Ole Sereni

Hotels
8 (1114 reviews)
Off Mombasa Road , Nairobi , KE
+254 732 191000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Quality food
Cons:
Room quality issues
Overpricing concerns

Categories

Cleanliness
7.96
Guests found the hotel clean and satisfactory, with specific mentions of clean rooms.
Service
8.43
Staff received positive comments for being friendly and helpful.
Location
8.47
Multiple reviews highlight the convenient and nice location of the hotel.
Room Quality
7.42
Some guests felt the rooms were a bit dated and had issues like noisy beds.
Amenities
7.95
Amenities such as the pool and restaurant received favorable mentions.
Value for Money
7.41
Concerns about overcharging and expensive rates were reported.
Food and Beverage
8.46
Guests praised the quality of food offered in the restaurant.
Overall Experience
7.93
Guests generally had a pleasant stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:31

Property Description

Stunning Safari Lodge Style
Overlooking Nairobi National Park, Ole-Sereni boasts a unique safari lodge ambiance with vibrant colors, wooden accents, and indigenous artwork, creating an unforgettable stay.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurants, offering a range of cuisines from grills to Italian, Indian, and Oriental dishes. Enjoy wildlife sightings from the main restaurant's deck.

Relaxation and Convenience
Unwind in the outdoor pool, health club with massage facilities, sauna, and steam rooms. The contemporary rooms feature modern amenities like flat-screen TVs and free WiFi, ensuring a comfortable stay.

Ready to experience luxury amidst nature? Book your stay at Ole-Sereni Hotel today!

Important information:

The hotel reserves the right to temporarily hold an amount prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

8
Based on 1114 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
P
Paul • solo_traveller • gb
1
Pros:

Not much

Cons:

Bathroom floor flooded every time you took a shower. No walk in shower, had to step over side of bath. Unsafe for a 73 Yr old and a wet floor.
Food, style over substance .
No simple orange or pineapple juices, some very strange concoctions.
Padel court extremely expensive

2026-11-07 • via Nuitee
I
Iris • solo_traveller • ug
9
Pros:

Lovely view of the park

2026-11-05 • via Nuitee
L
Linda • solo_traveller • ke
8
Value for money
Pros:

Location suited my reason for being there.

Cons:

Nothing.

2026-11-03 • via Nuitee
W
William • solo_traveller • tz
8
Good
Pros:

National Park View

Cons:

Old carpet

2026-11-02 • via Nuitee
M
Munyutu • solo_traveller • ke
1
Could have been better
Pros:

The room was neat however it was very dusty. I barely slept due to the numerous mosquitos.

Cons:

The room was VERY dusty as it was next to the highway. I couldn't sleep due to the numerous mosquitos.

2026-11-02 • via Nuitee
C
Christa • couple • ch
8
Gut für eine frühe Ankunft in Nairobi
2026-10-31 • via Nuitee
N
Nick • couple • gb
8
Adequate hotel performance
Pros:

Property was very nice, location was convenient for JKIA which is the main reason for booking. Friendly staff, adequate rooms

Cons:

Some minor attention to detail required in rooms, fixtures & fixings broken/not working
Loss of power and generates didn’t kick in during supper.

2026-10-31 • via Nuitee
C
Craig • couple • za
8
2026-10-31 • via Nuitee
W
Willie • solo_traveller • mw
8
Pros:

location

Cons:

Nothing

2026-10-31 • via Nuitee
A
Alizé • solo_traveller • be
6
Pros:

Emara

Cons:

A lot of noise in the room

2026-10-30 • via Nuitee
M
Manuel • solo_traveller • co
9
Visita en pareja
Pros:

Muy bonito y decorado con gran detalle. El personal fue muy amable y logramos conseguir habitación el mismo día sin problema.

Cons:

La cama me pareció un poco pequeña para una pareja.

2026-10-27 • via Nuitee
J
Jeremy • solo_traveller • gb
10
Looking forward to my next visit
Pros:

Great location, great staff

Cons:

My stay was too short

2026-10-26 • via Nuitee
R
Rongjun • extended_group • eg
8
2026-10-26 • via Nuitee
A
Ayuna • solo_traveller • us
10
Perfection in Nairobi!
Pros:

Safe. Clean. Friendly staff. The gym and spa is top notch. I always feel safe here as a solo female traveler.

Cons:

A spin bike would be super nice in the gym

2026-10-22 • via Nuitee
I
Isaack • solo_traveller • tz
6
Pros:

Location

Cons:

Hotel seems to.be worn out

2026-10-20 • via Nuitee
V
Victoria • family_with_children • gb
5
Pros:

Breakfast was very poor

Cons:

Breakfast. Felt very big but tired, low occupancy. Slightly eerie as a result

2026-10-20 • via Nuitee
N
Nickson • couple • ke
9
excellent experience
Pros:

the food, room service and environment was very good. the staff were extremely pleasant and professional. will definitely want to be back.

Cons:

nothing

2026-10-19 • via Nuitee
J
Jack • solo_traveller • gb
9
Very pleasant and trouble free
Pros:

Good location, friendly staff

2026-10-16 • via Nuitee
N
Nicholas • solo_traveller • gb
8
2026-10-15 • via Nuitee
A
Abdifatah • couple • us
7
2026-10-13 • via Nuitee