InterContinental Pyeongchang Resort Alpensia by IHG

Hotels
IHG
9 (114 reviews)
225-3 Yongsan-ri, Daegwallyeong, Pyeongchang, Gangwon, 232-952 , Pyeongchang , KR

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean environment
Beautiful view
Cons:
Room quality issues
Towel issues

Categories

Cleanliness
8.39
Some concerns noted about towels having a smell.
Service
9.86
Staff were reported as friendly and attentive.
Location
9.4
The hotel is located in a tranquil area.
Room Quality
7.35
Issues with the room condition, particularly the bedding.
Amenities
9.38
The hotel is well-maintained and provides good amenities.
Value for Money
8.84
Price was high during peak season, but overall value acknowledged.
Food and Beverage
9.39
Breakfast was reported as excellent.
Overall Experience
9.36
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:46

Property Description

Nestled at the heart of Pyeongchang, our hotel offers an extraordinary stay surrounded by nature and adventure.

Recreational Paradise
Unwind and embrace leisure with an exceptional golf course, a thrilling water park (surcharge), and a rejuvenating sauna. Experience outdoor excitement with our complimentary ski shuttle, ensuring you're ready to hit the slopes in no time.

Culinary Delights
Savor delectable dishes at our on-site restaurant or enjoy the convenience of room service during limited hours. Start your day right with our delicious buffet breakfasts available daily, and wind down with a refreshing drink at our bar/lounge.

Comfort & Convenience
Rest easy in one of our 238 air-conditioned rooms, featuring a fridge, minibar, and luxurious deep soaking bathtubs. Stay connected with complimentary wired and wireless internet access while enjoying cable programming for your entertainment.

Book your unforgettable getaway today!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 114 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
L
Lee solo_traveller kr
10
2026-07-25 via Nuitee
solo_traveller kr
9
2026-07-24 via Nuitee
Y
Yong couple us
10
2026-07-24 via Nuitee
가영님 solo_traveller kr
10
2026-07-24 via Nuitee
Y
Yong couple us
10
2026-07-24 via Nuitee
P
Patrick solo_traveller kr
9
My happy place in South Korea…I will be back again!
Pros:

World Class facility, hospitable and helpful staff, amazing breakfast, great spa and fitness!

Cons:

The mattresses are aging…..will need replacement soon.

2026-06-16 via Nuitee
R
Russell couple au
8
2026-06-07 via Nuitee
A
Amit solo_traveller in
10
Enjoyed my stay.Wish to visit again
Pros:

Beautiful view from room. Excellent staff.Very good breakfast.

Cons:

It was perfect.

2026-06-04 via Nuitee
J
jasonA5223EQ Business Scottsdale, Arizona
4
I can not believe 😢
Pros:

I rarely leave negative reviews, but I feel compelled to share my experience.

After a 5-hour drive to reach the resort, the stay was deeply disappointing. The property feels very outdated and poorly maintained, far below what I would expect from an InterContinental-branded hotel. In its current condition, it does not meet InterContinental standards and, frankly, felt below the level of many Holiday Inn properties I have stayed at.

As a IHG diamond elite member, I received a room upgrade, but the upgraded room offered little additional value and did not improve the overall experience. The room showed significant wear and tear, furnishings were dated, and the hotel lacked the sense of quality, comfort, and attention to detail typically associated with the brand.

The location and surrounding nature remain beautiful, but the hotel itself appears to be in need of substantial renovation and investment. I hope management takes steps to restore the property to the standard guests reasonably expect when booking an InterContinental.

2026-05-29 via Tripadvisor
N
namsu solo_traveller kr
10
2026-05-28 via Nuitee
K
KIKUOKA couple jp
7
良かった
Pros:

落ち着けたこと

Cons:

トイレがウォシュレットではなかったこと

2026-05-18 via Nuitee
E
EUM family_with_children kr
10
Pros:

직원 응대가 아주 친절해서 숙박하는 동안 정말 기분이 좋았어요 조식도 맛있었고 룸 컨디션도 좋았습니다

2026-05-06 via Nuitee
W
Wael couple sa
10
2026-04-21 via Nuitee
J
Julie couple au
9
Pros:

위치도 좋았고 주변 환경도 훌륭해서 조은시간을 보냈어요. 조식도 조았으며 전반적인 관리도 깨끗하고 잘 되어있어요. 다시 방문하고 싶은 장소입니다

2026-04-21 via Nuitee
S
Samantha couple my
10
2026-04-19 via Nuitee
R
Richard couple nl
8
2026-03-26 via Nuitee
H
Hauke couple hk
8
2026-03-20 via Nuitee
V
Vicary family_with_children hk
7
Come for nostalgia, needs maintenance though.
Pros:

great resort overall, i visit every year with my family.

Cons:

Central heating lacks maintenance, making the air stale, thus smelly room and corridoors. Have to turn off heating and keeps balcony door open to properly breath.

Lobby staff is not helpful and my wife got frowned upon when asked about the hot pool and bus booking services.

2026-03-19 via Nuitee
A
Andres couple sa
10
Pros:

Amazing staff, very well maintained property, great location

2026-03-19 via Nuitee
A
Aleksandr solo_traveller th
9
2026-03-09 via Nuitee