Hampton Inn & Suites Savannah/Midtown

Hotels
•
Hampton Inn
7.8 (580 reviews)
20 Johnston Street , Savannah , US
+1 912-721-3700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Very clean rooms (many mentions)
Great location / close to historic district
Friendly/helpful staff (frequent)
Comfortable beds / updated rooms in places
Breakfast generally praised
Convenient parking near rooms
Cons:
Mixed/poor front desk customer service (multiple complaints)
Surprise incidental fee ($25) not disclosed
Some rooms dated (bathroom fixtures, rust) and uncomfortable pillows/bed reported
Parking garage lighting and parking availability issues
Pool out of action / only one elevator working
Occasional wrong reservation placement and loud AC units
Inconsistent food items (orange juice, pancake/waffle quality)

Categories

Cleanliness
8.5
Multiple reviewers repeatedly called the hotel very clean; a few noted isolated issues (rust streaks, needed washcloth exchange) but overall cleanliness is a clear strength.
Service
7
Mixed feedback: many guests praise helpful, friendly staff while several complaints report rude or disengaged front-desk employees; service is inconsistent.
Location
9
Frequently described as excellent and convenient (near historic district and Bay St); one booking/location error noted but location is generally a strong asset.
Room Quality
7
Rooms often described as comfortable and some updated, but multiple mentions of dated bathrooms, unsecured fixtures, uncomfortable bed/pillows in some units, and a loud AC unit.
Amenities
7.2
Breakfast is commonly available and often praised but also criticized by some; pool reported out of service, parking limitations/lighting issues and only one elevator noted.
Value for Money
7.6
Several guests felt value was good given location and quality, but unexpected incidental fees and uneven breakfast offerings reduce perceived value for some.
Food and Beverage
7.6
Breakfast is frequently called excellent by guests, though some found pancakes/waffles and orange juice subpar and noted missing usual complimentary items.
Overall Experience
8.5
Majority of stays described positively (clean, comfortable, great location) with occasional service or amenity issues; overall guest sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities

Experience comfort and convenience at Hampton Inn & Suites Savannah/Midtown. Indulge in our indoor pool, fitness center, and spacious rooms with premium entertainment options.

Suite Perks

Unwind in style in our suites featuring cozy sofa beds, perfect for relaxation after a day of exploring Savannah. Enjoy complimentary Wi-Fi, coffee facilities, and modern amenities for a memorable stay.

Prime Location

Located near top attractions like Savannah Historic District and Savannah History Museum, our hotel is the ideal choice for travelers seeking both leisure and adventure.

Book now for an unforgettable stay at Hampton Inn & Suites Savannah/Midtown!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

7.8
Based on 580 reviews
Cleanliness: 8.5
Service: 7
Location: 9
Room Quality: 7
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.5
B
Brittany • couple • us
8
2026-10-31 • via Nuitee
M
Marisol • extended_group • pr
10
2026-10-25 • via Nuitee
H
Heather • couple • us
9
2026-10-24 • via Nuitee
E
Essance • couple • us
10
Excellent!
Pros:

Everything was clean and the staff were super friendly. The location was great and the rooms were super comfortable. Will definitely come back

Cons:

My only thing is that there should be way more lights in the parking garage. It was exceptionally dark.

2026-10-22 • via Nuitee
M
MommaWilliams • extended_group • us
8
Pros:

Located right outside of the historical district

Cons:

N/a

2026-10-19 • via Nuitee
L
Latonya • couple • us
10
2026-10-18 • via Nuitee
L
Latonya • couple • us
10
2026-10-18 • via Nuitee
C
Courtney • couple • us
8
2026-10-13 • via Nuitee
S
Shelly • solo_traveller • us
7
The stay was neutral.
Pros:

Breakfast was excellent. Overall, the staff was very friendly. The parking was close to the room so I did not have to carry the luggage too far.

Cons:

The room was a bit dated and could have used upgrades especially in the bathroom. The faucet in the bathroom worked but was not secured to the counter and the toilet paper holder spun like a ferris wheel. There were some rust streaks in the shower and it could have been a bit cleaner. The bed was not comfortable and the pillows were heavily used.

2026-10-11 • via Nuitee
A
Amy • couple • us
9
Comfortable and reliable.
Pros:

Your hotel is located close to several things we need, so we stay regularly when in Savannah. The staff is helpful and friendly and the quality is consistent.

2026-09-13 • via Nuitee
K
Karen • family_with_children • us
8
Overall, value was good, location fine, straight shot to Bay St
Cons:

breakfast not that great, but I get it, you can't have the best pancake/waffle mix at a Hampton Inn. the orange juice was not good either; did not provide free cookies like most Hamptons do ; (

2026-09-07 • via Nuitee
F
Felicia • solo_traveller • us
10
Pros:

Very clean

Cons:

$25 a day incidental fee was a surprise...not mentioned in the confirmation emails. Room rate, taxes and parking noted, but incidental fee was definitely a surprise.

2026-08-27 • via Nuitee
S
Seth • solo_traveller • us
9
Pros:

I like oatmeal with a banana and you had both.

2026-08-17 • via Nuitee
W
Wright • family_with_children • us
10
2026-08-17 • via Nuitee
L
Latonya • couple • us
10
2026-08-14 • via Nuitee
K
Kaitlin • couple • us
2
I would not recommend
Pros:

The bed was comfortable

Cons:

The staff seemed like they hated their jobs, everyone we encountered at the front desk had a terrible attitude like they did not want to be there. The laundry lady was phenomenal and kind though.

2026-08-07 • via Nuitee
R
Robert • family_with_children • us
9
Pros:

Breakfast is always great
Location is perfect

Cons:

Only one elevator working

2026-08-03 • via Nuitee
G
George • couple • us
10
2026-07-20 • via Nuitee
M
Mary • solo_traveller • us
9
2026-07-19 • via Nuitee
S
STANLEY C • couple • us
10
Great place but wrong location
Pros:

Clean and matress was very comfortable

Cons:

Made reservation for downtown and they put my location here instead of in the historic District. Refused to correct it.

2026-07-18 • via Nuitee