Rising Sun Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
7.9 (1979 reviews)
Cleeve Hill , Cheltenham , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Need for room updates
Cleanliness issues

Categories

Cleanliness
7.11
Several reviews mention issues like dusty rooms and creaky floors.
Service
8.58
Consistently noted as friendly and accommodating by multiple reviews.
Location
8.62
Positive feedback regarding the ideal location for racing and beautiful views.
Room Quality
7.07
Rooms described as needing some TLC and having comfort issues.
Amenities
8.1
Generally good amenities mentioned, but some dated aspects noted.
Value for Money
7.06
Mixed feelings about the price with some finding it not worth it for the room quality.
Food and Beverage
8.61
Praise for the quality of breakfast and overall dining experience.
Overall Experience
8.08
Overall guest experience is generally positive despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:16

Property Description

Scenic Views and Free Wi-Fi
Experience breathtaking views of Cheltenham and the Malvern Hills from many of our rooms at The Rising Sun. Stay connected with complimentary Wi-Fi throughout the property.

Seasonal Dining and Refreshing Beverages
Indulge in a culinary journey at our restaurant, bar, and heated garden terrace, offering a blend of seasonal modern and traditional British dishes. Quench your thirst with a selection of real ales, wines, and speciality teas/coffees.

Convenient Location for Exploring
Located near Cheltenham and various Cotswold villages, The Rising Sun is the perfect base for exploring the historic spa town, quaint Winchcombe, and the picturesque surroundings. Book now for an unforgettable stay!

Important information:

Due to its location, the hotel is split level and has a number of stairs.

Please note that full payment is taken at the time of booking.

The maximum amount for the Family Room is 3 guests, including children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1979 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.06
Food and Beverage: 8.61
Overall Experience: 8.08
G
Graham • solo_traveller • gb
10
2026-09-19 • via Nuitee
J
John • couple • gb
6
Great location, decent rooms, variable service.
Pros:

The hotel is on the Cotsworld Way and so is an excellent stopping point. The views are exceptional.

Cons:

After the first day we had to change rooms because of a water leak. In the evening the meals were good but one beer had run out and the only alternative was undrinkable. The second breakfast was below standard, the bacon was tough, and the only member of staff on duty surly. My biggest complaint is that although Green King advertise free wi-fi, it is not. You have to give personal details, including your date of birth, in order to set up an account. There is no alternative. This is unreasonable, and potentially damaging if this data is misused or stolen. I will avoid Green King Hotels in the future.

2026-09-19 • via Nuitee
L
Linda • couple • gb
3
Pros:

Lovely location with a stunning view. Reception staff friendly and helpful.

Cons:

Our room was very “tired”, old fashioned and in need of a refurb.

2026-09-19 • via Nuitee
G
Genevieve • couple • au
5
2026-09-18 • via Nuitee
P
Peter • solo_traveller • gb
7
Well looked after great views
Pros:

Friendly helpful staff, reasonable food and breakfast. Great location and views

Cons:

Rooms were a bit tired

2026-09-17 • via Nuitee
J
Judit • family_with_children • hu
8
Pros:

Jó helyen van a szállás, helyben is van étterem. Van parkoló

2026-09-16 • via Nuitee
P
Philbin • couple • gb
8
2026-09-16 • via Nuitee
J
Joanne • extended_group • gb
2
Never again !!
Pros:

We liked the view but did not want to sit on the chairs in our room as they needed a clean.

Cons:

We booked a garden room, they do not tell you that it is on the main road and that the beer garden is outside. The room was very dirty, it needs a good clean. The remote control for the tv was absolutely dirty, I picked it up with a tissue to move it out of the way. I did not make myself a cup of tea as I did not want to look inside the kettle. We had a meal there in the evening. I know we cannot expect much from a Greene King and we didn't, it met our expectations. we could not wait to leave early the next morning. Overall if you want cheap and cheerful then this is your place although I have stayed in better accommodation for less money.

2026-09-14 • via Nuitee
M
Marcel • solo_traveller • nl
5
Pros:

Gezellige pub, met leuke medewerkers

Cons:

Werkelijk alles wat je aanraakt plakt en mag eens n keer grondig gereinigd worden. Kamers gedateerd.

2026-09-14 • via Nuitee
E
Elaine • solo_traveller • gb
3
2026-09-14 • via Nuitee
T
Terry • solo_traveller • gb
8
2026-09-13 • via Nuitee
C
Clift • couple • au
10
Perfect location and really comfortable
Pros:

Excellent spot to stay along the cotswolds way! The bed was super comfortable. 20% discount for a meal at the attached bar is worth noting if you are staying here as the food and service is incredible.

2026-09-12 • via Nuitee
J
John • couple • gb
9
Friendly staff and good views across to the Malvern hills.
Pros:

The Location and food quality

2026-09-10 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-09-09 • via Nuitee
N
Natasha • solo_traveller • gb
5
2026-09-08 • via Nuitee
R
Reinhard • couple • at
9
Perfekte Lage mit tollem Blick aber direkt an der Straße ist es mit offenen Fenstern halt etwas laut
Pros:

Irrer Blick ins Tal! Da die Lage perfekt ist, direkt an der Straße mit Blick, ist eben auch mit Verkehr zu rechnen.
Wenn man gerne mit offenem Fenster schläft, ist es natürlich etwas laut.

Cons:

Man musste häufiger an die Bar gehen, um das Personal zu suchen, da die Reception nicht immer besetzt war.

2026-09-07 • via Nuitee
N
Nadine • couple • gb
8
Great location good rooms
Pros:

Location, staff and room easy check in and out

Cons:

Noise outside the window, had to keep window closed noisy aircon or heater is something g kept firing up all night

2026-09-07 • via Nuitee
M
Marlene • solo_traveller • de
6
Alles sehr abgenutzt
Pros:

Das Personal war sehr bemüht alle Wünsche zu erfüllen.

Cons:

Das Zimmer und im Besonderen das Bad war sehr Dreckig. Haare und Müll vom Vorgänger. Die Lüftung im Bad ist extrem laut, im Boden unter dem Tepuch ein loses Brett über das ich mehrfach gestolpert bin und auch vor dem Fenster lief der Ventilator des Kühlhauses konstant sehr laut, wodurch schlaf eher schwierig war.

2026-09-06 • via Nuitee
A
Alan • couple • gb
10
Nice all round experience.
Pros:

Nice view from front window.

Cons:

Road noise a bit loud.

2026-09-06 • via Nuitee
J
Julie • couple • gb
8
Pros:

Room was slightly tired but lovely and clean with a glorious view

2026-09-06 • via Nuitee