Sercotel Maya Alicante

Hotels
Canónigo M.L. Penalva, 2 , Alicante , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food variety
Cons:
Unfriendly reception
Issues with cleanliness

Categories

Cleanliness
7.41
Room and bathroom were very comfortable and spotless, but some issues with dirty towels reported.
Service
8.38
Staff were helpful and friendly, though reception service was criticized as unfriendly at times.
Location
8.92
Perfect location close to many attractions and easy walking access to beach and transport.
Room Quality
7.87
Rooms were clean and comfortable, some guests reported issues with ventilation and noise.
Amenities
8.4
Decent size pool and sunbathing area, though some mentioned the pool was too cold.
Value for Money
7.86
Reasonable pricing for the quality of service and amenities, with good options nearby.
Food and Beverage
8.41
Breakfast was first class with a large variety; food quality exceeded expectations in the hotel.
Overall Experience
8.38
Overall a highly satisfactory stay with positive experiences overcoming minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:48

Property Description

Prime Location at the Foot of Santa Barbara Castle

Located just a stone's throw away from Alicante Beach and the city center, Hotel Maya offers a prime location at the foot of Santa Barbara Castle. Guests can enjoy the convenience of exploring both the sandy shores and the bustling city within minutes.

Amenities for Relaxation and Leisure

Guests can unwind by taking a dip in the seasonal outdoor pool or enjoy panoramic views while working out in the on-site gym. The entertainment program offered during July and August ensures both adults and children have a memorable stay.

Culinary Delights and Convenience

Indulge in a variety of local and international dishes, including rice specialities, at the hotel's restaurant. For added convenience, room service, packed lunches, and vending machines for snacks and drinks are available. The proximity to Plaza Mar 2 Shopping Centre and easy access to transportation make exploring the area a breeze.

Ready to experience the perfect blend of comfort and convenience at Hotel Maya? Book your stay now and make unforgettable memories!

Important information:

Please note that the swimming pool is open from Easter to November 2.

Please note that half-board rates include breakfast and dinner.

Reservations of 5 or more rooms may be subject to different conditions and additional supplements.

Pets are allowed on request and subject to availability. Pets are not accepted in all room types. Check with the hotel about the type and number of pets accepted before booking.

The Hotel reserves the right to change the Buffet type pension service for a menu or choice of the available menu due to operational issues.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
A
Annette • couple • de
8
Pros:

Sehr freundliches Personal in der Hotelbar

2026-11-07 • via Nuitee
M
Marion • couple • de
6
2026-11-07 • via Nuitee
S
stephen • couple • es
10
Pros:

This is a great hotel. Very well run. Staff very goot

Cons:

No tea and coffee facilities in room. If had would be a good 4 star hotel

2026-11-06 • via Nuitee
G
Gennadi • couple • de
9
2026-11-06 • via Nuitee
A
Angela • solo_traveller • gb
8
Lovely hotel
Pros:

Lovely hotel

2026-11-06 • via Nuitee
G
Gerald • extended_group • at
9
Sehr schöne und komfortable Unterkunft in der Nähe des Stadtzentrums
Pros:

Gute Lage,
Sehr gutes Preis -Leistungsverhältnis
Parkgarage Innhaus

2026-11-06 • via Nuitee
R
Roman • couple • es
10
2026-11-06 • via Nuitee
L
Laura-Jayne • solo_traveller • gb
8
2026-11-05 • via Nuitee
D
Dmytro • solo_traveller • ge
9
2026-11-05 • via Nuitee
M
Margaret • couple • gb
9
Room was very nice and the staff were helpful
Pros:

The cleanliness and the view

2026-11-05 • via Nuitee
F
Fournel • couple • lu
9
2026-11-05 • via Nuitee
T
Thomas • couple • se
8
Bra och prisvärt
Pros:

Bra läge.
Frukosten var kanon bra

2026-11-05 • via Nuitee
M
Marvin • solo_traveller • nl
6
Niet spectaculair
Pros:

De ligging, de moderne kamer was wel uitstekend.

Cons:

De standaard kamer die ik eerst kreeg had geen airco en was bloedheet. De receptionist zei dat er geen airco in de kamer was omdat deze uit stond. Ik kon een duurdere kamer nemen met wel airco reeds gerenoveerde kamer op de 8e verdieping. Dit kostte €25 euro per nacht meer.

2026-11-05 • via Nuitee
G
Geoff • couple • gb
9
A great overnighter befor flying home.
Pros:

Very clean hotel. Spacious bedroom, friendly staff and an excellent breakfast buffet

Cons:

Slightly out of town but the bus did stop right outside

2026-11-03 • via Nuitee
S
Simon • couple • gb
7
I was satisfied coming to stay here. The staff are lovely people polite and helpful
Pros:

Liked the pool area, the bar and reception. I also liked the fact that there was a nice smell when you walked in through the doors at reception.

Cons:

I did not like the fact that there was no tea and coffee facilities in the room.

2026-11-03 • via Nuitee
A
Aude • couple • fr
8
Pros:

L'accueil, l'emplacement, les équipements (salle de fitness) et le petit déjeuner.

Cons:

Manque d'une bouilloire dans la chambre

2026-11-02 • via Nuitee
A
Agnieszka • extended_group • pl
7
Pros:

Nie było problemu z zameldowaniem się o godzinie 1-2 w nocy.

Cons:

Śniadania były bardzo ubogie oraz dziennie się powtarzały.
Duży minus za brak czajnika w pokoju.

2026-11-02 • via Nuitee
K
karen • couple • nl
8
Pros:

Heel netjes
Makkelijk om je auto bij het hotel te kunnen parkeren
Zo op het strand

Cons:

Bed was heerlijk groot. Iets aan de harde kant

2026-11-02 • via Nuitee
G
Graham • solo_traveller • ie
10
2026-11-02 • via Nuitee
M
Mohamed • family_with_children • fr
8
2026-11-02 • via Nuitee