Hotel Santa Fe Loreto by Villa Group

Hotels
8.5 (302 reviews)
Salvatierra y Ebanistas , Loreto , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location — short walk to town
Friendly, helpful staff
Spacious, well-equipped rooms
Pool and jacuzzi area
Convenient for airport
Pleasant facilities and courtyard design
Cons:
Inconsistent cleanliness / at least one report of a very dirty room and missed housekeeping
Breakfast policy confusing (buffet not included) and restaurant complaints
Some beds are small and furniture dated
Small/impractical pool for some guests
Room door/lock problems and shower door issues
Occasional missing amenities (cups/towels) and elevator complaints

Categories

Cleanliness
6
Mixed reports: several guests noted clean, comfortable rooms, but at least one guest reported a very dirty room, unclean bathroom floors/walls, a loose shower door and missed housekeeping, which lowers this score.
Service
10
Generally praised: multiple guests described very kind and helpful staff; some operational lapses occurred (breakfast policy not explained, requested items delayed), but overall staff friendliness and helpfulness were emphasized.
Location
10
Very positive: repeatedly described as excellent — short, easy walk to town, convenient for airport and central for exploring Loreto.
Room Quality
9
Mostly positive: many guests called rooms spacious, well-equipped and pleasant; some cited small beds, older furniture, privacy issues with glass doors and door/lock problems, so quality is high but not flawless.
Amenities
9.5
Strong amenities: pool and hot-tub/jacuzzi area were highlighted as attractive features; minor complaints about pool size, elevator practicality and smallness of some facilities, but overall amenities are a clear asset.
Value for Money
8
Mixed: several guests felt the price was somewhat high for certain room furnishings and service shortfalls, while others found the location and facilities justified the cost.
Food and Beverage
7
Noted weaknesses: breakfast policy was confusing (buffet not included despite appearance), restaurant service and breakfast quality received multiple complaints and several guests chose to eat elsewhere.
Overall Experience
8.5
Overall positive stay: lovely location, pleasant rooms, friendly staff and a nice pool/jacuzzi contribute to solid experiences for many guests, tempered by occasional cleanliness and breakfast/restaurant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:58

Property Description

Luxurious Accommodation and Convenient Location

Hotel Santa Fe Loreto by Villa Group offers a luxurious stay just 1 km from Loreto town centre and a short drive from the airport. Situated near the Sea of Cortes, guests can unwind in the heated pool and hot tub.

Exciting Activities and Nearby Attractions

Guests can indulge in thrilling activities like diving, kayaking, and fishing. Explore the National Park Bahia of Loreto, located just 5 minutes away.

Convenience at Your Fingertips

Each room features a kitchen area with modern amenities. Enjoy delicious meals at Casa Mia Restaurant or grab essentials from the mini-market. With services like car rentals and tour assistance, your stay at Santa Fe Loreto is bound to be memorable.

Book now to experience the perfect blend of luxury and convenience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTO

Location

Guest Reviews

8.5
Based on 302 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
E
ERIKA • solo_traveller • mx
10
Pros:

Ubicación excelente ,las instalaciones muy comodas y limpias
Y el lugar maravilloso.

2026-07-21 • via Nuitee
C
Camila • couple • mx
9
Si buscas un lugar para desconectar por completo y descansar de verdad, este hotel es la opción ideal en Loreto. Aunque
Pros:

Me gustó que tenía todas las comodidades para disfrutar del alojamiento y el cuarto tenía todo lo indispensable para una estancia placentera con refrigerador y demás!

Cons:

Las camas eran algo pequeñas siento que todo fue perfecto más el espacio de la cama si era reducido

2026-07-20 • via Nuitee
W
wiedeman • couple • us
9
2026-07-16 • via Nuitee
F
FABIOLA • solo_traveller • mx
10
Pros:

La alberca

Cons:

El elevador

2026-07-15 • via Nuitee
I
Ina • couple • us
8
Great location and facilities, breakfast is tricky.
Pros:

It is located in town, has a great pool, and the room itself was spacious, well-equipped, and clean.

Cons:

The only thing that poisoned my experience was the included breakfast. It’s weird if you’re used to having a buffet for the included breakfast because in this case, the buffet you walk into is NOT INCLUDED! This fact was spelled out in small print on the back of our breakfast voucher, but was not explained by front staff at check in, or by any of the restaurant staff. You have a certain breakfast selection that you must order from the server. Hopefully, this helps future guests and possibly the staff.

