Central Hotel Shanghai - Nanjing Road

Hotels
8.6 (1479 reviews)
No.555 Jiujiang Road , Shanghai , cn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Good value for money
Cons:
Outdated facilities
Breakfast area ambiance
Minor maintenance issues

Categories

Cleanliness
7.99
The rooms are noted as clean, but there were complaints regarding outdated facilities and minor maintenance issues.
Service
9.46
Staff were described as friendly and professional, providing good service even in challenging situations.
Location
9.5
Multiple reviews highlight the great location, close to amenities and public transport.
Room Quality
7.95
Rooms are spacious and comfortable, but the facility needs upgrading and some rooms had issues such as non-working TV.
Amenities
8.48
The hotel offers several amenities, but some facilities are outdated and require upgrading.
Value for Money
8.94
Guests felt they received good value for the price paid, especially relating to room comfort and location.
Food and Beverage
7.49
Breakfast was mentioned negatively, with a particular comment on the dark and dreary atmosphere of the breakfast area.
Overall Experience
8.96
The overall sentiment was positive despite some shortcomings in amenities and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:13

Property Description

Convenient Location
Central Hotel Shanghai is strategically located just minutes away from People's Square, Nanjing Road, and the famous Bund, making it the perfect base for exploring the vibrant city of Shanghai.

Modern Amenities
The hotel offers a range of modern amenities including a fitness centre, dining options, and rooms equipped with free wired internet, ensuring a comfortable stay for all guests.

Culinary Delights
Indulge in sumptuous Shanghai cuisine, crab dishes, and Huai Yang flavors at the on-site Shanghai Restaurant, where you can enjoy a culinary journey in a refined and classical atmosphere.

Experience the best of Shanghai at Central Hotel Shanghai - book your stay now for an unforgettable experience!

Important information:

Guests have free access to the swimming pool at Grand Central Hotel Shanghai (sister property), which is a 2 minutes' walk away.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please kindly note that hotel could not charge personal virtual credit card, please choose the Booking.com Payment.

If you bring a minor under 18 years old to check in, you must present the minor's valid ID (ID card or household registration book) and fill out a notification form at the front desk.

Central Hotel Shanghai 2/21-3/25 Parking lot is under maintenance, guests staying at the hotel who have parking needs need to park their vehicles at the Shanghai Grand Hotel, and the charges will remain unchanged.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1479 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 8.96
S
sergio couple es
1
Nefasta experiencia no volvería ni aunque me pagaran
Pros:

Nada, el personal era homofobo, y no sabian hablar bien ingles

Cons:

Me cobraron por el servicio de laundry a pesar de haber preguntado si era free y decirme que si, no solo con eso fueron bastante homofobos y cuando vieron que eramos dos chicos nos preguntaron si no prefeririamos camas separadas, cuando pedí una hoja de reclamaciones la gerente se rio de mi, y lo peor de todo me cobraron por el servicio de laundry 220€ y se han cargado varias camisetas tras habwrlas lavado y planchado. Ademas me hicieron dejar un deposito que aumento las fees de aliplay y del cual al reservar no me habian informado dejandome ese dinero bloqueado por días, en general muy mala experiencia porque pediamos que limpiaran la habitacion y solo hacian la cama y cambiaban las sabanas yo soy alérgico al polvo por lo que soy un detector de si no se ha hecho bien humano y me puse malisimo hasta el punto de twner que tomar antiestaminicos

2026-07-23 via Nuitee
K
KHALID family_with_children sa
9
2026-07-22 via Nuitee
C
Christian couple at
9
Top Lage mit guter Ausstattung und sehr freundlichen Mitarbeitern.
Pros:

Die Lage ist sehr gut, schöne große Zimmer und das Frühstücksbuffet.

2026-07-21 via Nuitee
J
Jose Antonio solo_traveller br
9
Otimo hotel.
Pros:

Localização excelente. Quarto amplo. Piscina e sauna no Gran Hotel ao lado excelentes. O único "senão" é o café da manha 90% buffet oriental, infelizmente.

Cons:

Única coisa: café da manha buffet 90% oriental. Pouca coisa ao gosto ocidental.

2026-07-20 via Nuitee
G
Giovanni Resenterra solo_traveller ch
9
2026-07-18 via Nuitee
H
HERMES JOSE extended_group br
9
Vc no coração de Shanghai
Pros:

Gostamos muito do hotel . Viajei com a família e todos adoraram. A localização do Hotel é incrível : vc já está no centro de tudo: lojas, shoppings, alimentação, metrô.

Cons:

Poderia ter café da manhã !

2026-07-15 via Nuitee
Y
Yee Cheah couple sg
9
Leisure stay to visit SH
Pros:

Stone throw to nanjing road

Cons:

None

2026-07-13 via Nuitee
A
alex couple au
10
2026-07-13 via Nuitee
R
RIZWAN couple pk
9
2026-07-09 via Nuitee
M
Martin couple ar
8
2026-07-07 via Nuitee
예반 solo_traveller kr
9
Pros:

쾌적.깨끗.위치

Cons:

없음

2026-07-07 via Nuitee
M
Mei Ping couple hk
10
Pros:

非常有空間感,房間住得很舒服。

Cons:

沒有不滿意,都很滿意

2026-07-06 via Nuitee
H
Hans-Peter solo_traveller de
8
good place for a stay in Shanghai, heplfull staff for every problem
Pros:

Great location close to Nanjing road, nice room,

Cons:

Breakfast could offer more choices, internet connection is slow, at peak time I was not able to hear a low speed audio stream.

2026-07-06 via Nuitee
P
Philippe extended_group fr
8
2026-07-05 via Nuitee
N
Nicharee solo_traveller th
9
2026-07-03 via Nuitee
T
THEODOROS solo_traveller cy
8
Personnel need to speak to customers with RESPECT!
Pros:

Location

Cons:

Extremely impolite person that was claiming that umbrellas available inside rooms are NOT to be used outside the hotel!!!!!!!!

2026-07-01 via Nuitee
R
roberto extended_group it
9
pulito e accogliente
Pros:

Pulizia e comfort. Vicinanza via centrale.

Cons:

niente

2026-06-29 via Nuitee
S
sorim extended_group kr
8
Pros:

가성비 좋은 숙소
와이판 근접성 뛰어남

Cons:

시설이 좀 올드한 느낌

2026-06-28 via Nuitee
R
Riccardo solo_traveller it
8
Pros:

Stanza comoda e spaziosa

Cons:

Un po’ datato

2026-06-27 via Nuitee
S
semina family_with_children gb
9
Amazing location, great staff and good value.
Pros:

The location was excellent. The room size was huge compared to other hotels we stayed at. The facilities , gym, breakfast were great value.

Cons:

The room i had faced the road and so the traffic noise was loud at times.

2026-06-26 via Nuitee