Novotel Marseille Centre Gare

Hotels
•
Accor
8 (8524 reviews)
15 Boulevard Maurice Bourdet , Marseille , FR
+33 4 91 99 59 90

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent location (directly opposite the train station)
Friendly/helpful staff (frequent mentions)
Clean rooms / good housekeeping
Good value for many guests
Comfortable rooms for short stays
Breakfast praised by several guests
Cons:
Breakfast perceived as overpriced and limited early service
No on-site restaurant / evening snacking quality poor
Rooms partly dated, some poor views
Noise from ventilation in some rooms
Occasional unfriendly or slow reception
Surrounding area / presence of homeless people reported as concerning

Categories

Cleanliness
8.6
Multiple guests explicitly noted good cleanliness ('propreté', 'propreté nickel'); rooms generally described as clean and well maintained.
Service
8.2
Staff frequently described as friendly and helpful, with several mentions of good reception and assistance, though a few reports noted occasional unfriendly behaviour and slow reception service.
Location
9
Repeatedly praised for being directly opposite the train station — clearly the hotel's strongest point and ideal for early departures.
Room Quality
7.4
Mixed comments: some found rooms comfortable, others mentioned dated decoration, poor views, and noisy ventilation in rooms.
Amenities
7.2
Amenities criticized in places: no restaurant on-site, evening snacking described as reheated/mediocre, and some missing in-room items (e.g., chocolate powder) and limited early breakfast availability.
Value for Money
8.4
Many guests praised the hotel's rapport qualité/prix and considered it good value overall, though several felt the priced breakfast was too expensive for what was offered.
Food and Beverage
7.2
Breakfast reactions mixed — several guests praised a good, varied breakfast, while others complained about price (e.g., 22€) and poor evening snacking; overall slightly below par due to inconsistency and cost.
Overall Experience
8
Overall stays were positive for most guests thanks to location, cleanliness and helpful staff, with recurring minor negatives around food pricing, room age and neighbourhood issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Modern Rooms
Located opposite the train station and a short walk from Vieux Port, Holiday Inn Express Marseille Saint Charles offers soundproof, modern rooms with free Wi-Fi and flat-screen TVs.

Complimentary Breakfast and Relaxation
Enjoy a complimentary breakfast and light meals at Le Mistral bar, unwind on the outdoor terrace, and take advantage of the 24-hour reception and laundry service.

Easy Access and Additional Amenities
With direct metro access to Parc Chanot and the city center, as well as private parking available, Holiday Inn Express Marseille Saint Charles ensures a convenient stay for guests.

Book now for a delightful stay in Marseille at Holiday Inn Express Marseille Saint Charles!

Important information:

Please note that a baby cot can be accommodated in most rooms subject to availability. The maximum capacity of the rooms must be respected at all times and a baby is included in this capacity. With a baby cot:
Double room: 1 adult and 1 baby
Triple Room: 2 adults and 1 baby
Family Room: 2 adults, 1 child and 1 baby

Please note that the maximum height for cars in the car park is 6.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8
Based on 8524 reviews
Cleanliness: 8.6
Service: 8.2
Location: 9
Room Quality: 7.4
Amenities: 7.2
Value for Money: 8.4
Food and Beverage: 7.2
Overall Experience: 8
D
David • couple • fr
9
2026-10-30 • via Nuitee
A
Astrid • family_with_children • de
10
Pros:

Die Nähe zum Bahnhof.

2026-10-29 • via Nuitee
T
Thierry • couple • fr
7
Pros:

Hotel bien situé . en face de la gare!
Établissement propre et calme

Cons:

Un problème de tv ...la télévision s'est mise en marche seule plusieurs fois la ́nuit..
Donc nuit peu reposante.

2026-10-29 • via Nuitee
S
Sarah • family_with_children • fr
10
Très bon séjour, très bon accueil et professionnalisme du personnel
Pros:

Accueil du personnel et la prise en compte de toutes nos demandes.

Cons:

Rien

2026-10-29 • via Nuitee
S
Sarah • solo_traveller • fr
10
2026-10-29 • via Nuitee
S
Stephen • solo_traveller • au
10
Pros:

Perfect location

2026-10-28 • via Nuitee
E
Eduardo Jr • solo_traveller • fr
1
2026-10-28 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-10-28 • via Nuitee
C
caroline • family_with_children • fr
7
pause confort avant un voyage
Pros:

chambre confortable, tarif abordable. En face de la gare pour un départ très tôt le matin, c'est idéal. Personnel très agréable

Cons:

le snacking du soir n'est pas à la hauteur. Nourriture passable, réchauffée. C'est dommage. Nous avions un train à 6h30 un samedi mais pas pu prendre de petit déjeuner. Dommage que ça n'ait pas ouvert à 5h30 ou 6h pour boire un café.

2026-10-28 • via Nuitee
E
Eduardo Jr • family_with_children • fr
1
2026-10-28 • via Nuitee
E
Eduardo Jr • solo_traveller • fr
1
2026-10-28 • via Nuitee
E
Eduardo Jr • family_with_children • fr
1
2026-10-28 • via Nuitee
P
Paulo Jorge • couple • es
10
2026-10-28 • via Nuitee
E
Eduardo Jr • family_with_children • fr
1
2026-10-28 • via Nuitee
M
Mohamed • solo_traveller • fr
5
Pros:

Emplacement

Cons:

Le petit déjeuner

2026-10-27 • via Nuitee
L
lalingere • extended_group • fr
10
2026-10-27 • via Nuitee
L
laurent • family_with_children • fr
8
Bien
Pros:

L emplacement de l'hôtel, au pied de la gare

Cons:

Le bruit de la ventilation dans les chambres

2026-10-27 • via Nuitee
M
Mallaurie • solo_traveller • fr
8
Un bon séjour avant Marseille Cassis
Pros:

Emplacement parfait tout juste en face de la gare donc très patique.
Le personnel a été très gentil et très aidant.
Merci pour l'attention portée après la course Marseille Cassis.

2026-10-26 • via Nuitee
A
Alexandra • family_with_children • fr
9
Rapport qualité-prix au top !
Pros:

Petit déjeuner parfait
Personnel aimable et agréable
Propreté nickel
La proximité avec la gare

Cons:

La vue depuis la chambre.
Le quartier, mal fréquenté.

2026-10-26 • via Nuitee
R
Reyes Villalta • solo_traveller • ni
5
2026-10-26 • via Nuitee