2026-07-13 • via Nuitee
P
Patty • couple • us
8
2026-07-06 • via Nuitee
J
Jocelyn • extended_group • us
9
Wonderful hotel with comfortable accommodation and great staff.
Pros:

The rooms were spacious and the staff were very kind!

2026-07-05 • via Nuitee
M
María Fernanda • extended_group • mx
10
Pros:

Las instalaciones

Cons:

El restaurante

2026-06-24 • via Nuitee
C
COVARRUBIAS • solo_traveller • mx
9
Cons:

En Restaurante ( Desayunos) Mejor Desayuno fuera de Hotel

2026-05-20 • via Nuitee
W
Wolfgang • solo_traveller • us
8
2026-05-17 • via Nuitee
R
Roberts • extended_group • us
8
2026-05-10 • via Nuitee
W
Wayne • couple • us
9
Nice hotel, good location, small pool and small bed. 
Cons:

The bed was small. Swimming pool is small and impractical.

2026-05-07 • via Nuitee
E
EDGAR ALBERTO • family_with_children • mx
1
mala experiencia no lo recomiendo
Cons:

no estoy conforme con el servicio recibido me entregaron una habitación sucia , la puerta de la ducha estaba suelta no cerraba, las paredes del baño y el piso estaban sucias y nunca me hicieron el aseo en la habitación. No se me hizo justo el importe que pagué por la estadía en relación al servicio recibido, no volvería a ese hotel ni lo recomendaría por la mala experiencia.

2026-05-04 • via Nuitee
N
Nancy • couple • us
10
Lovely place to stay!
Pros:

We loved this place! Excellent location with short easy walk to town. Lovely people, pleasant spacious room, delightful pool. Would definitely stay there again!

Cons:

We decided to get breakfast elsewhere.

2026-04-27 • via Nuitee
I
Ivan • solo_traveller • es
8
Un hotel a un precio un poco alto para la calidad de las habitaciones
Pros:

La zona de la piscina con el yacusi de agua caliente.

Cons:

Los muebles de la habitacoon son muy viejos para lo caro que es el hotel.
Se nos gasto el papel del baño y fue mi marido a pedir a recepcion y estuvimos esperando todo el dia y no tuvimos hasta que limpiaron la habitacion al dia siguiente .
La puerta de la habitacion era de cristal y para que no te vieran los otros clientes tenias que tener la cortina hechada.

2026-04-18 • via Nuitee
G
Gretchen Paola • family_with_children • mx
9
Bien
Pros:

la cama muy cómoda, cuarto limpio

Cons:

Que no había vasos ni tazas para beber agua y tomar café, fui 3 veces a solicitar y nunca los llevaron, hace falta trapo para la cocina

2026-04-12 • via Nuitee
A
AC • family_with_children • mx
9
2026-04-07 • via Nuitee
C
carladg • solo_traveller • us
6
It was fine for one night but I would not choose to stay here again.
Pros:

I liked the beauty of the courtyard and the design of the the rooms all around the outside, so as soon as you exit your room, you see a lovely vista. Also the location was convenient for going to the airport but it was a long walk to the malecon and there were no great little taquerias nearby.

Cons:

The locks on the doors were impossible. I had to leave my door unlocked because I could not open it with the "key".
Also there were no extra blankets and I was cold at night. I had to pile up my clothes on top of my single blanket to stay warm enough to sleep. Also the fan in the bathroom did not work well, so the whole place smelled like caca. Fortunately, I was on the fourth floor so I could open my window during the day.

2026-04-03 • via Nuitee
J
Janelle • couple • us
9
Really nice hotel & restaurant just needs a little maintenance
Pros:

Price for the space we had was excellent - we had the 3 bdrm penthouse
Good breakfast

Cons:

Floors were dirty, doors had termite damage and a gap that was pretty large on the entry door casing

2026-04-01 • via Nuitee
N
Nicola Robin • solo_traveller • mx
9
I had a good stay at Santa Fe, enjoyed the pool
Pros:

Good decor, warm pool, fridge in my room, comfortable bed, clean room

Cons:

The included breakfast wasn’t that good

2026-03-29 • via Nuitee