Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.3
Based on 1708 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
M
Mariya • solo_traveller • bg
8
2026-05-30 • via Nuitee
W
Wilson • extended_group • us
10
2026-05-29 • via Nuitee
P
Phoulivanh • solo_traveller • fr
9
Très bien passé
Pros:

Je suis très contente de cet hotel

2026-05-27 • via Nuitee
J
Julie • family_with_children • gl
10
Hotellet var nemt at fine og det ligger centralt. Imødekommende receptionister :-)
Pros:

Fik ikke morgenmad. Beliggenheden i forhold til seværdigheder og transport er fine.

Cons:

Intet.

2026-05-26 • via Nuitee
A
Alan • solo_traveller • ar
9
Pros:

La atención del personal, la habitación linda y limpia. El comedor era lindo y tenía buena vista.

Cons:

A las ventanas les falta un poco de mantenimiento, pero aun asi son funcionales. Detalle menor

2026-05-26 • via Nuitee
R
Ramon • family_with_children • es
6
Pros:

La ubicació.

Cons:

El llit era molt incòmode, la tapa del water estava trencada i en el lavabo hi havia un forat a la rajola, estava trencada, i el tapaven amb una tovallola.

2026-05-25 • via Nuitee
A
Angela • solo_traveller • co
8
Pequeño pero cómodo con buen desayuno
Pros:

Su mayor cualidad es sin duda la ubicación, seguido del desayuno tipo buffet (ofrecen huevo duro, variedad de cafe, panes y fruta). El baño aunque pequeño, es cómodo y limpio. La almohada es de memory foam y el colchón es cómodo.

Cons:

La habitación no tiene calefacción propia, solo aire acondicionado.

2026-05-24 • via Nuitee
D
Darcy • solo_traveller • us
10
2026-05-24 • via Nuitee
E
Eleonora • family_with_children • it
9
2026-05-24 • via Nuitee
S
Sandra • couple • es
10
Pros:

La amabilidad y la atención del personal, la ubicación, la limpieza todo en general de 10.

2026-05-23 • via Nuitee
P
Pouwla • couple • nl
8
Geweldige overnachting voor twee dagen Florence
Pros:

Het hotel ligt vlakbij het treinstation en ook zeer dicht bij het centrum. Dat was heel handig voor ons omdat we Florence met de trein bezochten. We hebben lekker geslapen op een groot tweepersoonsbed en ‘s ochtends genoten van een zeer uitgebreid ontbijtbuffet.

2026-05-21 • via Nuitee
E
Edmarcio • couple • br
10
Atendimento fantástico
Pros:

Atendimento humanizado

Cons:

Tudo estava muito bom

2026-05-20 • via Nuitee
N
Nievas • solo_traveller • ar
10
Pros:

La hospitalidad
Las instalaciones
Excelente desayuno

Cons:

Todo me gusto

2026-05-19 • via Nuitee
G
Gabriela Cristina • family_with_children • it
9
2026-05-18 • via Nuitee
R
Roxana • solo_traveller • ro
9
Pros:

Personal foarte amabil, locatie excelentă, 15 minute de mers pe jos pana la Dome, curațenie.

2026-05-17 • via Nuitee
N
Nicole • solo_traveller • ch
8
Good location, clean and friendly staff
Pros:

Staff very friendly and helpful with all things

Cons:

More vegan options at breakfast would be nice

2026-05-15 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-05-14 • via Nuitee
M
Marie • solo_traveller • gb
10
Pros:

I booked this hotel last minute due to our booked hotel cancelling due to being shut down. Well we arrived and were blown away what an amazing place. Lovely welcoming staff and beautiful rooms, original period features including doors/windows, the ambience etc just blew us away. The hotel Desiree is a very short walk from the train station and you are immediately immersed in the Culture and historic city of Florence. We highly recommend and will definitely return.

Cons:

No

2026-05-13 • via Nuitee
P
Pedro Paulo • couple • br
10
Muito boa. Voltaria.
Pros:

Funcionarios otimos, localização boa e bom café da manhã. Hotel seguro.

Cons:

Hotel muito antigo.

2026-05-13 • via Nuitee
P
patrick • solo_traveller • ch
8
2026-05-13 • via Nuitee