Grand Hotel Viljandi

Hotels
8.7 (2404 reviews)
Tartu 11 , Viljandi , ee
+372 435 5800

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Food quality variations
Soft mattress preferences

Categories

Cleanliness
8.2
Some reviews indicate issues with cleanliness such as poorly cleaned rooms and unclean linen.
Service
9.2
Many reviews highlight the friendly and helpful staff providing excellent service.
Location
9.2
Reviews frequently mention the great location of the hotel as a significant positive point.
Room Quality
8.7
Most reviews indicate comfortable rooms, although a few mentioned issues with bed firmness.
Amenities
8.7
Amenities such as breakfast and parking received positive feedback, although some areas could be improved.
Value for Money
8.7
The overall value received mixed reviews; however, the pricing generally matches the service level.
Food and Beverage
8.2
Breakfast was mentioned positively, though there were concerns about the quality of some items.
Overall Experience
8.7
Overall, guests had a positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:18

Property Description

Luxurious Art Deco Rooms

Experience the charm of Art Deco in our elegant rooms adorned with period furniture and modern amenities. Enjoy complimentary Wi-Fi, a minibar, and a cozy seating area in each room.

Wellness and Leisure Facilities

Indulge in relaxation at our solarium, gym, saunas, and hot tub. Our 24-hour front desk is always available to assist you with shuttle services or laundry arrangements.

Delicious Dining Options

Start your day with a delightful buffet breakfast at our spacious restaurant, offering a variety of international dishes. Unwind with a refreshing drink at the bar in the evening.

Escape to the historic charm of Grand Hotel Viljandi and make your reservation today for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2404 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
R
Riitta • couple • fi
9
Voisin mennä uudelleenkin tähän hotelliin.
Pros:

Hiljaisuus hotellissa

2026-07-25 • via Nuitee
P
Priit • solo_traveller • ee
10
Pros:

Asukoht on hea

Cons:

Kuumade ilmadega umbsevõitu

2026-07-25 • via Nuitee
K
Kersti • family_with_children • ee
6
2026-07-25 • via Nuitee
M
Merilin • family_with_children • ee
9
Väga hea hinna ja kvaliteedi suhe. Puhas ja hubane.
Pros:

Asukoht, rikkalik hommikusöök. Puhas ja hubane tuba.
Administraator vastuvõtus väga professionaalne ja sõbralik.

2026-07-25 • via Nuitee
A
Anja • couple • de
10
Schön!
Pros:

Die Nähe zur Innenstadt / Altstadt

2026-07-25 • via Nuitee
E
eve • solo_traveller • ee
5
Cons:

Öösel kohutav palavus. Ventilaatorid ei päästnud kuna terve päev oli päike küpsetanud ja aknad olid kinni.

2026-07-25 • via Nuitee
T
Tapani • solo_traveller • fi
8
2026-07-23 • via Nuitee
P
Pasi • solo_traveller • fi
8
Cons:

Sänky oli turhan pehmeä.

2026-07-23 • via Nuitee
A
Annika • couple • fi
9
Cons:

Huoneessa haisi viemärin(?), asia korjaantui tuulettamisella.

2026-07-23 • via Nuitee
E
erik • family_with_children • ee
8
2026-07-22 • via Nuitee
J
Jari • couple • fi
8
Pros:

aamiainen hyvä

Cons:

sänky liian pehmeä

2026-07-22 • via Nuitee
L
Laas • extended_group • ee
10
Pros:

расположение очень хорошеею Все в пешей доступности. Замечательный завтракю На завтрак можно выпить шампанского . Зачечательное кофеб удобные кровати

2026-07-22 • via Nuitee
M
Mihhail • couple • ee
10
Всё отлично !
Pros:

Всё !

Cons:

Всё понравилось !

2026-07-21 • via Nuitee
T
teet171 • family_with_children • ee
9
2026-07-21 • via Nuitee
E
Eija • couple • fi
8
Ok hotelli viileillä keleillä
Pros:

Sijainti

Cons:

Ilmastointi puuttuu

2026-07-21 • via Nuitee
I
Irina-LV • solo_traveller • lv
7
2026-07-20 • via Nuitee
A
Antikainen • solo_traveller • fi
6
2026-07-20 • via Nuitee
M
Maria Veltmann • solo_traveller • ee
10
Pros:

Töötajad väga abivalmis ja sõbralikud.

2026-07-20 • via Nuitee
Нелли К. из Таллинна • solo_traveller • ee
8
Üldiselt head muljet jättev hotell. Sobib hästi 1-2 ööks.
Pros:

Hommikusöök ei olnud just väga rikkalik. Aga igati rahuldav.

Cons:

Millegipärast kujutasin ette, et hotell on veidi shikim. Fuajee on ilus. Aga numbrite koridorid kuidagi nõukalikud.

2026-07-20 • via Nuitee
H
Holger • extended_group • ee
8
Cons:

Ruumis puudus konditsioneer ja selle pidi tellima lisa raha eest, tänapäeval võiks juba see hotellides iseenesest mõistetav olla et saab nii kütta kui jahutada kui kliendil on soov.

2026-07-20 • via Nuitee