Novotel Lampung

Hotels
Novotel
9.4 (104 reviews)
Jalan Gatot Subroto No.136, Teluk Betung , Bandar Lampung , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious room
Good service
Nice amenities
Variety in food
Cons:
Location not central
Issue with room assignment

Categories

Cleanliness
8.6
Standard quality for this hotel tier.
Service
10
Good service from staff mentioned across multiple reviews.
Location
8.6
Location was not central so had to get grab to few locations.
Room Quality
9.6
Spacious room with breathtaking sea view described.
Amenities
9.6
Complete amenities and good quality of services mentioned.
Value for Money
9.6
Experiences shared justify value perception.
Food and Beverage
9.6
Good quality breakfast experience and a wide variety of selection.
Overall Experience
9.6
Overall pleasant experience reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:25

Property Description

Luxurious Accommodation

Novotel Lampung, situated in the heart of Bandar Lampung, offers a blend of comfort and convenience. The rooms are well-equipped with modern amenities like a flat-screen TV, air conditioning, and a minibar. Enjoy the stunning sea views from selected rooms and make use of the complimentary Wi-Fi access during your stay.

Relaxation and Recreation

Indulge in relaxation at the spa and wellness centre, take a refreshing dip in the outdoor pool, or unwind in the indoor heated pool. Stay active at the fitness centre and explore nearby attractions such as Pasir Putih Beach just a short drive away.

Convenient Services

Experience top-notch services including a restaurant serving delectable dishes, free parking, and facilities like luggage storage and laundry service. With its strategic location and array of amenities, Novotel Lampung ensures a memorable stay for every guest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TKG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 104 reviews
Cleanliness: 8.6
Service: 10
Location: 8.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
Camper15909000010 Business
10
Business
Pros:

Good for the service, breakfast.

2026-06-18 via Tripadvisor
W
windi solo_traveller id
8
2026-06-06 via Nuitee
V
Vicke Vira solo_traveller id
8
Pros:

Good location, nice staff, comfortable room.

Cons:

Sadly now accor member cannot redeem the point after booking from booking.com. Moreover, seems like the property need some renovation.

2026-05-20 via Nuitee
A
Anita family_with_children au
7
Pros:

The room size and breakfast

Cons:

Location was not central so had to get grab to few lications.

2026-01-06 via Nuitee
T
TrioK14 Business
10
1 unforgettable night
Pros:

Great place to stay, good service, never imagine that experience could be so fun and interesting. Keep the quality up, enjoy

2025-11-27 via Tripadvisor
D
Dayang Norhayati extended_group my
5
Pros:

not much choice.

Cons:

local and internarional

2025-11-08 via Nuitee
3
394ferdianf Business
10
Good experience
Pros:

All good from the room, breakfast, and the service from all the staff. The sea view of the room are also soo breathtaking.

2025-10-22 via Tripadvisor
3
339jakia Business
10
Good experience breakfast
Pros:

Good breakfast experience with a wide variety of selection… nice assist from Mbak Amel in restaurant.. very helpful 👍👍

2025-10-08 via Tripadvisor
W
Widoyo couple id
2
Cons:

1 malam di lantai 10 tiba2 diusir diminta pindah ke lantai 9 dengan alasan menempati sendiri di lantai 10 sehingga AC tidak maksimal setelah pindah ternyata di lantai 10 dipakai rombongan... JADI SAYA DIBOHONGI. BARU INI ADA HOTEL BOHONGI TAMU... DIUSIR SURUH PINDAH. KAPOK GAK AKAN KE NOVOTEL LAMPUNG LAGI..
Ditelpon dari lantai B2 yang angkat istri langsung ditutup tanpa basa basi. Kalau yang angkat suami langsung ditawari entertain di lantai B2... LUCU SEKALI

2025-10-05 via Nuitee
A
arie438130 Solo travel id
10
Great Hotel in Lampung
Pros:

Stayed here for 2 nights. The hotel is big and near the beach. The room is spacious and very cold. The amenities are complete, wifi working well, no issues at all.

I tried breakfast, lunch and dinner buffet and all is good, up to Novotel standards.

Good job Novotel, hope I can visit you again next time

2025-09-24 via Tripadvisor
J
Jet52959439394 Business
8
Good Hotel
Pros:

Good view Hotel and Good service
Nice place
Nice service
Nice View
Nice Bed Room
Recomendation Hotel, if stay in Bandar Lampung.

2025-09-08 via Tripadvisor
F
fuad solo_traveller sa
7
2025-08-24 via Nuitee
4
447aldya NONE
10
Highly recommended hotel
Pros:

Overall Good, good view, good service, Good facilities.
It was a pleasant experience to visit Lampung and stay at the Novotel Hotel.

2025-08-06 via Tripadvisor
H
hisham family_with_children om
10
2025-07-27 via Nuitee
S
Senior solo_traveller au
9
2025-07-26 via Nuitee
A
adhikaa2025 Business
10
all the services is good
Pros:

this is my first experience to stay in this hotel. all the facilities and services is good, there is no complain for that.

2025-07-06 via Tripadvisor
A
Ann family with young children ae
5
Passable
2025-06-29 via Nuitee
R
Road10824577888 Family
10
Good hotel
Pros:

This hotel surpassed all my expectations! The staff were incredibly welcoming and helpful from the moment we arrived. Strategic location! The room was spotless and the bed was incredibly comfortable. We really enjoyed the delicious breakfast buffet and the kids pool was a great place to relax. The hotel's location was also very convenient, making it easy to explore the city. I highly recommend this hotel and would definitely stay here again

2025-06-28 via Tripadvisor
L
Louise young couple id
10
Exceptional
2025-05-21 via Nuitee
T
Toshiro young couple id
1
Bad
2025-05-13 via Nuitee