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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Broadcast Live sport events
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Stand-up comedy
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm
Experience the charm of a 14th century hotel with original oak beams and a large stone fireplace. Each room on the first or second floor offers an en suite bathroom, tea/coffee facilities, and free Wi-Fi.
Fine Dining and Drinks
Indulge in the popular on-site restaurant, open to all, featuring a 19-meter well and fresh market produce. The Kings Bar offers a variety of single malts, wines, and local ales.
Ideal Location for Exploring
Conveniently located for exploring The Wye Valley, Black Mountains, and more, with attractions like Tintern Abbey and Goodrich Castle nearby. Book now to experience history and luxury in Ross-on-Wye.
All rooms are on either first or second floor, and there is no elevator. The hotel is not suitable for anyone who has difficulty with stairs.
Reservations for the restaurant are necessary. To guarantee a reservation at the restaurant please contact the hotel in advance to reserve a table, once you have booked your room. Bar meals are not served on Friday and Saturday nights or when the restaurant is very busy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
Location
Guest Reviews
The evening meal was good standard.
Noise: the people above came in at 1:45 am. It then sounded as if they paced the floor for 40 minutes.
At 7am it sounded as if the floor was being polished above or vacuumed, which seemed early for the weekend.
Very friendly staff food good
excellent kitchen great evening meal and good choice for breakfast
all was good only challenge are the stairs
The staff were all very helpful and pleasant, the food was fantastic. Our room was clean with a comfy bed, in a perfect location
NA
Location, secure parking, staff. Breakfast.
Access to top floor room. Winding, steep staircase; not good for ages 75+ guests. No lift.
Excellent dinner- great choice, great food
The only (slight) problem was the street cleaning outside the window on Saturday morning. The hotel cannot do anything about that and it did not diminish the enjoyment of our stay. We thoroughly enjoyed both our time at the hotel and the surrounding area.
Location in town is very nice. They were very accommodating and allowed me to park motorcycle in the back garden alley rather than main parking. Breakfast was good, dinner in the pub was good. Pub is a great hangout place. Really liked the decor and a good selection of drinks at the bar. The window on the well in the main dining area is a nice touch
The sign to the parking is hidden in the alley, they should have it on the main door. Stairs are steep and narrow, so old people should be aware it is a good climb. No lift obviously as it is an old building. Avoid if you have mobility issues.
Very central location, walkable to shops, restaurants and the river. Room was comfortable and well equipped including window that opened and a good fan, appreciated on a warm night. Stairs up to the room are very uneven, steep and winding, landing is narrow - seriously, be warned. Breakfast was nice, limited choice as expected for a small hotel. Staff were friendly and everything seemed clean and worked well. Car park entrance is very tight, but there’s a public car park behind if you have a larger car and don’t want risk it.
We were ok with the stairs but they were very steep and sloping.
Friendly staff, nice large comfy clean room. Good location and able to park at back of hotel.,Evening meal in the restaurant very nice, and good breakfast.
Friendly and extremely helpful staff, lovely olde worlde hotel
Nothing, all good
Breakfast was very good..lots of choices and they were very accommodating with specific requests. The breakfast room is also great...dont forget to check out the 14th century well in the room!
Friendly staff good food clean room
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