Hotel Cusco La Paccha, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8.8 (372 reviews)
Av. El Sol 1436 , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Varied breakfast options
Cons:
Noise in rooms
Bathroom smell
Check-out time

Categories

Cleanliness
8.44
Rooms were described as clean, but some concerns were raised about the bathroom smell.
Service
9.91
Numerous positive comments about the staff, particularly praising individual employees for their exceptional service.
Location
9.45
Close to the historic center with favorable remarks about the surroundings.
Room Quality
7.9
Mixed reviews on room quality; issues were mentioned about noise and comfort.
Amenities
8.43
Amenities noted as decent but not overwhelmingly positive.
Value for Money
8.39
Value assessed based on the pros and cons presented in the reviews.
Food and Beverage
8.94
Breakfast mentioned positively, with specific praise for variety.
Overall Experience
8.91
Guests generally had a pleasant stay, with some noted issues that did not overshadow the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Modern Rooms with Buffet Breakfast
Xima Cusco Hotel, conveniently situated near Plaza de Armas and Cusco's largest craft market, offers modern rooms with LCD TVs and balcony options. Start your day with a complimentary buffet breakfast.

Inca-Inspired Spa Treatments
Indulge in unique Inca Culture spa treatments at Xima Cusco Hotel's Spa, rejuvenating your body, mind, and spirit. Experience relaxation massages and special therapies in a serene atmosphere.

Atrium Café and WiFi Access
Relax at the Atrium Café with soothing water features or stay connected with WiFi access throughout the hotel. Enjoy a tranquil ambiance and modern amenities during your stay.

Book now for an unforgettable experience at Xima Cusco Hotel!

Important information:

Breakfast is included for children using existing beds.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 9 years old stay for US$13 per person per night when using an existing bed.
    Children from 10 years old to 12 years old stay for US$35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 372 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
V
Varinia • family_with_children • co
10
Pros:

Excelente Ubicación cerca de los sitios de interés. Cerca de las estaciones de tren. Buen desayuno buffet. Personal amable.

Cons:

todo estuvo bien

2026-07-04 • via Nuitee
J
Jaime • couple • cl
6
Las imágenes no se condicen con la realidad
Pros:

La ubicación y amabilidad del personal

Cons:

Una regular higiene, mala aislación del ruido, habitación muy pequeña

2026-07-04 • via Nuitee
V
Varinia • solo_traveller • co
10
Pros:

Excelente ubicación se puede ir a pie a todos los sitios de interés del centro histórico y a las estaciones del tren

2026-07-04 • via Nuitee
C
cataño valencia • solo_traveller • co
10
Pros:

Ubicación, comodidad servicio.

2026-07-02 • via Nuitee
F
Felipe • solo_traveller • cl
7
Fortalezas y oportunidades de mejora
Pros:

Lo mejor es la ubicación a pasos de Wanchaq y relativamente cercano al casco historíco, luego la atención del personal es buena, son los dos puntos mas fuertes del Hotel, por lo que es mas bien un lugar de estadía breve, como trabajo, o de dos a 4 dias, y no más.

Cons:

La estructura del patio interno transmite los sonidos y ruidos a las piezas, por lo que resulta mas que necesario reforzar materiales isonorisantes ya que los que están no son suficientes para aislar el ruido, asimismo, una mejora en la calidad gastronómica, la que si bien es de buena calidad, requiere mejorar su calidad a corde al estandar publicitario de infraestructura y atención del Hotel.

2026-07-01 • via Nuitee
C
Carl • extended_group • gb
10
Brilliant, ideal for Cusco
Pros:

Our stay at La Pachia, affiliated with Meliá Hotels International, was excellent and played a big part in making our time in Cusco so enjoyable.

The hotel is very well located — close enough to the centre to easily access all the main sights, restaurants and activity in Cusco, while still feeling comfortable and relaxed as a base after busy days exploring.

The rooms were spacious, comfortable and well appointed, giving us plenty of room to settle in properly during our stay. Small touches made a real difference too, including the welcome cake waiting in the room on arrival, which was a lovely and thoughtful gesture.

A special mention must go to Gabriella on reception, who was absolutely brilliant throughout our stay. She was warm, welcoming and incredibly helpful, and really embodied the hospitality of the hotel.

We were fortunate to be staying during Inti Raymi, the Festival of the Sun, one of Cusco’s most important cultural celebrations. What made this especially memorable was that Gabriella herself was involved as one of the dancers. She and her fellow performers put on a traditional dance performance in the hotel for guests, which was absolutely fantastic and gave us a wonderful cultural experience beyond the usual tourist activities.

