Hotel Gloria

Hotels
8.3 (726 reviews)
14 Carol Avenue , Springwood , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues noted
Some rooms dated

Categories

Cleanliness
7.16
Several mentions of cleanliness issues including cockroaches in the room.
Service
9.13
Reception staff were friendly and helpful, contributing positively to the experience.
Location
8.67
Convenient location close to event sites and public transport.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues like noise were noted.
Amenities
8.15
Good amenities such as parking, but some areas show signs of aging.
Value for Money
8.61
Considered a good value for the price based on the overall experience.
Food and Beverage
8.16
Limited food options were mentioned, but the proximity to cafes was appreciated.
Overall Experience
8.43
Mildly negative aspects were overshadowed by the positives. Return visits are planned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:43

Property Description

Luxurious Amenities

Hotel Gloria offers a range of luxurious amenities, including a swimming pool, fitness centre, and a café. Guests can unwind and relax in style during their stay.

Convenient Facilities

From free wired internet in rooms to a private balcony, Hotel Gloria ensures convenience for all guests. The air-conditioned rooms are equipped with modern facilities for a comfortable stay.

Culinary Delights

Indulge in American-inspired cuisine at the on-site restaurant, American Bourbon Bar and Grill. For a more private dining experience, room service is also available. Guests can enjoy a variety of dining options without leaving the hotel.

Book your stay at Hotel Gloria now for a memorable and convenient experience!

Important information:

Continental breakfast is available 7 days a week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 726 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.43
R
ROTICH solo_traveller au
7
Pros:

Excellent place to be

Cons:

Alarm .fire alarm

2026-05-30 via Nuitee
D
Darlena solo_traveller au
10
2026-05-28 via Nuitee
H
Hayley couple za
6
Pros:

The bed was huge and comfortable. Staff were very friendly and accomodating.

Cons:

The bath tub over the shower is far too high. I'm not that short (5"6) and I had to swing one leg high to get in and every time I still banged my foot.

2026-05-28 via Nuitee
P
Princesse solo_traveller au
6
2026-05-28 via Nuitee
M
Melissa solo_traveller au
8
Comfortable stay
Pros:

Staff were lovely and helpful. Room was clean and comfortable.

Cons:

Bed was to firm for me but not completely uncomfortable. Others may find it perfect

2026-05-27 via Nuitee
P
Peter solo_traveller au
9
Cons:

Bed (mattress room 802) was not comfortable at all

2026-05-26 via Nuitee
G
Greg solo_traveller au
8
Welcome respite; slept wonderfully!
Pros:

Location was great - ideal for my meetings and also just a short walk 5-10 mins for restaurants & cafes and close to supermarkets

Cons:

I really missed that there was no espresso pod coffee machine in the room. The instant coffee sachets provided was a little bit disappointing, even though it was Moccona. But it was only 5-10min walk to find some local coffee - Cafe 63 is very good (although you'll have to settle for the fast food coffee options after cafe hours).

2026-05-25 via Nuitee
D
David solo_traveller au
8
Clean, comfortable rooms at a good price.
Pros:

The room clean and furniture was well maintained. The toiletries were a good quality.

2026-05-21 via Nuitee
S
shae hilton solo_traveller au
10
Pros:

It was beautiful and comfortable

2026-05-13 via Nuitee
M
Maxine couple au
8
Booked this hotel as it is close to a venue we were attending. Suited our overnight stay, was clean and comfortable
Pros:

Room was exactly as expected, clean, comfortable bed, plenty of parking Perfectly suited our overnight stay.

2026-05-10 via Nuitee
K
Kate couple au
8
2026-05-07 via Nuitee
M
Milton couple au
9
2026-05-05 via Nuitee
K
Karen solo_traveller au
5
Won’t be back
Pros:

Price

Cons:

Old outdated dirty beds uncomfortable

2026-04-30 via Nuitee
M
murray solo_traveller au
8
It was perfect for what I needed
Pros:

It was perfect for what I needed

Cons:

No wifi and the service from in the apartment was quite awful at times

2026-04-21 via Nuitee
K
Karynne couple au
10
Excellent gem of a place!
Pros:

Location, safe garage, clean and comfortable rooms, cute accessories idea in the bathroom, great smelling soaps, good wifi, friendly staff, lovely smell in the hallway outside of rooms, good air con, nice bed, comfy chairs, lovely entrance.

Cons:

The cards were a little sensitive to use at times.

2026-04-17 via Nuitee
C
Caroline family_with_children au
8
Pros:

Upgrade due to my disability- very grateful for this. Bed was very comfortable and disability shower very helpful

Cons:

Couch was hard and uncomfortable so had to sit on a chair with a pillow

2026-04-13 via Nuitee
B
Bryan family_with_children au
8
Pros:

Really good, clean and close to eateries. Suited our needs BUT

Cons:

The A/C needs to be looked at, while it worked well at the start after a while the fan made a horrible squealing sound. Late at night reception not open no air con you know the rest. So apart from that all was good.

2026-04-11 via Nuitee
T
Tamara couple au
8
2026-04-10 via Nuitee
C
Cathy family_with_children au
8
Pros:

We picked it because it was two blocks from a business we had meetings with on two consecutive days and we decided we didnt need a car hire.

2026-04-05 via Nuitee
P
Peter family_with_children au
8
Gloria Overnight
Pros:

Good location, good on-site parking, good facilities.

2026-03-30 via Nuitee