Best Western Plus Grand Hotel Victor Hugo

Hotels
•
Best Western Plus
8.1 (3214 reviews)
Avenue Victor Hugo, 3-5 , Luxembourg , lu

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
Noise issues
Room size complaints

Categories

Cleanliness
7.86
Mentioned as clean, but some comments about cleanliness issues.
Service
8.83
Positive comments about friendly and professional staff.
Location
8.87
Many praises regarding the convenient and central location.
Room Quality
7.32
Some complaints about room size and bedding.
Amenities
7.85
Positive remarks about mini bar and cleanliness.
Value for Money
8.31
Good value noted for its proximity to city and comfort.
Food and Beverage
7.86
Breakfast options mentioned positively, but not a focus.
Overall Experience
7.93
Overall positive experiences with a balance of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:17

Property Description

Luxurious Accommodation
Experience comfort and convenience at Best Western Plus Grand Hotel Victor Hugo. Enjoy air-conditioned rooms with modern amenities like a mini bar, satellite TV, and free internet access. Relax in style with an en suite bathroom and unwind in the cozy ambiance of our annex rooms.

Prime Location
Conveniently located in the financial district, our hotel is just a short distance from the city centre, the airport, and the European Commission. Explore nearby attractions such as Notre-Dame Cathedral and Palais Grand-Ducal, all within walking or a quick drive away.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served daily in our breakfast room. Fuel up for a day of sightseeing or business meetings with a variety of breakfast options that cater to every palate.

Book your stay at Best Western Plus Grand Hotel Victor Hugo for a memorable and enjoyable experience.

Important information:

Please note that the Classic Single/Double or Twin Room is located in an annex in front of the reception, within a 1-minute walking distance from the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children from 14 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3214 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
A
Annie • solo_traveller • fr
10
Pros:

Séjourner trois jours en couple super bien situé à côté de le parking est pas trop cher car il est payant de 8h à 18h et gratuit le weekend accessible à pied à tout faut quand même être bon marcheur mais nous y retournerons sûrement la literie très confortable
Ville très très propre par rapport à celle de Paris

Cons:

Nous avons apprécié une ville propre nous y retournerons

2026-05-30 • via Nuitee
C
Clement • couple • gh
6
2026-05-28 • via Nuitee
F
Florence • solo_traveller • fr
8
Pros:

J'ai bien aimé son emplacement près du centre et du tram. A refaire

Cons:

Rien

2026-05-28 • via Nuitee
D
Dennis • couple • de
8
2026-05-28 • via Nuitee
D
Dearbhla • couple • ie
10
2026-05-28 • via Nuitee
F
Fouzia • couple • fr
8
Pros:

Emplacement

Cons:

Baignoire.

2026-05-27 • via Nuitee
M
Mariana • solo_traveller • pt
9
2026-05-27 • via Nuitee
D
Doreen • couple • de
9
Ideal für stadterkundungen
Pros:

Zentrale Lage und dennoch ruhig. Bus Tram alles in der Nähe. Das pfaffenthal gleich ums Eck. Perfekt

Cons:

Alles gut. Gerne wieder

2026-05-27 • via Nuitee
W
Walter • solo_traveller • de
8
Pros:

Nettes Hotel mit sehr freundlichem Personal, guter Lage direkt am Eingang zur Innenstadt und gutem Preis-Leistungs-Verhältnis.

2026-05-26 • via Nuitee
A
Anton • solo_traveller • lu
7
2026-05-26 • via Nuitee
S
serrao oliveira • couple • fr
8
2026-05-26 • via Nuitee
D
Debora • solo_traveller • us
8
Pros:

Location

Cons:

Shower door wasn't properly sealed so water leaked out

2026-05-26 • via Nuitee
P
Paul • extended_group • nl
8
Voldeed aan de verwachtingen. Goede prijs/kwaliteitverhouding
Pros:

Goede locatie, prettig bereikbaar. 'What you see, is what you get': foto's gaven een goed beeld van de daadwerkelijke kamer en uitstraling. Aan drukke weg, maar qua geluid of anderszins geen enkele last gehad. Een minuut of vijf wandelen van het stadscentrum.

2026-05-26 • via Nuitee
R
ROSANGELA • solo_traveller • br
10
2026-05-26 • via Nuitee
I
Ioana • couple • fr
10
Great stay if one goes to theater in Luxembourg.
Pros:

A hotel I can count on every time I choose to see a performance at Grand Théâtre. Close to the theater, staff that would know you and your need after 2-3 different stays. Clean. Welcoming.

2026-05-25 • via Nuitee
R
René • couple • lu
10
2026-05-25 • via Nuitee
S
Sebastian • solo_traveller • de
8
Gutes Hotel mit Tram-Anbindung
Pros:

Großzügiges Zimmer im 6. Stock des Zweitgebäudes auf der gegenüberliegenden Straßenseite mit schöner Dachterrasse und Kühlschrank. Nettes Personal. Gepäckaufbewahrung problemlos.
Das Hotel liegt praktisch bei der Tram-Haltestelle "Theater", was Wege zum Bahnhof, zum Flughafen, zum Europaviertel oder in die Innenstadt komplett einfach macht.

Cons:

Der Flur ist recht hellhörig. Die Lüftung im Bad, welche bei Licht angeht, ist sehr laut (als Einzelperson egal, aber bei zwei Menschen nachts ggf. störend). Duschkabine nicht ganz dicht, aber zu vernachlässigen. Preis-Leistungsverhältnis recht happig, aber für luxemburger Verhältnisse eher noch in Ordnung.

2026-05-25 • via Nuitee
C
Christelle • solo_traveller • fr
8
Pros:

L emplacement avec le parking a proximité très pratique pour aller se balader en Ville

Cons:

Il y avait un bruit d eau toute la nuit je pense que c était un circuit d' eau car dans l hôtel il y avait une fontaine

2026-05-25 • via Nuitee
G
Gabriele • couple • de
9
2026-05-25 • via Nuitee
S
Sandra • extended_group • gb
8
Lovely hotel, great position with 5-10 min walk to centre but trams outside if you don’t want to wal
Pros:

Excellent breakfast, plenty of choice

Cons:

Could have been hotter

2026-05-25 • via Nuitee