Artemisia Palace Hotel

Hotels
8.4 (1894 reviews)
Via Roma 499 , Palermo , it

Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snorkeling on site
Tennis lessons on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate breakfast quality
Parking issues

Categories

Cleanliness
6.73
Reported issues with room cleanliness and maintenance.
Service
9.2
Staff was attentive and helpful, positive sentiments around service.
Location
9.74
Excellent location, close to major sites and public transport.
Room Quality
7.69
Some rooms are small and not well-maintained; however, comfort was noted in some reviews.
Amenities
8.72
Amenities available but some areas need improvement.
Value for Money
8.68
Good value for the price, though some improvements are necessary.
Food and Beverage
7.23
Mixed reviews on breakfast quality and choice.
Overall Experience
9.2
Overall experience varied; positive elements but significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Historic Charm and Modern Comfort
Artemisia Palace Hotel, a gem from the early 20th-century near Politeama Theatre, seamlessly blends historic charm with modern comforts. Explore Palermo's historical center just a short walk away, with the harbor within reach.

Elegant Rooms and Thoughtful Amenities
Step into elegance with modern rooms at Artemisia Palace, equipped with free Sky TV, minibar, air conditioning, and premium toiletries for a comfortable stay.

Café, Lounge, and Special Dietary Options
Indulge in the hotel's own café and lounge, offering a perfect setting to unwind. Enjoy complimentary WiFi throughout and don't miss out on special-diet and gluten-free breakfast options available upon request.

For an unforgettable stay in Palermo, book your experience at Artemisia Palace Hotel today.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1894 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 9.2
M
Maria Giuseppina solo_traveller it
10
Pros:

La struttura elegante.. Pulita... Personale cordiale

2026-06-20 via Nuitee
M
Marcelo extended_group br
5
Hotel não condiz com um 04 Estrelas
Pros:

Somente da localização

Cons:

Camas ruins, travesseiros ruins, espaço para banho péssimo, muito barulho de rua interferindo no sono

2026-06-19 via Nuitee
M
MARIO family_with_children es
8
Pros:

Good place if you want to stay near Palermo city center for a reasonable price.

2026-06-19 via Nuitee
R
Rita extended_group hu
9
Jó, szívesen visszamennék.
Pros:

Finom reggeli, nagyon jó elhelyezkedés, jó az erkély a fürdőben. :)

2026-06-18 via Nuitee
M
Melinda couple us
7
I’d come back but would also watch my bill more closely.
Pros:

My room was great it was a junior suite. High floor etc. amenities in room were good good location and easy access to sites

Cons:

Staff was not super friendly. Maybe a cultural barrier but I’m Sicilian and tend to be more friendly. Especially if someone is paying me.

2026-06-18 via Nuitee
S
Suzanne extended_group us
5
Overall our stay was adequate
Pros:

Close to the activities we were doing

Cons:

Old
Rooms need repairs
Our phone didn’t work
Bathroom shower leaked all over the floor
Is there a towel and pillow shortage in Sicily
Front desk staff was sort of friendly and helped us with transport, and they also kept our luggage for a day and a half when we went in an excursion, but it seemed like it was a bother to them

We booked the rooms, confirmed with the hotel, received emails and confirmations that things were set and the hotel still didn’t have things right when we arrived. They were able to accommodate us with a different location but after 20 hours of travel
It was a disappointment.

2026-06-15 via Nuitee
P
paul couple gb
8
Nice hotel in a good location.
Pros:

The location was ideal. The room was good and the air conditioning didn’t go off which was much appreciated.

Cons:

Even though there is a mini bar, glasses are not provided in the room so we had to ask. Also our safe didn’t work and although we reported it, it wasn’t fixed the whole week we were there. Easy things for a four star hotel to put right.

2026-06-14 via Nuitee
K
Kerim couple fr
9
2026-06-14 via Nuitee
E
Eilish solo_traveller ie
9
Good hotel well positioned in Palermo
Pros:

Very comfortable hotel about 15 minutes walk to historic centre. Rooms and bathroom a good size. Beds comfortable hotel is spotlessly clean. Straight walk to main train station

Cons:

Breakfast room is very small so when busy is a bit chaotic

2026-06-14 via Nuitee
M
Michelle solo_traveller gb
10
2026-06-13 via Nuitee
J
Jonathan solo_traveller gb
8
2026-06-12 via Nuitee
P
Piccapietra solo_traveller ar
9
Pros:

Todo

Cons:

Muy chica la ducha, no se puede mover

2026-06-12 via Nuitee
S
Suzette extended_group au
7
Enjoyable stay in this hotel.
Pros:

It was a nice hotel in a good location. The breakfast was good and the lift was a great addition

Cons:

The shower was quite small

2026-06-10 via Nuitee
G
Gisela solo_traveller de
6
Pros:

Die Lage war zwar gut u verkehrsgünstig
. aber laut an der Via Roma

Cons:

Sehr beengten Frühstücksraum

2026-06-10 via Nuitee
M
MAYA solo_traveller il
9
Pros:

Great location, just a few minutes from every main attractions. nice hotel, great facility. Great value for money.

Cons:

Everything was great

2026-06-09 via Nuitee
J
Jayne couple gb
8
Good value for money. Great location. Would stay again.
Pros:

Excellent location
Very clean
Comfortable beds
Good breakfast

Cons:

A little noise from street but to be expected as in the centre but did not disturb my sleep

2026-06-08 via Nuitee
C
C solo_traveller it
10
Eccellente esperienza mto bella ambiente pulito e confortevole
Pros:

Stupendo

2026-06-08 via Nuitee
P
Patrizia couple it
7
La struttura non risponde ai requisiti di un hotel a 4 stelle
2026-06-08 via Nuitee
J
Jayantie extended_group gb
8
Adequate
Pros:

Good location, lovely breakfast and Joanna and the breakfast team were marvelous.

Cons:

Due to location it was Noisy.

2026-06-04 via Nuitee
L
Larsson solo_traveller se
8
Pros:

Närheten till allt, god frukost. Fina rum.

Cons:

Personalens attityd, jobbigt när man behövde hjälp. Trasigt värdeskåp, ingen försökte laga det. Fick be om hjälp varje gång vi behövde in och det var ej populärt.

2026-06-03 via Nuitee