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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Dining Options
Indulge in exquisite dining experiences at The Restaurant and Shula’s Steakhouse right at the hotel.
Relaxing Spa and Entertainment
Unwind at the on-site day spa or enjoy your favorite shows on the 42-inch flat-screen LCD TV in every room.
Wellness and Convenience
Stay fit with the indoor pool and fitness room, and stay productive with amenities like the iPod docking station, coffee maker, and work desk in each room.
Book your stay at the Hilton Richmond Hotel & Spa Short Pump Pump for a perfect blend of luxury and comfort.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Excellent facilities for business people
Everything was pretty good
We did not eat breakfast but had a coffee which was very good. Its Starbucks coffee but no starbucks applications can be used. The locatioin was perfect. We wil definitely come again
Organize
Organize
The hotel itself is nice with plenty of restaurants and shopping in the near vicinity. The people working the front desk are professional and hospitable. I was less impressed with the rooms. The shower head was hard to control, spilling water on the bathroom floor and the noise between rooms is noticeable. One can hear any loud noise in the next room. The coffee options were not great. We never ate in the restaurant. You need to pay $10 a day for parking, which is a turn off. So, while the people working there and the location were great, the other issues detract. It’s a mixed review, especially since it is pricey to stay there.
Comfortable
Superb hotel staff and housekeeping staff. Restaurant lunch menu is limited but very good. The rooms get hot as the outside air temperature rises. The AC underperforms. The conference facilities are above average and the staff works hard to ensure your time there is pleasant as possible. Parking is ample.
The room was very noisy you could here other people
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