Ole Sereni

Hotels
8 (1114 reviews)
Off Mombasa Road , Nairobi , KE
+254 732 191000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Quality food
Cons:
Room quality issues
Overpricing concerns

Categories

Cleanliness
7.96
Guests found the hotel clean and satisfactory, with specific mentions of clean rooms.
Service
8.43
Staff received positive comments for being friendly and helpful.
Location
8.47
Multiple reviews highlight the convenient and nice location of the hotel.
Room Quality
7.42
Some guests felt the rooms were a bit dated and had issues like noisy beds.
Amenities
7.95
Amenities such as the pool and restaurant received favorable mentions.
Value for Money
7.41
Concerns about overcharging and expensive rates were reported.
Food and Beverage
8.46
Guests praised the quality of food offered in the restaurant.
Overall Experience
7.93
Guests generally had a pleasant stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:31

Property Description

Stunning Safari Lodge Style
Overlooking Nairobi National Park, Ole-Sereni boasts a unique safari lodge ambiance with vibrant colors, wooden accents, and indigenous artwork, creating an unforgettable stay.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurants, offering a range of cuisines from grills to Italian, Indian, and Oriental dishes. Enjoy wildlife sightings from the main restaurant's deck.

Relaxation and Convenience
Unwind in the outdoor pool, health club with massage facilities, sauna, and steam rooms. The contemporary rooms feature modern amenities like flat-screen TVs and free WiFi, ensuring a comfortable stay.

Ready to experience luxury amidst nature? Book your stay at Ole-Sereni Hotel today!

Important information:

The hotel reserves the right to temporarily hold an amount prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

8
Based on 1114 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
R
Roxanne • family_with_children • gb
6
2026-09-18 • via Nuitee
L
Lindley • solo_traveller • sa
10
2026-09-17 • via Nuitee
D
DANIEL • family_with_children • gb
8
Comfortable stay in a convenient if busy location.
Pros:

Staff very helpful and rooms are all fine for the cost.

Cons:

Nothing the hotel can do - 2 major roads have been built since the hotel opened. As a result, the location is now very noisy with traffic.

2026-09-14 • via Nuitee
B
Bob Vlietstra • solo_traveller • nl
7
Value for money and what you pay for...
Pros:

location

Cons:

Slighty dated hotel

2026-09-14 • via Nuitee
S
Sejal • family_with_children • ke
5
Not too comfortable. No value for money.
Cons:

The room I was allocated was generally an okay room but the shower glass had a leak! The water was going to the floor during a shower. The floor towel outside the bathtub had someone’s hair so it seems the room wasn’t cleaned thoroughly. The pillows were horrible. Not soft and comfy. I woke up in the morning tired and disoriented. Given a choice, I would not really stay with you’ll again.

2026-09-12 • via Nuitee
H
Harald • solo_traveller • jo
8
2026-09-08 • via Nuitee
A
Andrea07 • solo_traveller • at
8
Pros:

As usual the great food at the Eagles. Front desk very helpful staff.

2026-09-04 • via Nuitee
A
Alice • couple • it
10
scelta perfetta se si passa da Nairobi
Pros:

Il personale è molto accogliente, la struttura è bella e curata, la posizione è comoda sia per l’aeroporto che per il national park

Cons:

Il servizio nelle aree dedicate al ristoro potrebbe essere più veloce

2026-09-02 • via Nuitee
S
Susan • solo_traveller • za
9
2026-08-28 • via Nuitee
C
Candice • solo_traveller • za
10
Pros:

The hotel was the best I have ever stayed in, in Nairobi

2026-08-25 • via Nuitee
K
Koketso Ava • solo_traveller • za
1
Pros:

I went for sundowners at the rooftop and it was nice. The food was ok. The music was really good. The view of the national park while the sun was out and the view of the skyline at night was really great.

Cons:

I cancelled my booking because they wanted to charge me extra for my booking. I booked a room rate for two adults. They said I booked for one adult and they would charge an extra $50 per night for an additional adult. That is called daylight robbery.

When I went for sundowners, the waitress added an extra zero to our bill and said it was a mistake. My goodness, if I hadn't looked I would have been wiped clean.

I really didn't like how it felt like everyone was trying to just swindle you out of your money when you're a tourist. That's really bad.

2026-08-25 • via Nuitee
O
Oleg • family_with_children • gb
8
Good value for money
Pros:

Sometime ago it was good hotel. Now looks outdated but still comfortable.

2026-08-25 • via Nuitee
S
SHUKURAN • couple • ug
8
7/10
Pros:

cozy and calm

Cons:

the bathtub in the room was so old

2026-08-19 • via Nuitee
R
Rod • couple • au
10
2026-08-13 • via Nuitee
E
Elly • couple • ke
10
Perfect location when going to the airport
Pros:

Clean

Cons:

Nothing

2026-08-13 • via Nuitee
T
Theo • solo_traveller • gb
6
2026-08-10 • via Nuitee
M
Melissa • solo_traveller • za
9
2026-08-09 • via Nuitee
E
Emil • solo_traveller • se
9
Bra hotel trevligt.
Pros:

Restaurangen var riktigt trevligt

Cons:

Renoveringar pågick luktade färg i korridrorer

2026-08-09 • via Nuitee
R
Rebecca • solo_traveller • gb
8
Overall a great hotel close to the airport and the National park. Good choice of food options and perfect for a short st
Pros:

Lovely atmosphere overlooking the National park

Cons:

Some things were a little dated. Lack of power sockets and USB ports meant we had to buy the only adaptor that we didn’t bring for an old style UK socket.

2026-08-04 • via Nuitee
A
Ayuna • solo_traveller • us
10
Paradise perfection
Pros:

The gym, the kind staff, breakfast was great, view of the national park was amazing. Zebras from my window

Cons:

Nothing

2026-07-18 • via Nuitee