ANSA Hotel Kuala Lumpur

Hotels
•
Berjaya Hotels & Resorts
7.8 (1250 reviews)
101 Jalan Bukit Bintang , Kuala Lumpur , my
+60 3-2146 5000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Clean and cozy rooms
Friendly staff
Cons:
Issues with room amenities
Noise from outside

Categories

Cleanliness
7.3
Many reviews praised the cleanliness, but there were concerns about noise and some rooms not having good views.
Service
8.8
Staff received positive remarks for being friendly and helpful, although some issues were noted.
Location
9.3
The location was frequently highlighted as excellent and convenient.
Room Quality
7.8
Rooms were described as clean and comfortable, though some found them small.
Amenities
6.8
Some amenities were lacking, such as minibars or fridges in the rooms.
Value for Money
7.8
Location and amenities justify the pricing, but value perception varies.
Food and Beverage
6.3
No breakfast provided; some guests expected better options.
Overall Experience
8.3
Guests generally enjoyed their stay with several positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Convenient Location
Enjoy the prime location between Lot 10 and Fahrenheit 88. Minutes away from Bukit Bintang Monorail Station for ease of transport.

Modern Design
Experience stylish rooms with unique layouts and frosted glass-door bathrooms. Relax in comfort with air-conditioning and flat-screen TVs.

Dining Options
Indulge in nearby street food at Jalan Alor or choose from the variety of eateries adjacent to the hotel.

To experience the perfect blend of comfort and convenience, book your stay at Ansa Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.8
Based on 1250 reviews
Cleanliness: 7.3
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 8.3
P
Pg Sanusi • couple • bn
8
Very plesent stay. Highly recommended
Pros:

Clean

Cons:

None

2026-08-08 • via Nuitee
A
Arishi • family_with_children • sa
6
Pros:

قربه من شارع العرب

Cons:

لن اكرر التجربة ليس بمستوى اربع نجوم

2026-08-08 • via Nuitee
H
Hussain • solo_traveller • lk
10
2026-08-07 • via Nuitee
M
Marlina • solo_traveller • bn
8
2026-08-06 • via Nuitee
J
Jun • couple • ki
4
Pros:

it’s okay

Cons:

I stayed at ANSA Hotel and, overall, my stay was fine until the checkout process.

I checked out early in the morning and informed the hotel management by email in advance. I left the room key inside the room as instructed, sent them a photo as proof, and clearly mentioned that I would return in the evening to collect my security deposit.

When I returned later that day, the front desk staff, particularly one Indian staff member, behaved very unprofessionally. They told me they could not find the room key and said they would deduct my deposit. This was very disappointing because I had already informed the hotel by email and provided photo evidence showing where I left the key.

The way the situation was handled made me feel as though they were simply looking for a reason to keep my deposit. I was so frustrated that I told them, “It’s okay, you keep it.”

Good customer service means listening to guests, checking the information properly, and treating people with respect. Unfortunately, the staff’s attitude was rude and dismissive, which left me with a very negative impression despite the rest of my stay.

I hope the hotel improves its communication between departments and provides better customer service training to its front desk staff.

2026-08-05 • via Nuitee
A
Ayuningtyas • couple • id
9
Great time and will come back and stay here
Pros:

Definitely the location was super! The rooms are spacious and clean

Cons:

Maybe the elevator and the lobby, would be better if renovate a bit to be more modern

2026-08-04 • via Nuitee
R
ROHAYU • couple • my
10
value for money
Pros:

cleanliness

Cons:

parking

2026-08-02 • via Nuitee
A
Anwar • solo_traveller • om
1
They are rude and not having the sense of hospitality at all
Pros:

Location

Cons:

Staff and service super bad

2026-08-02 • via Nuitee
A
Ali • couple • iq
6
hotel was good overall.
Cons:

The sound insulation in the room was not very good, and the street noise was quite noticeable, especially at night. There were also some bugs/insects in the room.

2026-08-02 • via Nuitee
Y
YUWA • couple • jp
10
2026-07-24 • via Nuitee
C
Chan • extended_group • my
7
Pros:

Best locatiom

2026-07-23 • via Nuitee
P
Pg Hj Roni Ismadani • family_with_children • bn
8
2026-07-23 • via Nuitee
A
Abdulaziz • couple • ae
10
Nice hotel
Pros:

Clean and location

2026-07-23 • via Nuitee
C
Chun Man • solo_traveller • hk
1
2026-07-21 • via Nuitee
N
nurulhuda • couple • my
10
2026-07-19 • via Nuitee
G
Gabriela • family_with_children • pl
8
Czysto,schludnie,miły personel
Pros:

W samym centrum

Cons:

Przeogromny hałas nawet w nocy jeżdżących motorów i skuterów,do tego nie polecam być na ostatnim piekarze gdyż słychać w pokoju chodzące wentylatory i klimatyzację które za zapewne zamontowane na dachu

2026-07-19 • via Nuitee
N
Nur Amirah • family_with_children • bn
10
Perfect. Recommended.
Pros:

Great location. Perfect Hotel. And Excellent service from the bellman/ housekeeping & Hotel staffs. All are very welcoming and easy to communicate with.

Room is very spacious. Bed is also HUGE if you request for it. Can sleep for 3 pax.

Cons:

Maybe can improve more on the lighting? And also can suggest for a more private toilet area...

2026-07-17 • via Nuitee
A
Abdulaziz • couple • ae
10
2026-07-17 • via Nuitee
5
598shafiqr • Couples
10
Location
Pros:

The location is really nice and the room was super big and clean love it!!

2026-07-16 • via Tripadvisor
N
Navigator04022153033 • Family
10
Good
Pros:

I am satisfied with the service

2026-07-16 • via Tripadvisor