, ma rimane comunque troppo piccola
Great location
Room was so congested
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