Hotel Patagonico

Hotels
8.4 (1731 reviews)
Klenner 349 , Puerto Varas , cl

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast quality
Cons:
Cleanliness issues
Dated room quality
Limited amenities

Categories

Cleanliness
7.86
Reviews indicate issues with cleanliness in rooms and bathrooms.
Service
9.03
Service quality was noted as friendly but lacking in certain situations.
Location
9.37
Repeatedly praised for its great location and views.
Room Quality
8.12
Rooms were noted as dated with some maintenance issues.
Amenities
7.85
Limited amenities and the need for modernization affecting the experience.
Value for Money
8.31
Pricing is seen as misaligned with quality, suggesting mixed value.
Food and Beverage
8.36
Breakfast has been highlighted as basic and lacking variety.
Overall Experience
8.33
Overall reviews suggest a mix of satisfaction and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:29

Property Description

Spectacular Views and Relaxing Amenities

Located at Llanquihue Lake with stunning views of the Osorno Volcano, Enjoy Puerto Varas Hotel offers a serene escape. The modern rooms feature handmade decor and either lake or city views, all equipped with free Wi-Fi and satellite TV. Indulge in 24/7 room service and unwind at Spa Kalül with its fitness center and massage services.

Delicious Dining and Wine Selection

Savor authentic Chilean cuisine and a wide selection of Chilean wines at the lakefront restaurant. Enjoy your meal on the terrace or by the fireplace, creating a cozy and memorable dining experience.

Convenient Location and Historic Charm

Just a 3-minute drive from the historical Church del Sagrado Corazón, the hotel combines convenience with local charm, making it an ideal choice for your stay in Puerto Varas.

Book now for an unforgettable experience at Enjoy Puerto Varas Hotel!

Important information:

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, May 22, 2026 until Tue, Dec 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1731 reviews
Cleanliness: 7.86
Service: 9.03
Location: 9.37
Room Quality: 8.12
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
G
Graciela • family_with_children • ar
10
2026-05-30 • via Nuitee
I
Isabel • solo_traveller • cl
10
2026-05-28 • via Nuitee
C
Cintia • couple • ar
10
Excelente estadía! Un lujo la atención y las instalación. Sin duda para volver
Pros:

Hermosísimo todo! Dese el interior hasta el exterior! Piscina climatizada, estacionamiento privado. Un lujo!
La verdad disfrutamos al máximo nuestra estadía. Nos hubiese gustado poder quedarnos más q 1 noche. Sin duda volveremos!!
La atención del personal un 100! Todos! Muy amables y simpáticos.
Cenamos ahí mismo; y la comida fue exquisita!

Cons:

Estuvo todo perfecto!!

2026-05-28 • via Nuitee
J
javier • solo_traveller • cl
10
Pros:

Instalaciones, excepcional

2026-05-28 • via Nuitee
M
Marisela • solo_traveller • fr
4
Pros:

El desyuno y limpieza

Cons:

El agua fría al ducharse .respuesta del personal era normal porque tenían un problema

2026-05-27 • via Nuitee
R
Rojas Briones • family_with_children • cl
10
Muy cómodo y cerca de la costanera
Pros:

Habitaciones muy cómodas

Cons:

Demoras en vasos en desayuno y estaba muy lleno

2026-05-27 • via Nuitee
M
Matias • solo_traveller • cl
8
Cons:

El agua de la ducha del SpA estaba tibia casi fria.

2026-05-25 • via Nuitee
M
mauricemore • family_with_children • cl
8
Pros:

Las instalaciones, el lugar, el jacuzzi

Cons:

Que me asignarán una habitación distinta a la que reserve y que luego nos cambiaran al darse cuenta en el hotel. En recepción nos indicaron que habia un par de pisco souer de cortesía y que luego en la noche la misma persona nos dijera que habia oído mal siendo que no era asi y que por último reconociera que habia sido un error involuntario. El desayuno estaba regular comparado a nuestra estancia anteriormente

2026-05-25 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
Construccion falto de mantencion
Pros:

El bar

Cons:

Un poco deteriorado, falta de mantencion

2026-05-25 • via Nuitee
C
Catalina • family_with_children • cl
10
2026-05-25 • via Nuitee
D
Diego • solo_traveller • ar
9
2026-05-25 • via Nuitee
M
Martin • couple • ie
10
Pros:

Todo excelente

2026-05-25 • via Nuitee
V
VICTOR • family_with_children • cl
9
grata estadia
Pros:

muy rica la comida del restaurante

Cons:

solo como sugerencia, implementar gomas antideslizantes en las tinas

2026-05-25 • via Nuitee
J
Jose Ivan • solo_traveller • cl
10
Excelente estancia en el sur del país.
Pros:

Todo excelente. 10/10

2026-05-24 • via Nuitee
C
Consuelo • couple • cl
8
2026-05-23 • via Nuitee
S
stephen • couple • cl
10
2026-05-23 • via Nuitee
J
Juan Carlos • solo_traveller • cl
10
Pros:

Han recuperado un gran hotel

2026-05-21 • via Nuitee
N
Natalia • solo_traveller • cl
8
Piscina limitada para niños
Pros:

La atención del personal.

Cons:

El horario de piscina de los niños. Si bien en la página web lo dice, al reservar por Booking en ninguna parte informan de este horario. De todas formas, dejaron que mi hijo pudiera usarla por más tiempo, pero creo que es muy limitado.

2026-05-21 • via Nuitee
J
Josefina Mackenna • extended_group • cl
10
Todo perfecto, la pieza increible y el personal siempre disponible para ayudar!
Pros:

Fue un viaje corto, por lo que no utilicé el gimnasio ni el restaurante en esta ocasión. El desayuno muy rico, con cosas dulces deliciosas, el pan buenísimo y el servicio muy amigable.

Cons:

Los huevos los podrían reponer más rápido o llevar pailas a la mesa si hay menos gente,

2026-05-18 • via Nuitee
E
elisa • family_with_children • cl
9
Excelente ubicación, piezas amplias, muy limpias. El personal muy amable, el desayuno increíble!!.
Pros:

Excelente ubicación, piezas amplias, muy limpias. El personal muy amable, el desayuno increíble!!.

2026-05-18 • via Nuitee