Van der Valk Waterloo

Hotels
•
Van der Valk Hotels
8.5 (2029 reviews)
Chaussée de Tervuren 198 , Waterloo , be

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Prachtige locatie
Geweldig ontbijt
Vriendelijk personeel
Cons:
Hygiëne badkamer
Te warm in de kamer
Geluid van de deuren

Categories

Cleanliness
8
Mentioned cleanliness in guest reviews but some issues noted.
Service
9
Staff were friendly and provided good service.
Location
9
Prachitge locatie en excellente ligging.
Room Quality
8.5
Positive comments about room quality, but some guests found it warm.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8
Good breakfast and restaurant food, but some concerns about options.
Overall Experience
8.5
Overall positive experience mentioned by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:40

Property Description

Luxurious Accommodation

Van der Valk Waterloo, just a short drive from Brussels, offers a tranquil stay surrounded by nature. The rooms feature modern amenities including free Wi-Fi, TV, and tea/coffee facilities. Upgrade to an executive room for a touch of luxury with a spa bath.

Exquisite Dining Experience

Indulge in a culinary journey at La Sucrerie restaurant, housed in a historic sugar refinery. Enjoy the finest cuisine in a unique setting. For a more relaxed atmosphere, head to the Club Bar for a refreshing drink.

Convenient Location

With free parking available and proximity to Brussels and its attractions, Van der Valk Waterloo is the perfect choice for both leisure and business travelers. Book now for a memorable stay in Waterloo.

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.
When booking more than 7 rooms, different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2029 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
Alexandre • couple • be
7
2026-06-19 • via Nuitee
J
John • solo_traveller • gb
9
2026-06-19 • via Nuitee
B
Bernard • couple • be
10
2026-06-19 • via Nuitee
J
Jeannette • couple • nl
8
Heel bevredigend
Pros:

Het was erg prettig om met ons hondje Marie een kamer in de Annex op de begane grond te kunnen krijgen

Cons:

Misschien iets meer zwarte thee in de kamer.

2026-06-18 • via Nuitee
F
Fedele • couple • be
8
2026-06-18 • via Nuitee
N
Nicole Kohnen • solo_traveller • be
6
Pros:

Le cadre et l'emplacement est super. L'accueil et le personnel est top.

Cons:

La literie trop molle, donc mal au dos le lendemain et surtout les travaux qui ont commencé avant 8h du matin. Du coup, on était réveiller 😪

2026-06-17 • via Nuitee
E
Eyenga • family_with_children • fr
4
Il faut revoir le personnel d'accueil et de facturation
Pros:

Que l 'accueil du personnel de restauration était génial

Cons:

Je n'ai pas reçu ma facture. J' ai besoin de m facture
Merci

2026-06-17 • via Nuitee
P
Polina • couple • be
9
2026-06-16 • via Nuitee
L
Liviu • couple • be
10
2026-06-15 • via Nuitee
E
Eva • couple • nl
10
2026-06-15 • via Nuitee
S
Sabrina • family_with_children • fr
7
Hôtel vieillissant
Pros:

Pas à la hauteur du standing attendu pour un hôtel de renom.

Cons:

Manque du savon dans la salle de bain, du gel douche, des verres pour les brosses à dents. Huisseries vétustes. Avares en café, gobelets en carton au lieu de tasses à café. Pas de cuillères mais des touillettes en bois.

2026-06-14 • via Nuitee
M
Maurice • extended_group • nl
8
2026-06-14 • via Nuitee
J
joke • couple • be
8
Pros:

Personeel: heel vriendelijk;
Kamers meer dan ok
Ontbijt: heel uitgebreid, maar aanbod brood glutenvrij heel summier..

Cons:

Glutenvrij ontbijt

2026-06-11 • via Nuitee
H
hedley • extended_group • gb
10
Fabulous stay
Pros:

Lovely hotel. Great terrace and stunning dining room. Highly recommend.

2026-06-11 • via Nuitee
L
Leena • couple • fi
9
2026-06-09 • via Nuitee
M
miriame • solo_traveller • be
8
2026-06-08 • via Nuitee
L
Liviu • couple • be
10
Un séjour réussi... impossible de ne pas l'apprécier... tout est parfait
Pros:

Le personnel est très sympathique, le restaurant très chic, la chambre moderne et spacieuse, très bien équipée, tout est parfait… Nous reviendrons sans aucun doute

Cons:

Tout est parfait, il n'y a rien qui ne te plaise pas

2026-06-07 • via Nuitee
J
jennefer • solo_traveller • nl
10
Pros:

Small details count!

The lavender spray for pillow was a great touch!

Cons:

I stayed too short

2026-06-07 • via Nuitee
X
Xavier • couple • be
9
2026-06-04 • via Nuitee
P
Pieter • solo_traveller • nl
9
Pros:

Het personeel en de onverwachte upgrade

Cons:

We werden verzocht als koppel naar een kleinere tafel te verhuizen, terwijl het rustig was en andere koppels gewoon mochten blijven zitten of plaats nemen

2026-06-03 • via Nuitee