Hotel Indigo Shanghai On The Bund by IHG

Hotels
•
Hotel Indigo
8.5 (1250 reviews)
585 Zhong Shan Dong Er Road , Shanghai , CN
+86 21 3302 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location by the Bund / river and skyline views
Rooftop bar with panoramic views
Attentive and helpful staff (breakfast/buffet team often praised)
Spacious, well-decorated rooms with river views
Good breakfast service and pleasant breakfast area
Cons:
Limited breakfast variety and rotation
On-site restaurants expensive and sometimes poor quality
Some maintenance and ageing issues in rooms (missing covers, wear)
Occasional staff rudeness or language barriers at reception
Isolated reports of a room smell

Categories

Cleanliness
8.6
Generally clean and well-maintained rooms (explicit positive mentions of room cleanliness). A few guests reported an occasional smell in a room.
Service
8.8
Staff frequently described as attentive and helpful (special praise for breakfast/buffet team and attentive service); isolated reports of staff speaking rudely and some reception staff lacking English.
Location
9.3
Excellent location by the Bund/waterfront with easy access to the city center and tourist areas; many guests highlighted the riverside/skyline views and convenience.
Room Quality
8.1
Rooms are spacious, modern and offer strong river/Bund views (bathtub with view noted); some guests reported signs of wear and minor maintenance issues (missing outlet cover, ageing fixtures).
Amenities
9
Standout amenities including a highly praised rooftop bar with panoramic views and thoughtful perks (e.g., allowed shower after checkout); overall strong on facilities.
Value for Money
8
Generally perceived as good value (one reviewer explicitly called it great value), though expensive/underwhelming on-site restaurants and some aging aspects temper the rating.
Food and Beverage
7.4
Mixed feedback: buffet staff and breakfast service are praised, but breakfast variety and rotation are criticized; on-site restaurants described by some as pricey and mediocre; rooftop bar highly rated.
Overall Experience
8.8
Many guests described an exceptional overall stay (some called it one of their best hotel experiences) citing location, staff and views; minor negatives (ageing property, breakfast variety, occasional staff/language issues) slightly reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Spectacular Views of Pudong
Located along the Huangpu River, Hotel Indigo Shanghai On The Bund offers breathtaking views of Pudong, providing a picturesque backdrop for your stay.

Modern Amenities and Services
From welcome drinks upon arrival to free Wi-Fi, this hotel ensures a seamless and comfortable experience for guests. The modern air-conditioned rooms feature a 42-inch flat-screen TV, iPod dock, and luxurious en suite bathrooms, blending contemporary decor with traditional Chinese furnishings.

Dining and Leisure Options
Indulge in Western cuisine and a premium wine list at Char Bar & Grill, overlooking the river. Start your day with a delicious buffet breakfast. Guests can also unwind at the indoor pool, fitness centre, or the hotel's library, offering a perfect balance of relaxation and recreation.

Book your stay at Hotel Indigo Shanghai On The Bund for an unforgettable experience.

Important information:

Due to Shanghai Tobacco Control Regulations, effective 1 Mar 2017, smoking is strictly prohibited in all public areas and guest rooms. The property does not provide smoking rooms.

Please note that breakfast is free of charge for a child aged 0-6 and half price for a child aged 7-12.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.5
Based on 1250 reviews
Cleanliness: 8.6
Service: 8.8
Location: 9.3
Room Quality: 8.1
Amenities: 9
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 8.8
P
Pedro González 🇨🇱 • solo_traveller • cl
8
Pros:

La Ubicación muy buena

Cons:

restaurantes caros y malos

2026-10-31 • via Nuitee
W
wu • family_with_children • tw
8
2026-10-28 • via Nuitee
I
Ismael • solo_traveller • es
9
A place to stay forever—the best hotel in Shanghai.
Pros:

I stayed here for the entire past week, and it was exceptional in every respect. The best part was the staff, who were always attentive to me throughout my stay—from the moment I arrived on the first day until the very last. A special mention goes to the entire buffet team, who were always so helpful during breakfast.

The hotel itself is truly exceptional—words can hardly do it justice. It offers a level of luxury that feels even better than being at home; it’s comfortable, located in the heart of the city, and close to everything—yet it remains very quiet at night. I had a very modern, spacious room with views of the river and the Shanghai towers. The location is excellent, making it quick and easy to reach the city center and tourist areas via Didi. It’s also right next to the waterfront promenade.

