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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Broadcast Live sport events
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Stand-up comedy
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm
Experience the charm of a 14th century hotel with original oak beams and a large stone fireplace. Each room on the first or second floor offers an en suite bathroom, tea/coffee facilities, and free Wi-Fi.
Fine Dining and Drinks
Indulge in the popular on-site restaurant, open to all, featuring a 19-meter well and fresh market produce. The Kings Bar offers a variety of single malts, wines, and local ales.
Ideal Location for Exploring
Conveniently located for exploring The Wye Valley, Black Mountains, and more, with attractions like Tintern Abbey and Goodrich Castle nearby. Book now to experience history and luxury in Ross-on-Wye.
All rooms are on either first or second floor, and there is no elevator. The hotel is not suitable for anyone who has difficulty with stairs.
Reservations for the restaurant are necessary. To guarantee a reservation at the restaurant please contact the hotel in advance to reserve a table, once you have booked your room. Bar meals are not served on Friday and Saturday nights or when the restaurant is very busy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
Location
Guest Reviews
Full of character but lovely and clean and comfortable
Sourdough toast at breakfast seemed stale. We always eat sourdough but this was tough and barely toasted at all.
Clean, central, excellent breakfast
The charm of the place. along with its history was great. Great food and very helpful service. When we stepped outside we were in the main shopping area-great
The 2nd flight of stairs were a little challenge, but to be expected on such an old building
Great hotel on the high street. Breakfasts were excellent, as was the food in the evening. The bar and the library were cosy places to sit and relax. The outside space was very limited (due to its being in the centre of the town) but it was close to other areas to sit outside in the sunshine. The hotel has a quirky layout with steep stairs. The room was huge and comfortable.
There was nothing to dislike. The beds were on the firm side.
Excellent welcoming receptionist explained about the dining room and car park
As a light sleeper I found the knocks and bumps from the other residents disturbed my sleep
always nice food and staff
lock on room 3 door is a bit faulty doesn't always lock behind
Location is brilliant, full English breakfast very good quality produce
It is centrally located with free parking although limited.
The bed was large and the linens were crisp.
It was dog friendly and the charge was minimal.
Breakfast was good
The 'delux' double room was large but drab and overlooked a flat roof. The old air-conditioning system rattled and had to be turned off, but there was a fan.
Everything was dark and a bit depressing.
Live events adjacent so on a weekend it is VERY noisy.
Kettle looked a bit suspect and didn't use it.
Great place
Nothing
Great location for exploring Ross on wye on foot, super staff and great food
Excellently run hotel..staff. rooms, food, bar are all great
On the basis of ' don't fix what 'ain't broken - never change!
Stayed 5 times previously.
Nothing.
MothingStaurs
Stairs. Bedroom...BED! Toilet paper.
The Manageress was Fabulous xx
The Owner I think the man was?
.
Rude unfriendly just as well he has the lovely manageress we have stayed here before as she makes you feel very welcome. Gives Lots of Information regarding what to do in the area.
Breakfast Fabulous 10 on 10 plus.
Could not get coffee in bar at 9.30pm not good.
But appart from that recommend a visit
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