Tropicana Los Cabos, Tapestry Collection by Hilton

Amazing staff, great location.

We loved our stay at Tropicana! The whole vibe of the restaurant is so nice. The pool area is awesome and we loved the games room.

This historic hotel, located near the downtown square and arts district of San Jose del Cabo, was originally built in 1956. Hilton has completed a beautiful renovation . . . major upgrade, while respecting the heritage and history of the original hotel. The room was lovely, the bed and linens so comfortable, and with a view from our terrace of the pool, hot tub, and colorful foliage in the courtyard . . . thunbergia vines, bouganvilleas, and the African tulip tree (genus spathodea). We would have enjoyed our morning coffee or an afternoon cocktail on the terrace if there had been two chairs instead of only one. The food and service in the restaurant was very good. I visited the small spa and highly recommend an 80-minute session with Isela, an accomplished and caring massage therapist. All of the staff we encountered were attentive, helpful, and professional. I was even contacted shortly after we left for the airport, to inform that I’d left my AirPods charging in the room . . . I was so thankful and won’t soon forget! Our long time favorite place to stay in San Jose is new and improved, and we’ll definitely be back!

Everything bar WiFi

Very nice hotel with beautiful facilities and nice location

La alberca, el jacuzzi

Gorgeous architecture, recently updated hotel, great restaurant, and a truly luxury experience without being too expensive. Being so close to the arts district and town square made it feel like small town living. The staff were kind and knowledgeable, and the birdsong in the pink bougainvillea at dawn and dusk made this feel like paradise. Shout-out to Grace from Cabo Adventures, as she took care of us when we booked a sunset sailing tour. She really made a difference and helped us when we almost missed our pickup.

Very nice. Newly redecorated in a lovely style.

Located in a cute little town with lots of shopping. The beach is a 10 minute walk away.

Location

Outstanding hotel experience. Visited to celebrate my 80th BD. Every morning had a wonderful breakfast with the most pleasant waiter, Arnulfo. Spacious and beautifully decorated room, great fish tacos, great pancakes with marscapone sweet cheese and fresh berries.

fabulous hotel. awesome sevice. great place to get away and relax and right in the heart of the arts district. food and drinks were spectacular as well.

Facility, service and location was terrific.
The over the top service was our on site Trip Advisor, Grace. Accessible, kind, resourceful and an advocate when illness struck and I had to reschedule a trip. She managed to resolve what seemed an un-resolvable issue.

Thank You, Grace! You made the stay remarkable!
Cheers!

We have stayed at many Hilton properties over the years but after our stay last weekend at the Tropicana Los Cabos, I can say that Hilton has lost a customer. I’m sharing this so others are aware of our experience.

Following check out, I received an email stating that a robe was missing from the room and that the hotel had added a charge to our bill. I responded immediately explaining that there was only one robe in the room when we checked in, and we never even used it. We're talking $28 here. If we mistakenly packed the robe with our clothes, I would OF COURSE pay for it, without hesitation. We just spent nearly $2500 at this property, and to be accused of stealing a $28 robe is insulting. This is a matter of principal for us.

The hotels 'gesture of goodwill' was offering a credit for the amount charged that could be used on a future stay. No thank you.

Warning to customers, take stock of what's in your room!

Really cute hotel. The spirit of old Mexico. Warm, kind staff. Not too big or noisy. Good restaurant. Great pool. Everyone here is very nice, especially Raul, the poolside bartender; he’s the best! He caters to your entire afternoon around the pool.

Velmi hezké ubytování, lokace a bazen. Avšak s ohledem na poměr cena výkon by člověk čekal trochu více.

Staff was exceptional, at all levels of service roles. Location was perfect for our walking/exploring needs. Loved the pool and hot tub. Excellent restaurant attached. Very quiet, safe and beautifully refurbished. The room was comfortable.