Sercotel Maya Alicante

Hotels
Canónigo M.L. Penalva, 2 , Alicante , es

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food variety
Cons:
Unfriendly reception
Issues with cleanliness

Categories

Cleanliness
7.41
Room and bathroom were very comfortable and spotless, but some issues with dirty towels reported.
Service
8.38
Staff were helpful and friendly, though reception service was criticized as unfriendly at times.
Location
8.92
Perfect location close to many attractions and easy walking access to beach and transport.
Room Quality
7.87
Rooms were clean and comfortable, some guests reported issues with ventilation and noise.
Amenities
8.4
Decent size pool and sunbathing area, though some mentioned the pool was too cold.
Value for Money
7.86
Reasonable pricing for the quality of service and amenities, with good options nearby.
Food and Beverage
8.41
Breakfast was first class with a large variety; food quality exceeded expectations in the hotel.
Overall Experience
8.38
Overall a highly satisfactory stay with positive experiences overcoming minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:48

Property Description

Prime Location at the Foot of Santa Barbara Castle

Located just a stone's throw away from Alicante Beach and the city center, Hotel Maya offers a prime location at the foot of Santa Barbara Castle. Guests can enjoy the convenience of exploring both the sandy shores and the bustling city within minutes.

Amenities for Relaxation and Leisure

Guests can unwind by taking a dip in the seasonal outdoor pool or enjoy panoramic views while working out in the on-site gym. The entertainment program offered during July and August ensures both adults and children have a memorable stay.

Culinary Delights and Convenience

Indulge in a variety of local and international dishes, including rice specialities, at the hotel's restaurant. For added convenience, room service, packed lunches, and vending machines for snacks and drinks are available. The proximity to Plaza Mar 2 Shopping Centre and easy access to transportation make exploring the area a breeze.

Ready to experience the perfect blend of comfort and convenience at Hotel Maya? Book your stay now and make unforgettable memories!

Important information:

Please note that the swimming pool is open from Easter to November 2.

Please note that half-board rates include breakfast and dinner.

Reservations of 5 or more rooms may be subject to different conditions and additional supplements.

Pets are allowed on request and subject to availability. Pets are not accepted in all room types. Check with the hotel about the type and number of pets accepted before booking.

The Hotel reserves the right to change the Buffet type pension service for a menu or choice of the available menu due to operational issues.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
E
Elizabeth • couple • gb
10
Quiet rooms despite the bustle outside.
Pros:

Fabulous location, excellent swimming pool, close to good restaurants. Friendly staff. Quality breakfast.

Cons:

Took a while to work out the high tech air conditioning

2026-08-29 • via Nuitee
A
Artur • family_with_children • pl
10
Pros:

Podejrscie do klienta, bardzo polecam ten obiekt.

2026-08-29 • via Nuitee
J
Jill • family_with_children • gb
2
2026-08-29 • via Nuitee
D
Diana • solo_traveller • ch
8
Pros:

Piscine propre, grand buffet de déjeuner, tram, arrêt de bus et centre commercial proche de l'hôtel très pratique. Jolie vue sur la mer depuis la chambre.

Cons:

claquement des portes des chambre à côté.

2026-08-29 • via Nuitee
V
VIACHASLAU • solo_traveller • by
9
Pros:

Приветливый персонал. Хорошее расположерие. Нормальные завтраки и ужины. Без излишеств.

2026-08-29 • via Nuitee
G
Gunilla • couple • se
7
Försämring mot tidigare vistelser
Pros:

Bra storlek på rummet och bra städning
Trevlig personal

Cons:

Sängkläderna (bara lakan) och att frukosten försämrats, ingen som lagar omelett längre
Hotellet är slitet, trasiga dörrhandtag , solstolar och parasoll

2026-08-29 • via Nuitee
J
Jill • family_with_children • gb
2
Poor facilities and unfriendly staff
Pros:

Location was quiet

Cons:

Room was awful, half refurbished.

2026-08-29 • via Nuitee
A
Augusto • couple • pt
6
2026-08-29 • via Nuitee
S
Svetlana • couple • rs
10
2026-08-29 • via Nuitee
M
Maribel • solo_traveller • es
6
2026-08-29 • via Nuitee
J
Jelena • family_with_children • rs
10
2026-08-29 • via Nuitee
G
García Pérez • solo_traveller • es
10
2026-08-28 • via Nuitee
A
Aroa • family_with_children • es
10
2026-08-28 • via Nuitee
L
Laura • solo_traveller • hu
9
2026-08-28 • via Nuitee
M
Merce • extended_group • es
9
Excelente en el trato y la instalación. Gracias
Pros:

Me gustó mucho el trato personal de todos los trabajadores, y la comida excelente,

Cons:

No me gustó que hubiera bañera

2026-08-28 • via Nuitee
A
Agata • solo_traveller • pl
9
2026-08-28 • via Nuitee
R
Rafik • couple • ma
3
Malheureusement, c’était catastrophique
Pros:

une mauvaise expérience

Cons:

On a donné chambre d’handicapés, et après la réclamation on a restait toute la matinée. À la réception, on attend le changement de chambre et on était vraiment fatigué, on a pris la chambre à 14h30.

2026-08-28 • via Nuitee
N
Natalia • extended_group • no
9
2026-08-27 • via Nuitee
L
Laurismar paola • family_with_children • es
10
Muy bien y recomendable volveremos a ir
Pros:

Me gustó mucho

Cons:

Por ahora nada ya que nos agradó a todos

2026-08-27 • via Nuitee
J
Joanna • solo_traveller • gb
10
2026-08-27 • via Nuitee