Quality Inn

Hotels
•
Quality Inn
8.1 (3942 reviews)
3825 boulevard Wilfrid-Hamel , Quebec City , CA
+1 418-877-1414

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Breakfast included and generally praised
Free parking
Clean and spotless rooms reported
Friendly/front-desk staff in multiple reviews
Convenient for airport and ~15-20 min to town
Good in-room amenities (coffee maker, fridge, microwave)
Family-friendly, spacious rooms available
Pool and exercise room available
Cons:
Very hard/uncomfortable mattresses reported by several guests
Pool excessively chlorinated causing skin irritation and strong smell
Shower issues: loose heads, low water pressure, slippery floors and lack of handholds
Plumbing problems in some rooms (clogged sink/toilet)
Inconsistent/limited breakfast items (repetitive sausages, no pastries) and limited gluten-free options
Instances of discourteous or understaffed service
Some rooms have unpleasant odors (spices/chlorine)
Location described by some as far outside and on a busy/industrial road

Categories

Cleanliness
8.4
Generally described as very clean and 'spotless' in multiple reviews, though a few rooms had odor issues (spices, chlorine) and pool-area chlorine caused skin/odor complaints.
Service
8.1
Mixed service: several mentions of friendly and helpful reception staff, but also instances of discourteous staff and understaffing (one person handling night issues, reports of unfriendly reception).
Location
8.3
Convenient for airport and 15–20 minute drive to town for many guests; however some found it far outside, on a busy road in an industrial area.
Room Quality
7.4
Inconsistent: some rooms praised (well equipped, comfortable in one report) but multiple complaints about very hard mattresses, loose/slow shower heads, low water pressure, slippery shower floors and plumbing issues.
Amenities
8.6
Good range of amenities (pool, exercise room, free parking, in-room coffee maker/fridge/microwave/hair dryer, toiletries). Pool and pool area had problems (excessive chlorine, no pool shower).
Value for Money
7.8
Mixed perceptions: some guests called the price fair for included breakfast and parking; others felt certain shortcomings (breakfast quality, room issues) reduced perceived value.
Food and Beverage
8.7
Breakfast repeatedly praised (included, varied, waffles, good selection) though some noted limited gluten-free options, repetitive items (sausages) and lack of pastries on some days.
Overall Experience
7.5
Overall positive for families and airport stays (quiet, clean, friendly staff, included breakfast), but recurring problems (beds, showers, pool chlorine, occasional poor service) created notable negative experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Welcome to Hotel Quality Inn, just a 10-minute drive from Québec City Jean Lesage International Airport.

Convenient Amenities:
Enjoy a comfortable stay with our well-equipped rooms featuring a 43-inch TV, sports channel, work desk, and a refrigerator. Stay connected with free WiFi and make use of the complimentary local and long distance calls within North America.

Accessible Location:
Benefit from free on-site parking and easy access to the city's transit system right outside the hotel. Explore downtown Québec City just 20 minutes away by car.

Book your stay now at Hotel Quality Inn for a relaxing and convenient experience.

Important information:

Please note, the guest ID used to check-in must match the credit card used for payment.

- Guests under the age of 18 can only check in with a parent or official guardian.

Early Check-In Fees:
Before 10 AM - $50,
Between 10 AM and Noon - $35,
Between Noon and 1 PM - $20

Please note that the hotel reserves the right to process a pre-authorization for the total amount of the reservation, plus a 100.00 CAD security deposit, prior to the guest's arrival. Payment by debit or cash is possible at the time of departure.

Please note that full housekeeping service is not provided for short stays. For longer stays, full service can be arranged upon request. At any time, guests may request fresh towels, garbage removal, or room amenities by contacting the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

8.1
Based on 3942 reviews
Cleanliness: 8.4
Service: 8.1
Location: 8.3
Room Quality: 7.4
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.7
Overall Experience: 7.5
M
Martin • solo_traveller • ca
10
2026-11-04 • via Nuitee
D
Debbie • extended_group • ca
9
2026-11-03 • via Nuitee
D
Dr. Andreas Rohde • family_with_children • de
8
2026-11-01 • via Nuitee
I
Isabelle • couple • ca
8
2026-10-30 • via Nuitee
J
judicael • family_with_children • fr
8
Pros:

Le petit déjeuner

2026-10-30 • via Nuitee
P
Pachy • solo_traveller • us
10
2026-10-29 • via Nuitee
O
Odete Marisa • family_with_children • br
9
2026-10-29 • via Nuitee
L
lola • extended_group • fr
8
2026-10-26 • via Nuitee
N
Natallia • extended_group • ca
6
Okay stay
Pros:

Location is just 15 mins drive to old town. Rooms are clean. Beds are fine. Shower had nice pressure. Breakfast was included. Free parking. Ukrainian receptionist at the front desk was very kind.

Cons:

The swimming pool too much chlorine inside. I had irritation to my skin right after swimming - redness and itchiness. My suing suite even after a rise was smelling chloride strongly. It was bad experiences also pool area does not have any shower. Rooms on the 3rd floor, do not have good water pressure in the sink. There is only one elevator at front area of hotel, but hotel is long and there is no elevator in mid or end of the hallway. Breakfast was not that great. Same mediocre sausages every day, potatoes were not good. Complete was okay. No pastries. For the price we pay, all of that should be much better.

2026-10-26 • via Nuitee
L
Lefebvre • family_with_children • ca
8
2026-10-26 • via Nuitee
I
Israel • couple • il
8
good choice
Pros:

It was a good option to spend te night near the airport

Cons:

location

2026-10-25 • via Nuitee
J
Johan • extended_group • mt
7
Pros:

Location and comfort

Cons:

Very limited gluten free options available as scrambled eggs were only provided by the chef on the second day

2026-10-24 • via Nuitee
F
Francisco • couple • de
9
2026-10-23 • via Nuitee
H
Héléna • couple • ca
9
2026-10-22 • via Nuitee
F
Fanny • family_with_children • fr
7
2026-10-22 • via Nuitee
J
Jacques • solo_traveller • ca
8
2026-10-20 • via Nuitee
M
Maria • couple • au
9
Very good. Would recommend.
Pros:

Excellent bed. Good breakfast. Good pool.

Cons:

Loose shower head.
One staff member at breakfast was discourteous.

2026-10-20 • via Nuitee
L
Laurence Durocher • family_with_children • ca
9
Pros:

Très propre, personnel sympathique, bons déjeuners

2026-10-20 • via Nuitee
A
Audrey • family_with_children • ca
8
Pros:

The breakfast

2026-10-20 • via Nuitee
M
michel • solo_traveller • nl
7
2026-10-19 • via Nuitee