Fairmont Pittsburgh

Hotels
•
Fairmont Hotels & Resorts
8.8 (479 reviews)
510 Market Street , Pittsburgh , us
+14127738800

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent service
Room cleanliness issues

Categories

Cleanliness
8.01
Room wasn’t cleaned properly in some instances.
Service
8.98
Staff responsiveness varied; some positive experiences but issues noted.
Location
9.52
Great location, close to restaurants and activities.
Room Quality
8.47
Mixed feedback on room comfort, but amenities were generally satisfactory.
Amenities
9
Nice view and good work desk, but some offerings felt lacking.
Value for Money
8.46
Some guests felt the experience could be improved relative to cost.
Food and Beverage
9.01
Breakfast options received positive feedback.
Overall Experience
8.98
Overall enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Luxurious Accommodation
Experience top-notch service and comfort at Fairmont Pittsburgh, a 5-star hotel located in the heart of the city. Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met promptly.

Prime Location
Situated just 500 meters from Point State Park, our hotel offers easy access to popular attractions like the Andy Warhol Museum, David L. Lawrence Convention Center, and PNC Park. Explore the best of Pittsburgh right at your doorstep.

Fine Dining and Entertainment
Indulge in exquisite dining at our on-site restaurant and unwind with a drink at the bar. For added convenience, we provide an ATM and concierge service for all guests. Book your stay at Fairmont Pittsburgh for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs USD 15.10 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 479 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
M
Mohamed • couple • sa
9
2026-07-07 • via Nuitee
T
Trudy • solo_traveller • us
10
2026-07-06 • via Nuitee
D
Derek • family_with_children • us
10
2026-07-06 • via Nuitee
N
NorthStar44084892582 • Couples
2
Fairmont Failure
Pros:

We had a deeply disappointing experience at the Fairmont in Pittsburgh. First the room prices are ridiculous. For us, the stay was for a special occassion, and we thought we would have a wonderful experience. However, that did not happen. Instead, we encountered an unwelcoming staff, and our room was not ready at check-in (and wouldn't be for nearly 2 hours). There was no apology or attempt to be hospitable in any way, instead they just asked us to wait in the nearby chairs. It felt more like checking into a dentist appointment than into a luxury hotel. When we approached the managers, they sadly took a rigid corporate stance basically saying "too bad, you are out of luck." Their total lack of hospitality was surprising. Ultimately we left and immediately called our credit card company for a refund. I can NOT RECOMMEND the Fairmont. If somthing goes wrong, they will not help you in anyway. If you are looking for a hotel there are many in Pittsburgh with stellar rooms and very friendly staff - such as The Industrialist Hotel, just a few blocks away.

2026-07-05 • via Tripadvisor
M
Mark • solo_traveller • us
9
Pros:

First Class facility

Cons:

Great Bar! Staff could be a bit cheerier

2026-07-05 • via Nuitee
H
Howes • extended_group • ca
10
Great stay
2026-07-04 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The staff were amazing. Extremely helpful. Bed and room were very nice and comfortable

2026-06-22 • via Nuitee
J
Jeffrey • couple • us
10
Great location, great hotel and amazing staff
Pros:

Great location, near baseball stadium

2026-06-12 • via Nuitee
K
Kerstetter • family_with_children • us
5
Pros:

Valet guys were awesome!

Cons:

Room was not what I expected

2026-06-07 • via Nuitee
T
tiffany • couple • us
10
2026-06-05 • via Nuitee
B
Bade • couple • us
10
2026-06-03 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-05-29 • via Nuitee
D
David • solo_traveller • us
10
2026-05-27 • via Nuitee
M
marshacC7154GQ • Family
4
Awful experience
Pros:

Don’t waste your money here. It looks beautiful and gets 5 stars but we were there for 2 nights with 2 other couples and our rooms were never cleaned even once. No tissues, no cups and barely enough toilet paper.

2026-05-14 • via Tripadvisor
S
Stephanie • couple • us
10
Pros:

Perfect hotel for the pgh marathon.

2026-05-05 • via Nuitee
N
Nereah • solo_traveller • us
9
2026-05-05 • via Nuitee
L
Leticia • couple • br
9
2026-04-20 • via Nuitee
A
Andrea Grodin • couple • us
8
Will return and hope for better service next time
Pros:

Great location. Spacious, well-appointed room. Plenty of shelves and drawers. Concierge texting.

Cons:

Very disappointed that restaurant refused us entry very early Sunday morning because “many unexpected guests arrived at opening and they were full”. Meanwhile we saw empty tables.
The desk staff were not helpful.

2026-04-16 • via Nuitee
E
Edixon • family_with_children • us
10
2026-04-07 • via Nuitee
N
Nathan • couple • us
10
2026-04-03 • via Nuitee