Willowdale Hotel Toronto North York

Hotels
8 (337 reviews)
170 Willowdale Avenue , Toronto , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Thin walls
Odor issues
Outdated amenities

Categories

Cleanliness
7
Mixed sentiments noted; cleanliness praised but some issues with odor and maintenance.
Service
9
Consistently highlighted as friendly, accommodating, and efficient by multiple reviews.
Location
9
Described positively with mentions of being well-located in a quiet neighborhood.
Room Quality
7.5
Rooms were described as clean with some issues regarding size and noise.
Amenities
7.5
Mention of missing amenities like a microwave and poor cable service; needs updates.
Value for Money
8
Some perceived high rates in relation to facilities, yet value mentioned in context.
Food and Beverage
8
General mention of coffee provided; no major complaints or highlights.
Overall Experience
8
Most guests enjoyed their stay despite some issues, overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:10

Property Description

Convenient Location
The Willowdale Hotel Toronto North York is ideally situated just 1.4 km from Sheppard-Yonge Subway Station, making it a perfect choice for travelers looking for easy access to transportation options.

Comfortable Suites
Each suite at The Willowdale Hotel Toronto North York is thoughtfully equipped with a microwave, fridge, flat-screen cable TV with DVD player, and a coffee machine. The inclusion of a desk, seating area, and en suite bathroom with a hairdryer ensures a comfortable stay for guests.

Additional Amenities
Guests can enjoy complimentary WiFi, local calling, and parking during their stay. The hotel also offers convenient facilities such as luggage storage and laundry services.

Book your stay at The Willowdale Hotel Toronto North York now and experience convenience and comfort in Toronto.

Important information:

Please note, a pre-authorization of CAD 250 will be applied to your credit card 48 hours prior to arrival. This amount is released after check-out, subject to a damage inspection of the accommodations.

Parking is limited and subject of availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 337 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
C
Cohn family_with_children au
7
The location was ideal for our one night stay.
Pros:

No restaurant facilities, though located a very short walk to Tim Hortons and major shops at Yonge and Sheppard. The front desk attendant, Raoul was very friendly and accommodating. The 2 bottles of water included were appreciated. On-site, easy parking was a great bonus. The room and facilities were clean.

Cons:

The small kitchen was a nice option. There was no long life/fresh milk options provided. The coffee selection was not drinkable. The pull-out sofa bed was terribly uncomfortable.

2026-07-23 via Nuitee
W
Webber couple ca
9
2026-07-23 via Nuitee
C
Carolyn solo_traveller ca
9
Cons:

I would have appreciated a thinner pillow. All pillows in the unit were extremely thick and uncomfortable to sleep on.

2026-07-22 via Nuitee
H
Hiltrudes family_with_children ca
10
It was great and comfortable thank you
Pros:

Clean and the staffs are helpful

Cons:

Clean

2026-07-21 via Nuitee
J
Jean-Francois extended_group ca
6
2026-07-20 via Nuitee
M
Miguel A. family_with_children us
4
Old and inconvenient property that has received some superficial care. Misleading pictures online make the place disappo
Pros:

Unfortunately, there is not much I liked about the property. They did a good job with the pictures, as the bright, modern place you see in those does not correspond with the actual vibe of the place: sad, gloomy and old.

Room was kept every day, with towels changed and beds made. AC worked well.

Cons:

Some of the disappointing things of our stay are due to me not doing my research better. For example , the place offers no breakfast and it is far away from the subway (15 mins walk is easier said than done depending on weather); and then the subway is like a 30mins ride from downtown.

Parking is free but it consists only of a few spots next to the side of the building, it is not a proper parking.

The property has no elevator, and they didn’t offer help carrying our luggage up, so be ready to haul your luggage up and down the stairs on your own.

Our room was a junior suite but very small for that denomination. It was booked for 3 people: our son was going to use the sofa bed.
Once the sofa bed was opened, you had to jump over it to get to the bathroom and other side of the room.

The sofa bed per se was a laughable piece of crappy furniture, obsolete and uncomfortable, I was so sad my son had to sleep in there. You could feel the springs against your body when lying in there. Not dignified at all.
When we got there tired and hoping for a nap, the sofa was not even ready, we had to ask for it. They said they made it “upon request” but they knew they were receiving 3 guests? Unprofessional and weird.

The room was not prepared for 3 guests, it had 2 of everything, including towels. We requested more towels and toiletries, that are provided in those tiny sample bottles that we had to request almost one by one.

Outdated bathroom is an understatement. Old toilet, small and low-seating, old shower and bathroom ceiling with stains and in need of repair. Kitchenette was very old and outdated too, with ancient appliances. The vibe of the room was gloomy and depressing, small and badly lit. The main door has gaps that let the light from the hallway in at night.

The bed was ok, comfortable enough but nothing extra.

2026-07-11 via Nuitee
지은 solo_traveller kr
7
Pros:

주차무료

Cons:

뷰없음 인덕션없음 주차장 작음

2026-07-11 via Nuitee
J
Janet family_with_children us
8
2026-07-07 via Nuitee
N
Natalie couple za
1
We checked out early and moved to another hotel at an extra expense.
Pros:

Decent location

Cons:

Beds were not made up when requested.
Sofa bed was incredibly uncomfortable
House keeping left trash in the bathroom sink.
The toilet in the room did not work

2026-06-23 via Nuitee
C
Colleen couple us
10
The staff was attentive and helpful. The room was clean and comfortable. The air conditioning was cool and the water was
Pros:

Within a short driving distance to downtown but in a quiet neighborhood.

2026-06-23 via Nuitee
K
Kevin extended_group ca
10
Great stay, staff was very friendly!
Pros:

Great location, staff very accommodating!

2026-06-23 via Nuitee
A
Arsbi solo_traveller ca
10
2026-06-22 via Nuitee
I
Isabella couple ca
7
2026-06-18 via Nuitee
M
MINGMING family_with_children sg
10
2026-06-15 via Nuitee
N
Nicole solo_traveller ca
8
2026-06-08 via Nuitee
B
Brigitte extended_group ca
10
2026-06-07 via Nuitee
V
Véronique extended_group ca
9
Pros:

Les membres du personnel sont vraiment gentils et aidants

2026-06-05 via Nuitee
J
Jennifer extended_group ca
8
Great hotel, great staff need to rethink the useability of the larger rooms
Pros:

The staff were great. The rooms are big location is good. Free parking.

Cons:

We had a room that could accommodate six people, and there was one small mirror only in the bathroom. So that many people getting ready to go out was really inconvenient to only have one mirror.

2026-06-02 via Nuitee
D
Dennis couple ca
10
2026-06-01 via Nuitee
N
Natasha couple ca
10
2026-05-29 via Nuitee