Artemisia Palace Hotel

Hotels
8.4 (1986 reviews)
Via Roma 499 , Palermo , IT
+39 091 779 0874

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Good location
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate breakfast quality
Parking issues

Categories

Cleanliness
6.73
Reported issues with room cleanliness and maintenance.
Service
9.2
Staff was attentive and helpful, positive sentiments around service.
Location
9.74
Excellent location, close to major sites and public transport.
Room Quality
7.69
Some rooms are small and not well-maintained; however, comfort was noted in some reviews.
Amenities
8.72
Amenities available but some areas need improvement.
Value for Money
8.68
Good value for the price, though some improvements are necessary.
Food and Beverage
7.23
Mixed reviews on breakfast quality and choice.
Overall Experience
9.2
Overall experience varied; positive elements but significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Historic Charm and Modern Comfort
Artemisia Palace Hotel, a gem from the early 20th-century near Politeama Theatre, seamlessly blends historic charm with modern comforts. Explore Palermo's historical center just a short walk away, with the harbor within reach.

Elegant Rooms and Thoughtful Amenities
Step into elegance with modern rooms at Artemisia Palace, equipped with free Sky TV, minibar, air conditioning, and premium toiletries for a comfortable stay.

Café, Lounge, and Special Dietary Options
Indulge in the hotel's own café and lounge, offering a perfect setting to unwind. Enjoy complimentary WiFi throughout and don't miss out on special-diet and gluten-free breakfast options available upon request.

For an unforgettable stay in Palermo, book your experience at Artemisia Palace Hotel today.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.4
Based on 1986 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 9.2
D
Dietmar • couple • de
9
2026-09-19 • via Nuitee
E
Esme • couple • au
5
Average hotel
Pros:

Location was good

Cons:

Didn’t look like pictures on bookings.com
Was pretty old and tired. The shower in our room leaked and aircon was noisey.

2026-09-19 • via Nuitee
G
Guillermo Ponce • couple • ar
8
2026-09-19 • via Nuitee
T
Thomas • couple • se
8
Pros:

Bra läge
Trevlig personal
Bra frukost

2026-09-18 • via Nuitee
I
Ingrid • solo_traveller • sk
10
2026-09-16 • via Nuitee
H
Heinrich • extended_group • at
7
Pros:

Gute Lage, Frühstück war gut

2026-09-14 • via Nuitee
A
Anette • couple • de
10
2026-09-14 • via Nuitee
R
Richard • solo_traveller • gb
7
Pros:

Friendly staff

Cons:

Very noisy air conditioners

2026-09-14 • via Nuitee
J
Juliane • couple • de
7
2026-09-14 • via Nuitee
N
Neil • extended_group • gb
8
Excellent!
Pros:

The room was clean comfortable and very acceptable. The breakfast was excellent . The staff were superb, friendly, helpful.

Cons:

It is a little distance from the old centre but there are plenty of excellent restaurants near for dinner so no problem with location .

2026-09-13 • via Nuitee
P
Palazzino • extended_group • it
8
Ottimale per un breve soggiorno e per girare Palermo da un punto centrale
Pros:

La posizione

Cons:

La sala colazioni
Piccola e affollata

2026-09-12 • via Nuitee
D
domenico • solo_traveller • it
8
2026-09-12 • via Nuitee
E
eastbournediary • solo_traveller • gb
6
Good location, patchy service, disappointing room
Pros:

Good, safe location. Great buffet breakfast. Bed & pillows were comfy. Aircon worked.

Cons:

On arrival: the rather unfriendly man on reception said "you're too early to check in, come back after 3pm." We asked if we could leave our bags and rather than offer to store them somewhere out of sight, he indicated we should just leave them there by the door. We werent offered a map (had to ask for one) or given any suggestions for what to do or where we could find somewhere nearby to eat, just left on our own to wander out in the 35 degree heat.

Service generally: reception wasn't great, certainly not pro-active. A cheerful 'buongiorno' occasionally would have been nice (it was always us instigating this). In contrast, breakfast service was always cheerful and friendly. Special mention for Sambu who was always smiling and even came to help open the room safe (by banging if hard!) when it refused to open for us.

Room: we had booked what we assumed was the best room, described as a junior suite. It seemed fine at first - seating area (2 bucket chairs and a single bed) bedroom area with comfortable bed, rather small TV (no Netflix), small table with huge (redundant) lamp which half-obscured the only (small) mirror. No drawers, only two small drawers at the bottom of the wardrobe. Not enough hangers in wardrobe. There was a wrap-around balcony but no balcony furniture so to sit out there you have to drag out the very heavy armchairs. And a table if you want a drink. There were several strange/useless ornaments (big empty vases etc) that we had to move in order to put our things down (like a drink or a book). We wanted to have a glass of wine in the evening (there's no bar in the hotel but the room had a small fridge/mini bar) and had to go down to reception for a couple of glasses. They were reluctant - but we insisted, and eventually got given a couple of glass tumblers. I think they expected us to drink from the paper cups in the bathroom.

Bathroom: dark and poor lighting. Very tired decor.

2026-09-11 • via Nuitee
P
pablo • couple • uy
7
Pros:

Muy amables todos

2026-09-10 • via Nuitee
A
Anthony • couple • gb
6
Pros:

Breakfast choice was excellent and staff friendly and helpful. The shower was disappointing. It was a shower over a bath that leaked water onto the bathroom floor. We were expecting a separate shower cubicle to match the photo's when we booked.

2026-09-10 • via Nuitee
M
Mariam • extended_group • ca
10
2026-09-09 • via Nuitee
G
Gillian • solo_traveller • gb
5
Pros:

The breakfast

Cons:

Ants in the bathroom, unable to get any tv chanels and when advised took 3 days to sort out which only happened the day before we left. The dressing table laminate edging was coming away, and the cuboard door where the mini fridge located was not hanging correctly. Those items needed updating.

2026-09-07 • via Nuitee
B
Borja • couple • es
8
2026-09-07 • via Nuitee
R
rayamoshe • solo_traveller • il
8
2026-09-06 • via Nuitee
C
Cristina • family_with_children • it
9
Pros:

Hotel con personale accogliente, gentile e premuroso! Colazione molto variegata e abbondante, per tutti i gusti ed esigenze personali! Camera pulita e spaziosa. Una piccola passeggiata ha portato subito sulla via Ruggero Settimo, con numerosi negozi e il Teatro Massimo!

2026-09-05 • via Nuitee