The highlight of all was the view from the rooftop bar on the 30th floor, which offered a panoramic look at all of Shanghai and its stunning nighttime illuminations.

A particularly thoughtful touch was that they allowed me to shower at the hotel before heading to the airport in the evening—even though I had already checked out that morning. It meant I could return home feeling refreshed after spending the morning exploring the streets of Shanghai.

Without a doubt, this is one of the best hotels I have ever stayed in. I truly can’t wait to come back to Shanghai and stay at Hotel Indigo Shanghai! :)

2026-10-28 • via Nuitee
E
Eileen • solo_traveller • us
10
2026-10-27 • via Nuitee
D
Dyala • couple • il
8
Pros:

מיקום
נקיון החדרים

Cons:

היה משהו מהצוות מדבר בצורה לא יפה

2026-10-27 • via Nuitee
S
Stefanie • couple • de
10
Pros:

Wenn man zur Flussseite wohnt, ist der Blick einfach unglaublich!
Die Rooftopbar ist grandios.
Badewanne mit Aussicht !!!!

2026-10-26 • via Nuitee
Z
Zbigniew • family_with_children • pl
10
2026-10-26 • via Nuitee
A
Andrea TINA • family_with_children • it
10
2026-10-24 • via Nuitee
S
Sabine • couple • de
8
Aufgrund der Lage vom Hotel würden wir es wieder buchen.
Pros:

Die Lage vom Hotel ist sehr gut, man kann zu Fuß schon eigene Sehenswürdigkeiten erkunden. Wir hatten einen sehr schönen Blick auf die Skyline von Shanghai.

Cons:

Das Hotel ist leider etwas abgewohnt. Im Badezimmer fehlte ein Abdeckung für die Steckdose und die Rückwand der Garderobe war auch nicht mehr komplett.

2026-10-24 • via Nuitee
D
Dave • family_with_children • gb
7
2026-10-18 • via Nuitee
J
Jeanne • solo_traveller • fr
10
2026-10-17 • via Nuitee
A
ALEXANDER • family_with_children • ae
8
Very good but dont expect much
Pros:

Location, view from the roof top bar, quietness

Cons:

Breakfast varieties, smell in the room(like in the library, sorted by open window)

2026-10-16 • via Nuitee
M
Martina • couple • cz
10
2026-10-13 • via Nuitee
N
Naresh • couple • us
9
Nice Room - OK Breakfast
Pros:

I booked the Standard King Room with River View. The room was very spacious and nicely decorated. The best part of the room was the Bund and river view. It was great looking out the window when you wake up and also at night before going to bed. The breakfast area was very nice and spacious. The staff was friendly and attentive.

Cons:

he breakfast selection was meh... and they did not really rotate the selection. Other than 1 or 2 items, the selection was the same. They did have a couple of items that you could order a la carte.

2026-10-11 • via Nuitee
R
Roman • couple • cy
10
Great location and quality
Pros:

Location, food and staff

Cons:

Nothing, everything was perfect

2026-10-10 • via Nuitee
H
Helge • extended_group • no
8
Flott hotell med grei beliggenhet.
Pros:

God beliggenhet ved The Bund. God frokost og grei takterrasse.

Cons:

Bedre lys i heisene.

2026-10-08 • via Nuitee
A
Ana Luiza • couple • br
9
Pros:

Quarto muito charmoso; cama deliciosa ; vista espetacular na categoria do nosso
Quarto

Cons:

Sendo um hotel 5 estrelas em
Plena Shangai , entendo ser obrigatório que as pessoas que trabalham na recepção falem inglês, o que não aconteceu.

2026-10-08 • via Nuitee
I
Inmaculada • couple • es
10
Un paseo por Shanghái
Pros:

La ubicación es perfecta, el cuidado de las habitaciones, el desayuno, la decoración

Cons:

Nada desfavorable

2026-09-19 • via Nuitee
Y
Yitzick • extended_group • il
8
2026-09-19 • via Nuitee
F
FAYYAZ • couple • ie
10
Nice experience
Pros:

Lovely hotel and excellent staff

Cons:

Nil

2026-09-19 • via Nuitee