Solace Hotel Puerto Varas

Hotels
8.9 (1980 reviews)
Imperial 0211 , Puerto Varas , CL
+56 65 222 4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Spacious rooms
Good location
Cons:
Inconsistent service quality
Cleanliness issues
Some rooms poorly maintained

Categories

Cleanliness
8.04
Some complaints about cleanliness and odors from bathrooms.
Service
9.51
General positive sentiment towards staff kindness despite some negative experiences with specific receptionists.
Location
9.05
Frequently mentioned as a positive trait, great views and proximity to town.
Room Quality
8.5
Rooms are spacious, but some issues noted with fixtures and cleanliness.
Amenities
9.03
Overall good, but some facilities felt outdated.
Value for Money
8.49
Mixed feelings due to variabilities in room quality and issues raised with breakfast service.
Food and Beverage
9.54
Excellent breakfast, but some complaints about quality and variety.
Overall Experience
9.01
Generally positive with highlighted issues, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:20

Property Description

Panoramic Views
Enjoy breathtaking views of the Osorno and Calbuco Volcanoes or the charming city of Puerto Varas, including the iconic church, from the comfort of your room at Solace Hotel.

Culinary Delights
Indulge in a culinary journey with a fusion of local and international dishes at the hotel's restaurant. For a taste of tradition, explore the nearby cafes offering delightful German pastries.

Convenience and Comfort
Experience convenience with amenities such as free internet hotspot, airport shuttle service, and complimentary private parking during your stay at Solace Hotel.

Experience the beauty of Puerto Varas and book your stay at Solace Hotel now!

Important information:

Please note that for tax exemption travelers are not allowed to pay in local currency.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.




LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Location

Guest Reviews

8.9
Based on 1980 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
M
Martyn • solo_traveller • au
10
Great place to enjoy the lakes
Pros:

Sophia is the resturant was a gem

Cons:

Nothing great place

2026-09-19 • via Nuitee
G
Guillermo • solo_traveller • ar
9
Pros:

Ubicación y habitación

Cons:

Nada. Todo muy bien

2026-09-18 • via Nuitee
Y
Yeisil • extended_group • cl
9
Hermosa y cómoda instancia
Pros:

Muy limpio, cómodo, staff muy amable.

Cons:

Quizás instrucciones más claras para el aire acondicionado pero todo estaba perfecto

2026-09-18 • via Nuitee
D
Debora • couple • cl
10
Excelente!!!
Pros:

Atención
Ubicación
Precio/calidad

2026-09-17 • via Nuitee
C
catalina marisol • couple • cl
10
confortable , comoda , buen servicio, todo el personal muy amable
Pros:

el desayuno fabuloso, con mucha variedad

Cons:

nada que no me gustara

2026-09-17 • via Nuitee
E
Edvaldo • couple • br
10
2026-09-16 • via Nuitee
J
Juan Jose • solo_traveller • cl
10
2026-09-16 • via Nuitee
L
luis enrique • solo_traveller • cl
10
2026-09-15 • via Nuitee
L
Lucila • family_with_children • uy
10
Excelente estadía. Buenisimo desayuno
Pros:

Muy buena atención. Tremendo desayuno. Excelente instalaciones y limpieza

2026-09-14 • via Nuitee
J
Jaime • solo_traveller • mx
9
Pros:

La habitacion y el trato del personal

Cons:

Se puede mejorar los alimentos en el servicio a la habitacion

2026-09-13 • via Nuitee
C
carlos alberto • couple • cl
8
agradable ,buen ambiente
Pros:

dasayuno y ubicacion

Cons:

extras de la habitacion

2026-09-07 • via Nuitee
M
Matias • couple • cl
10
2026-09-07 • via Nuitee
J
Juan Pablo Ruiz • extended_group • ar
10
Pros:

Muy buen desayuno, con casi todo para elegir. La ubicación esta muy bien,no es como los otros hoteles que están en frente del lago,pero es una zona tranquila de Puerto Varas,dejamos el auto en la parte de afuera del hotel,sin preocuparnos.
La habitación era muy amplia (que nos vino bien porque traíamos compras de Puerto Montt) y cómoda,y al igual que el hotel,bastante moderna. No puedo hablar del restaurant porque cenamos afuera.Definitivamente muy buena experiencia para lo que pagamos, lindo hotel,volveré.

2026-09-07 • via Nuitee
E
Ernesto • couple • cl
9
2026-09-07 • via Nuitee
F
Fernando Jurgensen • solo_traveller • cl
8
2026-09-04 • via Nuitee
E
Elisa • couple • cl
9
Pros:

Desayuno rico y variado. Personal amable.

Cons:

Faltaron amenities tipo zapatillas de levantarse, gorra de baño, etc

2026-09-03 • via Nuitee
A
Andrea • extended_group • cl
8
muy agradable, segura, confortable
Pros:

El desayuno de muy buena calidad y variado.

Cons:

algunos detalles en la Habitación

2026-09-02 • via Nuitee
C
Catalina • couple • cl
10
Comodidad
Pros:

La comidas y la amabilidad del personal
Excelente desayuno

Cons:

Nada

2026-09-01 • via Nuitee
A
Adriana • solo_traveller • cl
10
2026-09-01 • via Nuitee
F
Felipe • solo_traveller • cl
9
2026-08-30 • via Nuitee