Best Western Plus Grand Hotel Victor Hugo

Hotels
Best Western Plus
8.1 (3375 reviews)
Avenue Victor Hugo, 3-5 , Luxembourg , lu

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
Noise issues
Room size complaints

Categories

Cleanliness
7.86
Mentioned as clean, but some comments about cleanliness issues.
Service
8.83
Positive comments about friendly and professional staff.
Location
8.87
Many praises regarding the convenient and central location.
Room Quality
7.32
Some complaints about room size and bedding.
Amenities
7.85
Positive remarks about mini bar and cleanliness.
Value for Money
8.31
Good value noted for its proximity to city and comfort.
Food and Beverage
7.86
Breakfast options mentioned positively, but not a focus.
Overall Experience
7.93
Overall positive experiences with a balance of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:17

Property Description

Luxurious Accommodation
Experience comfort and convenience at Best Western Plus Grand Hotel Victor Hugo. Enjoy air-conditioned rooms with modern amenities like a mini bar, satellite TV, and free internet access. Relax in style with an en suite bathroom and unwind in the cozy ambiance of our annex rooms.

Prime Location
Conveniently located in the financial district, our hotel is just a short distance from the city centre, the airport, and the European Commission. Explore nearby attractions such as Notre-Dame Cathedral and Palais Grand-Ducal, all within walking or a quick drive away.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served daily in our breakfast room. Fuel up for a day of sightseeing or business meetings with a variety of breakfast options that cater to every palate.

Book your stay at Best Western Plus Grand Hotel Victor Hugo for a memorable and enjoyable experience.

Important information:

Please note that the Classic Single/Double or Twin Room is located in an annex in front of the reception, within a 1-minute walking distance from the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children from 14 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3375 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
G
Gerard couple fr
8
2026-07-25 via Nuitee
R
Renaud couple be
9
2026-07-25 via Nuitee
A
Angelika couple at
7
2026-07-24 via Nuitee
Z
Zuzana solo_traveller sk
10
2026-07-24 via Nuitee
R
Rui couple fr
8
2026-07-24 via Nuitee
J
Jocelyn couple ie
9
We enjoyed our stay , staff are very helpful and friendly
Pros:

Our room is in 6th floor with balcony , the view is amazing, everything is clean, location is very handy

Cons:

Nothing

2026-07-24 via Nuitee
O
Olivia couple nl
9
Repetiría
Pros:

Muy limpio. La habitación muy cómoda. Puntos extra por tener mini heladera! Zona cómoda.

Cons:

Ninguna queja.

2026-07-24 via Nuitee
S
Shabir solo_traveller de
10
Pros:

War alles in Ordnung

2026-07-23 via Nuitee
H
Hermenegildo solo_traveller es
9
2026-07-22 via Nuitee
J
jackie solo_traveller mt
10
Pros:

LocTion close to tram stop

Cons:

None

2026-07-21 via Nuitee
C
Carlo solo_traveller it
8
Pros:

Personale gentilissimo, pulizia della stanza ottima

Cons:

La mia stanza, 302 della struttura annessa, era molto sacrificata.

2026-07-21 via Nuitee
A
Angelica couple de
10
Great!
Pros:

Everything

Cons:

Nothing

2026-07-21 via Nuitee
M
Matilda solo_traveller fi
10
Great stay
Pros:

Good location, walking distance from the center and all sights. Rooms were clean and bed super comfy.

2026-07-21 via Nuitee
S
SEBASTIEN couple fr
8
2026-07-20 via Nuitee
V
vania limuti solo_traveller it
8
Pros:

La posizione, la gentilezza dello staff.

Cons:

Purtroppo nel mio bagno non c'era la doccia ma la vasca con doccia.

2026-07-20 via Nuitee
M
Martine couple lu
8
2026-07-19 via Nuitee
A
Alicia solo_traveller nl
9
Pros:

Friendly staff, good location, the rooms are clean. Perfect and I recommend it!!

Cons:

Nothing

2026-07-19 via Nuitee
L
Laetitia couple fr
8
Pros:

Emplacement et confort

Cons:

Quand nous sommes arrivés dans la chambre, la chambre qui nous ont donné n'était pas encore prête ni propre. La réception nous a attribué une autre tout de suite.

2026-07-19 via Nuitee
O
Ophelie solo_traveller fr
10
Pros:

Chambre spacieuse
Emplacement idéal

Cons:

Clim pas au top

2026-07-19 via Nuitee
R
Raya-Maria couple de
10
2026-07-19 via Nuitee