The hotel was also incredibly accommodating when our daughter joined us at the last minute. Fitting in an additional guest with minimal notice could easily have been difficult, but the team handled it with kindness and flexibility, for which we were very grateful.

The food was excellent throughout our stay. Breakfast offered plenty of choice and set us up well for busy days, while the restaurant menu was consistently very good.

Another particularly thoughtful touch was the complimentary coca and muña tea, available to help guests acclimatise to Cusco’s altitude. This was both practical and much appreciated, especially in the first couple of days.

Cons:

Nothing

2026-06-28 • via Nuitee
C
Carl • couple • gb
10
Warm hospitality, excellent location and a memorable cultural experience
Pros:

Our stay at La Pachia, affiliated with Meliá Hotels International, was excellent and played a big part in making our time in Cusco so enjoyable.

The hotel is very well located — close enough to the centre to easily access all the main sights, restaurants and activity in Cusco, while still feeling comfortable and relaxed as a base after busy days exploring.

The rooms were spacious, comfortable and well appointed, giving us plenty of room to settle in properly during our stay. Small touches made a real difference too, including the welcome cake waiting in the room on arrival, which was a lovely and thoughtful gesture.

A special mention must go to Gabriella on reception, who was absolutely brilliant throughout our stay. She was warm, welcoming and incredibly helpful, and really embodied the hospitality of the hotel.

We were fortunate to be staying during Inti Raymi, the Festival of the Sun, one of Cusco’s most important cultural celebrations. What made this especially memorable was that Gabriella herself was involved as one of the dancers. She and her fellow performers put on a traditional dance performance in the hotel for guests, which was absolutely fantastic and gave us a wonderful cultural experience beyond the usual tourist activities.

The hotel was also incredibly accommodating when our daughter joined us at the last minute. Fitting in an additional guest with minimal notice could easily have been difficult, but the team handled it with kindness and flexibility, for which we were very grateful.

The food was excellent throughout our stay. Breakfast offered plenty of choice and set us up well for busy days, while the restaurant menu was consistently very good.

Another particularly thoughtful touch was the complimentary coca and muña tea, available to help guests acclimatise to Cusco’s altitude. This was both practical and much appreciated, especially in the first couple of days.

Cons:

Nothing

2026-06-28 • via Nuitee
C
cintia • solo_traveller • ar
10
Excelente relacion calidad precio.
Pros:

Las personas son muy serviciales.

Cons:

Nada.

2026-06-27 • via Nuitee
K
Karam • couple • us
10
2026-06-23 • via Nuitee
E
eduardo • couple • uy
9
Buen hotel, si no te toca esa área frente a ese patio.
Pros:

La amabilidad del personal, tiene un buen restaurante, en el caso de uno quiera comer en el hotel.

Cons:

Nos tocó una habitación en el primer piso que da a un gran patio, donde se encuentra el desayunador y el restaurante del hotel.
Se sentía bastante ruido desde las 6 am, dado que se desayuna muy temprano porque las excursiones salen a esa hora.

2026-06-18 • via Nuitee
M
maria del mar • couple • es
8
2026-06-12 • via Nuitee
J
jayme • couple • br
9
muito interessante
Pros:

bom espaço dos aptos

Cons:

horário de checkout às 10 hs é complicado

2026-06-11 • via Nuitee
J
jayme • couple • br
5
hotel 4 estrelas muito ruim devendo considerar 3 estrelas e sem a marca melia
Pros:

nada

Cons:

toalha de banho pequena travesseiro fino típico de hotel 3 estrelas chuveiro com água espalhando para todos os lados cortina break light q não fechava direito tendo q usar mala para fechar colchão de bastante uso. não deveria ter classificação 4 estrelas é lamentável Melia deixar usar a sua marca

2026-06-11 • via Nuitee
R
Roco • couple • ar
10
2026-06-07 • via Nuitee
U
Uwe • couple • de
8
Cons:

Frühstück entsprach nicht den Erwartungen, unserer Zimmerfenster ging in den Innenraum (keine frische Luft, laut wenn das Fenster nicht geschlossen war.

2026-06-02 • via Nuitee
F
Francisco • solo_traveller • br
9
Pros:

Quarto bem amplo, cama confortável, limpo. Bom café da manhã.

2026-05-23 • via Nuitee
M
Marcio • solo_traveller • br
7
2026-05-22 • via Nuitee
M
Marcio • solo_traveller • br
7
Dias muito agradáveis.
Pros:

Funcionários excelentes. Comodidades como sobremesas diárias e armazenamento da bagagem.

Cons:

Quarto precisa de modernizada.

2026-05-22 • via Nuitee
S
Sharon • couple • pe
10
2026-05-19 • via Nuitee
R
ruben • solo_traveller • pe
10
2026-05-15 • via Nuitee