Hotel & Suites Monte-Cristo

Hotels
7.6 (2893 reviews)
6030 Boulevard Wilfrid Hamel , Quebec City , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Convenient location
Cons:
Cleanliness issues
Lack of breakfast
High deposit requirement

Categories

Cleanliness
6.56
Multiple cleanliness issues mentioned, such as hair in the bathroom and a dirty heater.
Service
8.53
Staff were frequently described as nice and helpful, though some service issues arose.
Location
8.57
Positive mentions about the location being convenient and near shops.
Room Quality
8.02
The room quality received mixed reviews but generally noted for being spacious.
Amenities
7.55
Some amenities were functional, but the lack of certain features like towels hooks was a noted downside.
Value for Money
7.01
$150 per night considered high given the cleanliness issues.
Food and Beverage
6.56
No breakfast available which was mentioned as a disappointment.
Overall Experience
8.03
Overall, guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:42

Property Description

Luxurious Accommodations

Hotel & Suites Monte-Cristo in Ancienne-Lorette, just 15 minutes from Quebec City, offers a comfortable stay with modern amenities. The rooms feature flat-screen TVs, sports channels, and spacious work areas, ensuring a relaxing experience for guests. Additionally, each room is equipped with a refrigerator and microwave for added convenience.

Convenient Location

Located only 10 minutes from Les Galeries de la Capitale Shopping Centre, Hotel & Suites Monte-Cristo is the perfect base for shopping enthusiasts. Guests can also easily access the Jean Lesage Quebec International Airport, just a 5-minute drive away, making travel hassle-free.

Relaxing Outdoor Pool

Guests can unwind and enjoy the seasonal outdoor pool at Hotel & Suites Monte-Cristo. Whether it's a refreshing swim or simply lounging by the poolside, this feature adds a touch of relaxation to your stay.

For a delightful stay near Quebec City, book your room at Hotel & Suites Monte-Cristo now.

Important information:

Guests must be at least 18 years of age to book and stay at this property.

Please note, there is a mandatory fee of CAD 2.99 fee for long-distance calls and WiFi access, even if guests don't use these services.

Please note that payment will be processed upon check-in, not check-out.

Please note that Visa debit cards are not accepted as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.6
Based on 2893 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 8.03
N
Ndiaya • couple • ca
9
Bien passer juste à réparer la 2e lumière du haut
Pros:

Oui

Cons:

Oui

2026-06-27 • via Nuitee
V
Vasylyna • couple • ca
4
Pros:

The room had a nice, big, comfortable bed.

Cons:

The room had a strong smell of cigarette smoke, which made our stay very uncomfortable.

2026-06-27 • via Nuitee
L
Laurent • couple • ca
6
Pros:

L’emplacement

Cons:

Le préposé très ordinaire

2026-06-26 • via Nuitee
L
Laurent • couple • ca
6
2026-06-26 • via Nuitee
A
Ali • solo_traveller • ca
1
Cons:

Le lit et les oreillers ne sont pas comfortable, le lit donne du bruit chaque movement
Je me sentais qu'il ya de poussière dans le lit lorsque je bouge sur le matelas, puis ça me tousse

2026-06-26 • via Nuitee
Y
Yves • solo_traveller • ca
6
2026-06-25 • via Nuitee
L
Laurent • couple • ca
1
Pros:

J'ai RIEN aimé à cet motel là façade sale et mal commode cour arrière sale, gazon mal entretenir?

Cons:

Premièrement)La chambre que j'avais choisir, c'était pas ça qu'on m'avais donné bien que le gentil homme dénommé Hugo avait tout essayer pour me donné la chambre 208 à l'etage c'était plus ou moins, mais j'avais refusé cause il y avait des travaux sur cette étage il m'avait promis le lendemain qu'on allait me changer la chambre je me suis obligé de quitter la chambre 108 c'était juste en arrière le gazon n'était même pas fait, sale ,lit n'est pas confortable à chaque fois que je tourne ça fait du bruit, la toilette flochait pas bien, le Robinet de l'eau chaúde fonctionne au lieux de passer 2 jours je passe juste seulement une soirée c'était un pire motel je ne recommande à personne pour aller voilà?

2026-06-24 • via Nuitee
R
Rachelle • solo_traveller • ca
8
2026-06-24 • via Nuitee
M
Maria • couple • it
7
2026-06-23 • via Nuitee
K
Kuekem tanda • solo_traveller • ca
9
2026-06-23 • via Nuitee
D
David • couple • ca
3
Je ne recommande pas
Pros:

Prix abordable

Cons:

Etat général des lieux avec un grand manque d’entretien (douche disfonctionnel, bouton manquant sur l’air climatisé, tache sur les meubles et serviettes, micro onde qui ne tourne pas)

2026-06-22 • via Nuitee
J
Jean marc • couple • fr
8
2026-06-22 • via Nuitee
J
Johanne • couple • ca
8
Très satisfaite ,
Cons:

Juste l’air climatiser ne devrait pas être diriger vers la têt de lit , c’est bruyant mais elle fonctionne bien,

2026-06-22 • via Nuitee
J
Jean Pierre • solo_traveller • ca
8
Pros:

C'était bien et propre bon prix rien à dire de plus merci beaucoup.

2026-06-22 • via Nuitee
Q
Quen • couple • ca
7
Bienaimé.
Pros:

Les chambre rénovées sont bien.

Cons:

Actuellement c'est encombré car rénovation, mais ils ne font pas de bruit avant midi.

2026-06-21 • via Nuitee
N
Nancy • solo_traveller • ca
9
2026-06-21 • via Nuitee
H
Hortensia • solo_traveller • ca
7
Bien
Pros:

L’emplacement, et la propreté

Cons:

Le robinet de la salle de bain qui était défectueux

2026-06-21 • via Nuitee
L
Luc • solo_traveller • ca
8
Bon rapport qualité / prix
2026-06-19 • via Nuitee
B
Balthazar • couple • ca
2
disappointing as disappointing can get
Pros:

just the receptionist. Onorio was kind and professional.

Cons:

basically everything. the room was a catfish. different than the photos, dated and in poor shape. smelled like cigarettes, i had to buy spray it was unbearable.

2026-06-19 • via Nuitee
K
Ky Anh • solo_traveller • ca
7
Pros:

Staff are friendly

Cons:

The toilet is not good at all. The cover was broken before we stayed and was not fixed

2026-06-18 • via Nuitee