The Orchid Hotel

Hotels
8.4 (3568 reviews)
34 Gervis Road , Bournemouth , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift out of order
Extra charges for parking
Cleanliness issues

Categories

Cleanliness
7.9
There were mentions of stains in the room and issues with deep cleaning.
Service
9.4
Staff was consistently described as friendly and helpful.
Location
9.4
Several reviews highlighted the great location for access to town and attractions.
Room Quality
7.9
Some issues noted, like blocked basins and temperature control.
Amenities
7.4
Complaints about missing shower gel and blocked sink indicate areas needing improvement.
Value for Money
7.9
Customers felt extras like parking and breakfast should have been included.
Food and Beverage
8.4
Good breakfast service mentioned, but not included for all guests.
Overall Experience
8.9
Overall positive with some noted issues, but guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Prime Location near Sandy Beaches:
Orchid Hotel is ideally situated just a short stroll from the East Cliff sandy beaches, offering guests a perfect seaside getaway.

Comfortable Accommodation and Dining Options:
Each room at Orchid Hotel is equipped with modern amenities, ensuring a comfortable stay. Guests can indulge in a delicious full English breakfast at the No 34 restaurant and savor evening meals or breakfast in the charming 1-acre garden.

Convenient Facilities and Nearby Attractions:
With 2 function rooms, a fully licensed bar, and a 24-hour reception, Orchid Hotel caters to all guest needs. Explore the nearby Bournemouth beach, city centre shops, and Bournemouth Gardens for a memorable stay.

Book your stay at Orchid Hotel now for a delightful seaside retreat!

Important information:

The Orchid Hotel is a popular wedding and party venue, this might cause the music to be audible in some of the bedrooms until midnight.

Please note that this property cannot accommodate hen and stag, or similar parties.

For reservations of 4 or more rooms, please contact the hotel directly as different policies may apply.

Some rooms can accommodate extra beds. Please contact the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for £20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 3568 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
L
Lisa couple gb
10
Lovely comfortable stay
Pros:

Lovely, clean and friendly staff. Great location. Would definitely stay again. Great value for money.

Cons:

N/A

2026-07-04 via Nuitee
A
Arlette couple gb
8
2026-07-03 via Nuitee
M
Martin couple gb
10
Great Hotel with nice friendly staff.
Pros:

Great place to stay with friendly staff room was spot on. Especially with a/c as it was a warm spell.

2026-07-03 via Nuitee
C
caroline solo_traveller gb
7
Pros:

The staff were all brilliant and they couldn't do enough for you. There was a good choice of breakfast on offer and the location was perfect, this is why we chose to come back to the Orchid Hotel and the bed was lovely and comfortable.

Cons:

Where we've been here twice before the standards seem to have dropped. We found the safe wasn't working so reported this but the staff couldn't get hold of the person that day to resolve the problem and it never was resolved.The lift was out of order, there was a light bulb missing from one of the shades, the bathroom sink plug did not work, there was no hand towel in the room so had to request for one and the carpet needed a good clean. In the bathroom it showed the anti slip mat was located below the sink, but again had to request one which the maid got immediately. We think we were located near an outside air conditioning unit which kicked in at late odd hours during the night so this kept my partner awake as he is a very light sleeper. It appears that the little touches to the hotel have gone and everything was to a bare minimum so we were a little disappointed on this stay.

2026-07-03 via Nuitee
K
Keith solo_traveller gb
7
2026-07-02 via Nuitee
E
Ewumi family_with_children gb
8
Nice and very clean hotel in the heart of town close to beaches, town centre and shops.
Pros:

Breakfast was good. Good location in the heart of town close to beaches, town centre, and shops around. The staffs were Friendly and helpful expecially Nouman and Barbara they were both really helpful during our stay. Overall satisfied with the service.

Cons:

The AC was on throughout and working but not cold enough as the room was still warm even with fan, the bathroom was extremely warm and the heatwave did not help either. One of the staffs came to check it on the day we arrived and he put off the heater but it was still warm throughout our stay.

2026-07-01 via Nuitee
G
Gill couple gb
7
Good value small hotel.
Pros:

Very good location for the seafront.
Very pleasant staff.
Very clean.
Plenty of parking.

Cons:

Breakfast was mediocre. Food overcooked. Not good selection.
Room fairly small and basic but comfortable. Overlooked the internal courtyard and adjacent passage so couldn’t fully open the blinds.

2026-07-01 via Nuitee
A
Alice solo_traveller gb
8
One night stay
Pros:

Room was beautiful spacious bathroom. Beautiful hotel garden.
Close location to beach/town. Reasonable price for a night stay.

Cons:

Nothing bad to say

2026-07-01 via Nuitee
G
Griffiths couple gb
6
2026-06-30 via Nuitee
S
Sean family_with_children gb
9
My Daughter and myself had a lovely stay at The Orchid hotel for a cheer competition. We will definitely stay here again
Pros:

Hotel was modern and all staff were friendly. The hotel had air conditioning, even in the room which was perfect for when I stayed as it was very hot. The breakfast was lovely. My daughter said she liked the bed as it was very comfy.

Cons:

I would have liked to have had a mini fridge in the room as I was there for 3 nights and didn’t have anywhere to keep the drinks cold during the very hot weather. The shower wasn’t powerful enough for my liking and it needed to be replaced as there was water leaking out of the top of the head.

2026-06-29 via Nuitee
D
Dawid family_with_children gb
8
2026-06-29 via Nuitee
S
Sarah couple gb
8
2026-06-29 via Nuitee
R
Reshma solo_traveller gb
8
Worth the stay
Pros:

The staff were all friendly, the hotel itself was bright, clean and had nice décor. The location was great, less than a 10min walk to the beach and only a 5min walk to the town centre.

The bed was big and they provide free cots for baby.

Cons:

The blinds in the rooms were letting too much light in. Outside the room was the courtyard which had lights on all night. My baby struggled to fall asleep due to this.

2026-06-29 via Nuitee
R
Renate solo_traveller at
6
Pros:

Das Frühstück war sehr gut, Klimaanlage im Zimmer, defekter Safe wurde umgehend repariert

Cons:

Parkplatzgebühr von 15£/Tag
Hotel schon sehr in die Jahre gekommen
Lift defekt

2026-06-27 via Nuitee
G
Gemma couple gb
9
2026-06-27 via Nuitee
R
Robert solo_traveller gb
10
2026-06-27 via Nuitee
M
Martin B. solo_traveller de
7
Pros:

Die Lage ist gut, das Zimmer sauber und das Bett groß genug.

Cons:

Die Zwischentüren im Flur knallen sehr laut.

2026-06-26 via Nuitee
M
Melissa solo_traveller gb
8
2026-06-25 via Nuitee
A
Anna solo_traveller gb
8
Except the few issues it was a nice and serene place.
Pros:

It was clean and the room was big and comfortable. I even given a cot for my daughter for free which is amazing.

Cons:

When I came in I had to wait for long cause no one was in the reception, they later explained it was a busy evening.The room was not cleaned the following day, apparently they said I should have put out the tag at the door to notify them to clean. Despite notifying them early noon about this they said their cleaner had already moved on and could not guarantee her coming to clean the room. Also, there were sculptures of gods in the entrance of the hotel. To be respectful of other people’s religion I don’t think this is a fair practice.

2026-06-25 via Nuitee
L
Louise couple es
5
The Hotel is a little tired and needs a little TLC but otherwise is nice.
Pros:

Location was perfect for what we needed.

Cons:

Our bedroom was right by a fire door so was awake from 06.30 in the morning from people going through the door and it banging. No ideal.

2026-06-24 via Nuitee