Baymont by Wyndham Denver International Airport

Dirty, pool was green, roach in room, broken dispensers, broken parts on furnace/cooler
Shuttle bus late to pick up. Didn’t get good instructions from reception. Said bus was there every 30 minutes but not true. She didn’t tell us we needed to call to come to airport.

There were so many things that we didn’t like. The staff at the reception were very rude. The room did not have the trash bin and on asking the guy at the reception told us to throw the garbage in the hallway. There was no soap in the bathroom. They said the soap is out and they can’t provide it. The WiFi was not working at all. The same guy said that WiFi is slow that and he cannot do anything about it.

It was dirty and run down. None of the side doors to the hotel work because all of the key pads were broken. We had to have our room key card rekeyed almost every time we came back to the toom. The light over the sink flickered the light in the bathroom was broken. All of the carpet, shower insert vanities were old and worn. All of the front desk staff was rude and dismissive. The clean staff was loud and couldn't careless that guests were using the hotel, cleaning carts parked in the middle of the hall, obstructive vacuming etc. The eating area was filthy. We brought our bathing suits because they advertised the salt water pool but it was so disgusting. It was the color of rust and smelt awful. I'm shocked this is a Wyndham property. It's the worst exprtiance I've ever had a a hotel. Very small uncomfortable pillows.

The shower head kept falling off because the pin that held it on was missing. Tub shower grab handle was pulled away from tub and had orange slime on it where water was going between it & the wall. Room 303. Hopefully they fix it since it showed them pictures of it.

The conditioner was broken but that doesnt stop me feom giving a 5 star

The front desk clerk was less than friendly. Did not bother to explain that to get the air con to work you need to place your room key in the slot next to the light switch near the door. The pillows were square like dec. pillows and hard as rocks. At 2am something popped, the air con stopped and the light above the sink came on! Crazy

I stayed at this hotel on August 3–4 after my flight in Denver was canceled. Because more than 30 flights were canceled that day, there were very few hotel options available through Booking.com, so I booked this property.
When I arrived, there was a small sign at the front desk apologizing for carpet replacement, but it did not explain where the work was taking place or how extensive it was. After checking in and going to my room on the 4th floor, I was shocked to find that the hallway had no carpet at all, with exposed flooring and numerous dead ants scattered throughout the hallway. After an exhausting day at the airport dealing with flight delays and eventually a cancellation, this was the last thing I expected.
Unfortunately, the room itself was also not clean and did not meet basic hygiene standards. The carpet inside the room was extremely dirty, as clearly shown in the photos I took. Between the condition of the hallway, the dirty room, and the unhygienic carpet, I did not feel comfortable staying there.
I returned to the front desk and asked to change rooms. The receptionist simply repeated that there was a sign explaining they were changing the carpets. When I asked whether every floor was in the same condition, he said that the 1st and 2nd floors had already been renovated, but there were no available rooms there.
I explained that my concern was not only the missing carpet but also the cleanliness of the room. Walking through the hallway without carpet was uncomfortable, especially since my checked luggage had not arrived and I didn't even have flip-flops or suitable footwear. I asked to cancel my reservation because I did not feel comfortable staying there.
The receptionist asked, "Do you want to cancel?" I replied, "Yes." He showed me something on his screen indicating the room was canceled, but then said he could not guarantee I would receive a refund. I told him I would discuss the refund with Booking.

No fridge in room, beds were uncomfortable, and the staff acted as though they didn’t want to be there.

Renovations happening that were not disclosed key cards didn’t work had to get new cards made several times in one day

There was no sufficient flooring in the room. The room did not seem clean. The bed was uncomfortable. I did not feel completely safe.

First room had water all over the bathroom. I was relocated easily