HOTEL MYSTAYS Utsunomiya

Hotels
•
Mystays Hotel Group
7.7 (1115 reviews)
Higashi-Shukugo 2-4-1 , Utsunomiya , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
High prices
Room maintenance needs improvement

Categories

Cleanliness
6.53
Multiple mentions of cleanliness issues regarding dust and showerhead.
Service
8.5
Many reviews praised the attentive and friendly service.
Location
8.04
Multiple mentions of good location, though there were some noise complaints.
Room Quality
6.99
Mixed reviews about room comfort, with some complaints about aging fixtures.
Amenities
8.52
Positive feedback on amenities such as breakfast and coffee.
Value for Money
7.48
Some mentioned high prices but balanced with good service and amenities.
Food and Beverage
8.03
Positive feedback regarding the breakfast offerings.
Overall Experience
7.5
General satisfaction reflected in most reviews, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Convenient Location and Amenities
Hotel MyStays Utsunomiya is conveniently situated in the heart of Utsunomiya, just a 3-minute walk from JR Utsunomiya station. Guests can enjoy free internet access, complimentary gym usage, and free WiFi during their stay. The on-site convenience store adds to the convenience factor.

Comfortable Rooms with Modern Amenities
All rooms at Hotel MyStays Utsunomiya are equipped with air-conditioning, a private bathroom with free amenities, a flat-screen TV, refrigerator, and electric kettle. Guests can also indulge in the comfort of foam pillows and an air purifier for a restful stay.

Additional Services and Nearby Attractions
The hotel offers paid massage services and on-site private parking for an extra fee. Guests can start their day with a buffet breakfast at the hotel restaurant. Explore nearby attractions like the UNESCO World Heritage Site Nikko Toshogu Shrine and Tenkaisan Ōya Temple easily accessible from the hotel.

To book your stay at Hotel MyStays Utsunomiya, visit our website or call us directly.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Maintenance work of the electricity will be carried out on 05/07/26 from 11:00 to 16:00.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for 100% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1115 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
M
MASAYUKI • solo_traveller • jp
8
ちょうど良い
Pros:

泊まりやすい。

2026-07-04 • via Nuitee
A
Asizawa • solo_traveller • jp
8
Pros:

目的地からとても近かったので歩かなくて良かった。駐車場もあったので安心でした。

Cons:

特にないです。出来ればベット2つが良い。

2026-07-04 • via Nuitee
R
Rumi • solo_traveller • jp
10
Pros:

2階バイキング会場からライトレールの発着が観れて嬉しい！
食事では、レモン牛乳や餃子など地域色を感じた。ミニパンも、美味しかった。

Cons:

ホテルの責任ではないけれど、土曜日の夜からか外で騒ぐ人の声がうるさくて眠れなかった。警察が注意していたようだが、いなくなったらまた騒ぎ午前4時位まで続いた。ホテルにとっても迷惑！

2026-07-04 • via Nuitee
タカユキ • couple • jp
6
2026-07-01 • via Nuitee
N
Nicole • family_with_children • pe
9
2026-07-01 • via Nuitee
相根 • solo_traveller • jp
6
2026-06-28 • via Nuitee
L
Liao • family_with_children • tw
8
2026-06-28 • via Nuitee
O
Obara • solo_traveller • jp
9
2026-06-26 • via Nuitee
H
Haruna • solo_traveller • jp
10
快適
Pros:

清潔感があり、お部屋も広くて使いやすかったです！
フロントの方もとても親切で素敵でした

Cons:

飲屋街？ホテル街？だからか、
深夜帯の外が少しうるさかったくらいです！

2026-06-25 • via Nuitee
笹平 • solo_traveller • jp
4
2026-06-22 • via Nuitee
O
Okubo • solo_traveller • jp
8
2026-06-22 • via Nuitee
J
James • solo_traveller • jp
6
Pros:

Good location, great price, reasonable amenities

Cons:

Thin windows mean you hear everything going on outside in the street, the bed was average, and the room pictured for the booking was not the room I received.

2026-06-21 • via Nuitee
高橋 • couple • jp
8
楽しめました
Pros:

スタッフの対応が良かった

2026-06-21 • via Nuitee
T
takayuki • solo_traveller • jp
6
Pros:

駅に近い

Cons:

なし

2026-06-19 • via Nuitee
Y
Yan • couple • us
9
2026-06-13 • via Nuitee
H
HIROYUKI • couple • jp
7
2026-06-10 • via Nuitee
M
MURAMATSU • family_with_children • jp
6
ゆっくりさせて頂きました。
Pros:

朝食や無料コーヒーの提供、部屋までカンヌキを持って来て頂いたりタクシーを呼んで下さったり。

Cons:

昔から喫煙されていた部屋だからかタバコの匂いがいつまでも残っていました。

2026-06-10 • via Nuitee
N
NAKANO • solo_traveller • jp
8
2026-06-10 • via Nuitee
C
chin lung • couple • tw
8
2026-06-10 • via Nuitee
A
Amelia • solo_traveller • jp
8
Pros:

Near in train station

2026-06-09 • via Nuitee