The Orchid Hotel

Hotels
8.4 (3676 reviews)
34 Gervis Road , Bournemouth , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift out of order
Extra charges for parking
Cleanliness issues

Categories

Cleanliness
7.9
There were mentions of stains in the room and issues with deep cleaning.
Service
9.4
Staff was consistently described as friendly and helpful.
Location
9.4
Several reviews highlighted the great location for access to town and attractions.
Room Quality
7.9
Some issues noted, like blocked basins and temperature control.
Amenities
7.4
Complaints about missing shower gel and blocked sink indicate areas needing improvement.
Value for Money
7.9
Customers felt extras like parking and breakfast should have been included.
Food and Beverage
8.4
Good breakfast service mentioned, but not included for all guests.
Overall Experience
8.9
Overall positive with some noted issues, but guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Prime Location near Sandy Beaches:
Orchid Hotel is ideally situated just a short stroll from the East Cliff sandy beaches, offering guests a perfect seaside getaway.

Comfortable Accommodation and Dining Options:
Each room at Orchid Hotel is equipped with modern amenities, ensuring a comfortable stay. Guests can indulge in a delicious full English breakfast at the No 34 restaurant and savor evening meals or breakfast in the charming 1-acre garden.

Convenient Facilities and Nearby Attractions:
With 2 function rooms, a fully licensed bar, and a 24-hour reception, Orchid Hotel caters to all guest needs. Explore the nearby Bournemouth beach, city centre shops, and Bournemouth Gardens for a memorable stay.

Book your stay at Orchid Hotel now for a delightful seaside retreat!

Important information:

The Orchid Hotel is a popular wedding and party venue, this might cause the music to be audible in some of the bedrooms until midnight.

Please note that this property cannot accommodate hen and stag, or similar parties.

For reservations of 4 or more rooms, please contact the hotel directly as different policies may apply.

Some rooms can accommodate extra beds. Please contact the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.4
Based on 3676 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
M
Mariya • couple • gb
9
Highly recommend
Pros:

The room was lovely with a massive extra special bathroom. Had very relaxing 3 days, exactly what we needed. Location is fantastic, close to everything but at the same time very quiet. Staff is super friendly.

Cons:

Just a suggestion - adding a compact table with a stool in the window alcove instead of the chest of drawers, this will create a sitting for the 2nd person and a working space in case one needs to work.

2026-10-24 • via Nuitee
S
Staci • extended_group • gb
8
2026-10-22 • via Nuitee
V
Victoria • solo_traveller • gb
8
Good location but rooms need refurbished.
Pros:

Baths and quiet locations

Cons:

Bedrooms could do with refurbishing. I remember they used to provide still water in room but not now.

2026-10-21 • via Nuitee
M
manal • couple • sa
10
Pros:

Wonderful 10-night stay! The hotel was clean, comfortable, with a beautiful garden and lovely view. I truly felt at home. Special thanks to Mr. Nauman and Jasmine for their warm hospitality, along with all the amazing, friendly, and respectful staff. I’ll definitely return with my whole family next time!

Cons:

Nothing

2026-10-19 • via Nuitee
K
Kay • couple • gb
8
Excellent value for money
Pros:

Staff we so friendly, managed to get parked outside and check in was seamless. Bar is open 24/7. We didn’t have breakfast but it looked lovely

Cons:

If you’re expecting a 5 star bouji hotel, it’s not. But it’s a great location and very clean. Excellent value for money and does what it says on the tin!!!

2026-10-19 • via Nuitee
A
Andreas • solo_traveller • at
9
Pros:

Netter Herr beim Check-in, Zimmergröße

Cons:

Dauerbeleuchtung im Innenhof in der Nacht

2026-10-18 • via Nuitee
H
Harriett • solo_traveller • gb
6
Pros:

Breakfast was nice and the bed was a good size

Cons:

- the heating in the room didn't work, fortunately it wasn't freezing
- we had to ask for towels
- there was left over rubbish and someone's false nails left on the bedside table from previous guests
- room 200 opposite ours felt it was appropriate to be slamming doors until 9.30pm and playing music loudly, then returning at 4am being very loud, falling into our door, slamming their door. Not great with a 1 year old and suprised the nights team had nothing to say
- had to ask to order breakfast after waiting 15mins
- being told parking was on a fiirst come first basis, which is fine, but then being charged £30 for 2 nights when there was no guarantees we'd get a space for the 2nd night - very presumptuous

2026-10-18 • via Nuitee
G
GLORIA • couple • gb
6
Convenient and rooms nice.
Pros:

Staff nice beds comfortable king rooms a nice size clean

Cons:

Lift out of action and restaurant shut. Avoid room 100 as very noisy from about 5.15 am.

2026-10-17 • via Nuitee
L
Luca & Liz • couple • gb
7
Good Stay with Excellent Service
Pros:

The staff were lovely and welcoming throughout our visit, and a special mention should go to the breakfast waitress, who was particularly friendly and attentive. The full English breakfast was excellent and a real highlight of our stay.

The reception and bar areas are smart, comfortable, and attractively decorated, creating a pleasant first impression. We also particularly appreciated having a Nespresso coffee machine in the room, which was a nice touch. The location was okay, under a ten-minute walk into town and down to the beach. We paid to park in the hotel car park, but plenty of street parking on the main road outside the hotel was also available (ticket machine).

The bed was very large & comfortable, with good-quality linen, and the room was large and generally clean. The bathroom was modern and large.

Cons:

While we enjoyed our stay overall, some areas of the hotel, particularly the staircase, corridors, and guest rooms, would benefit from a little attention to the paintwork. We also noticed a few stains on the carpet in places. These are relatively minor points, but addressing them would help bring the accommodation in line with the high standards set by the public areas and the excellent service.

2026-10-13 • via Nuitee
B
barry • couple • gb
8
comfortable stay in good location with attentive service
Pros:

all

Cons:

no complaints

2026-10-12 • via Nuitee
S
Stephen • couple • gb
8
Enjoyed the stay, breakfast was excellent
Pros:

Friendly staff

Cons:

Having to pay for parking in hotel car park

2026-10-08 • via Nuitee
H
H • extended_group • gb
10
2026-10-07 • via Nuitee
S
Sharmila • solo_traveller • gb
9
2026-10-07 • via Nuitee
L
Layla Eshky • solo_traveller • sa
8
Pros:

The stay was very comfortable and everything was clean. The staff were absolutely amazing—very friendly and helpful. A special thank you to Osman and Dafna for everything. They were both wonderful and really made our stay more enjoyable.

The only downside was that the elevator wasn’t working, which was quite inconvenient. Other than that, we had a very pleasant stay and really appreciated the wonderful staff.

Cons:

elevator wasn’t working

2026-09-19 • via Nuitee
I
Ingo • extended_group • de
9
2026-09-19 • via Nuitee
F
Frank • solo_traveller • de
9
2026-09-19 • via Nuitee
K
Kay • solo_traveller • gb
6
2026-09-17 • via Nuitee
B
Baker • solo_traveller • gb
8
Pros:

The receptionist Jasmine was so polite and helpful

Cons:

Na

2026-09-16 • via Nuitee
L
Les • couple • gb
10
It was perfect and staff were excellent
Pros:

Very modern and so clean

Cons:

Nothing

2026-09-15 • via Nuitee
S
Stephen • couple • gb
9
2026-09-14 • via Nuitee