Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1802 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
B
Brianna • extended_group • us
10
Amazing! Would love to come back!
Pros:

Everything! Beautiful view, private beach, awesome rooftop! Easy walk to downtown!

2026-09-18 • via Nuitee
D
Dayse • solo_traveller • br
7
2026-09-17 • via Nuitee
S
Sara • couple • us
6
2026-09-16 • via Nuitee
M
Mie • family_with_children • dk
8
Pros:

Personalet var virkelig flinke og hjælpssomme.

Cons:

Lidt skummelgade det lå ned ad. Lidt spøjs lugt på badeværelset

2026-09-15 • via Nuitee
R
Rao • extended_group • us
10
早餐很丰盛，服务人员很热情
2026-09-13 • via Nuitee
E
Elisabetta • family_with_children • it
6
Pros:

Buona la posizione

2026-09-13 • via Nuitee
X
Xiaoqian • solo_traveller • cn
10
2026-09-11 • via Nuitee
M
małgorzata • extended_group • pl
10
2026-09-11 • via Nuitee
K
Katrina • family_with_children • nz
7
A good option for a brief stay in the centre of Florence
Pros:

Good location and very helpful and friendly staff. Room was quiet despite being in a busy area. Room was fine for one night. Valet parking was a good additional service which made things easier. Breakfast was quite good.

Cons:

Very basic and a bit hard to cool the room down at night even though the air conditioning unit was quite new and seemed to be working well but it was 37 degrees Celsius that day so it’s understandable.

2026-09-10 • via Nuitee
E
Erika • couple • de
3
Für eine Nacht ok
2026-09-09 • via Nuitee
I
Ian • solo_traveller • pe
8
2026-09-06 • via Nuitee
L
Lina Calixto • solo_traveller • br
8
Boa localização
Pros:

O melhor ponto: a localização. Hotel fica localizado ao lado da Estação Santa Maria Novela, bem próximo aos principais pontos turísticos, o que nos proporcionou fazer tudo a pé. Os funcionários atenciosos e prestativos. Ficamos só uma diária, para o nosso propósito funcionou super bem. Não tomamos café da manhã (pequeno almoço) há várias opções próximas ao hotel, inclusive tomamos um bom café na estação. O quarto e banheiro estavam bem limpos e com acessórios de banho. Ficamos em quarto bem amplo, visto que era eu e meu esposo. Hotel retrô e charmoso.

Cons:

Um ponto positivo foi o quarto amplo, o que não significa necessariamente confortável. A cama era desconfortável, assim como os travesseiros deixaram desejaram muito a desejar, não é porque a hospedaria tem um bom custo-benefício que não possa ter uma boa rouparia de cama. Dicas: melhorar a sinalização do elevador, por ser antigo, tem pessoas que não fecham a porta interna, daí ele fica parado naquele andar; não há cabide suficientes no banheiro para 2 toalhas e banho e 1 toalha de rosto (colocar mais cabide no banheiro).

2026-09-05 • via Nuitee
J
Joana • couple • fr
9
Tres bien
2026-09-04 • via Nuitee
O
OurWildWorld • solo_traveller • il
7
Pros:

The hotel is near the main train station

2026-09-04 • via Nuitee
J
Juan Jose • couple • es
10
Pros:

Lo mejor la ubicación, está cerca de todo. El hotel se sitúa en una segunda planta. Escaleras cómodas de subir aunque hay un ascensor antiguo.
El desayuno bastante normal pero es lo necesario para hacerlo completo

Cons:

Es un poco ruidoso por el hotel que se encuentra arriba y por la mañana temprano empieza a coger vida el hotel. Son situaciones normales en este tipo de hoteles y lo entiendo

2026-09-03 • via Nuitee
J
Juan Jose • solo_traveller • es
10
2026-09-03 • via Nuitee
I
ivano • family_with_children • it
8
Ci siamo trovati bene e ben accolti
Pros:

La sua posizione e locali caratteristici

Cons:

Nn

2026-08-31 • via Nuitee
E
exit • solo_traveller • jp
9
Pros:

スタッフの方々が皆さん親切でした。

Cons:

ありません

2026-08-31 • via Nuitee
S
SIRLEY DA • family_with_children • br
8
Pros:

A Garota (Aisha?) que serve o cafe da manhã e muito gentil, educada e prestativa. As instalações são lindas, com pisos e portas de época maravilhosos

Cons:

O wi-fi não funciona adequadamente.

2026-08-30 • via Nuitee
L
Laurinda • extended_group • us
9
It was a very confortante staying
Pros:

Location, room size, breakfast, I would definitely recommend this place

Cons:

There wasn’t anything that I didn’t like

2026-08-29 • via Nuitee