Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.3
Based on 1748 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
A
ANASTASIOS • family_with_children • gr
8
2026-07-24 • via Nuitee
S
Samiq • family_with_children • az
7
2026-07-21 • via Nuitee
B
Bart • family_with_children • nl
10
Top
Pros:

Goede airco in het gebouw. En op de kamer.

2026-07-20 • via Nuitee
D
Daniela • extended_group • ec
10
Excelente
Pros:

Nos encantó la atención el personal muy amable y atentos dispuestos siempre para ayudarnos, además las instalaciones, todo súper limpio, cómodo y el desayuno estuvo muy bien

2026-07-20 • via Nuitee
E
Ederson • solo_traveller • br
9
Pros:

Café da manhã

Cons:

Elevador antigo, demora bastante pra movimentar-se.

2026-07-20 • via Nuitee
G
Gonzalo • family_with_children • nl
10
Pros:

Hotel staff super helpful and friendly. The hotel is clean, comfortable, the location is perfect … all great!

2026-07-19 • via Nuitee
D
De Santi • family_with_children • au
10
The staff were fantastic. Customer service is everything, and every staff member from reception, cleaners and breakfast
Pros:

Easy to find very close to the station

Cons:

Mattress not too comfortable

2026-07-18 • via Nuitee
K
Katharina • solo_traveller • at
8
2026-07-18 • via Nuitee
J
Juan Maria • solo_traveller • es
10
Florencia en familia
Pros:

Habitación grande. Personal muy amable y atento.

Cons:

La ducha un poco vieja.

2026-07-18 • via Nuitee
E
EMILIE • family_with_children • fr
8
Très bon emplacement - chambre sommaire
Pros:

L’emplacement

Cons:

Petit déjeuner basique
Parking assez loin

2026-07-17 • via Nuitee
J
Jorge • family_with_children • co
10
Muy práctico para una rápida visita
Pros:

Su ubicación es genial, a dos cuadras de la estación de buses.

2026-07-17 • via Nuitee
S
Sara • solo_traveller • es
10
Hotel sencillo pero limpio y acogedor
Pros:

El personal súper amable. Desde recepción, la chica del desayuno, los chicos del parking. Camas muy cómodas. Aire acondicionado muy bien. Buenas ubicación. Buen desayuno.

Cons:

La ducha estaba un poco antigua. El hotel está un poco antiguo, pero está súper limpio y es cómodo. Estuvimos a gusto.

2026-07-17 • via Nuitee
G
George • family_with_children • ge
6
2026-07-17 • via Nuitee
A
Azwer • family_with_children • gb
7
Ok for 1 night
Pros:

Location is very close the station

Cons:

It’s good room

2026-07-17 • via Nuitee
M
Martha • solo_traveller • us
10
Great location and nice room
Pros:

Amazing location right next to the train, breakfast available every morning and nice room!

2026-07-16 • via Nuitee
F
Fabrizio • solo_traveller • it
8
Ottima esperienza!
Pros:

Vicinissimo alla stazione di Santa Maria Novella

2026-07-16 • via Nuitee
M
Martha • solo_traveller • us
10
Great choice for comfort and location
Pros:

Comfortable bed and everything was very clean, the people who worked here were very kind.

2026-07-16 • via Nuitee
J
jerkovic • couple • hr
10
2026-07-15 • via Nuitee
F
Federico • solo_traveller • it
8
Tutto ok
Pros:

La stanza

2026-07-14 • via Nuitee
S
SERAY • family_with_children • tr
10
Pros:

Çalışanları çok güler yüzlü ve yardımsever. Erken gittik ve valizlerimizi bıraktık. Her yere yürüme mesafesinde. Gara yürüyerek 2 dakikada varıyorsunuz. İnanılmaz güzel bir konum. Biz 1 gece kaldık çok da memnun ayrıldık. Kahvaltısı beklentimin üzerindeydi, çok beğendim

2026-07-14 • via Nuitee