Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Tour desk
Golf course
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Good location
Excellent breakfast options
Cons:
Dated bathroom
Hard mattresses
Lack of hot water
Technology issues during check-in

Categories

Cleanliness
7.74
Many reviews highlighted the hotel as clean and tidy, but there were some complaints about the bathroom being dated.
Service
8.71
The staff received consistent praise for their helpfulness and friendliness.
Location
8.25
The hotel is well-located with easy access to main attractions.
Room Quality
7.7
Rooms were described as beautiful and comfortable, with some noting issues with mattress firmness.
Amenities
7.73
Standard amenities mentioned; some users expressed minor issues like lack of hot water.
Value for Money
8.19
Several guests felt they received good quality for the price, particularly for a budget hotel.
Food and Beverage
8.74
Breakfast options were well-reviewed, with many choices and good quality.
Overall Experience
7.71
Overall satisfaction was high, although there were some instances of inconvenience and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Welcome to Los Narejos, a charming family hotel by the shores of Mar Menor!

Personalized Service: Experience the warmth and attentive service of our staff, ensuring a memorable stay in Los Alcázares.

Delicious Breakfast: Indulge in a delightful breakfast spread featuring fresh local products, setting the perfect start to your day of exploration in Murcia.

Relaxation and Wellness: Unwind with a rejuvenating massage service offered at the hotel, allowing you to fully immerse yourself in relaxation during your getaway.

Experience the beauty of Murcia with Los Narejos as your cozy retreat by the sea. Book now for an unforgettable stay!

Important information:

CONDITIONS FOR GROUPS:

GROUPS ARE NOT ALLOWED FOR BACHELORETTE OR BACHELOR PARTIES
Noise-free hours: Clients must minimize noise from 22:00 to 08:00

Please note WiFi is available for EUR 1 per stay, for up to 5 devices.

When booking 3 or more rooms, special group conditions can apply. 50% of the payment will be taken when booking, 25% of the payment 15 days before and 25% of the payment 2 days before.
The applicable cancellation policy will be 15 days before arrival.

SCHEDULES:
Check-out: before 12pm. If check-out time (12:00pm) is not respected, the hotel may charge a €40 late check-out fee.

NO SMOKING:
Smoking any kind of tobacco, electronic cigarettes, vapes, or the use of any drugs is strictly
forbidden in rooms, hallways, elevators, and enclosed common areas.
If detected, the guest will be immediately expelled and the appropriate authorities will be
notified.
A €200 penalty will be charged for cleaning and sanitization.
Outdoor designated smoking areas are available.

NO PETS ALLOWED: Only certified assistance dogs are allowed.

NO OUTSIDE FOOD OR DRINKS: Outside food or drinks are not allowed in shared hotel areas.

QUIET HOURS: Please avoid noise, music and disturbances from 10pm to 8am.

UNAUTHORIZED PARTIES: Parties or gatherings are NOT allowed without prior approval.

REGISTERED GUESTS ONLY: Access is restricted to registered guests. Visitors require prior approval.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1025 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 7.71
A
Africa • solo_traveller • es
10
Pros:

Todo

2026-07-02 • via Nuitee
E
ELIZABETH • solo_traveller • gb
9
Pros:

We upgraded to premier room so we could have a balcony. Do much more comfortable with the decor being very modern and additional things like having a sofa in the room. Was a beautiful room.

Cons:

Mattress was a little hard for our liking but wasn't really an issue.

2026-07-02 • via Nuitee
J
josephine • couple • ie
4
2026-07-02 • via Nuitee
E
Eugene • couple • gb
7
Pros:

Room very clean . No balcony disappointed.

Cons:

Balcony.

2026-07-01 • via Nuitee
J
Jill • couple • es
10
Pleasant stay
Pros:

Location was good close to beach, rooms have been beautifully refurbished.

Cons:

Unfortunately we were woken by very noisy other guests at 3am, this is not the hotels fault but maybe if the reception was manned this would not happen.

2026-06-28 • via Nuitee
H
helen • solo_traveller • gb
1
Not happy
Pros:

Nothing,from the outside having graffiti and smelling of urine to the tatty smoke smelling reception.
Unhelpful bored desk assistant.
Tatty small lift,narrow dark corridors.
Actual room drab and tatty,window looking out on road graffitied wall.Didnt even check out the bathroom horrors.
No swimming pool or balcony or restaurant.
No beach access.
Utterly dreadful.
Left immediately and booked in the Costa Narejos down the road.
That was a lovely hotel with welcoming polite staff and everything was perfect.

Cons:

See above x

2026-06-28 • via Nuitee
O
Oussama • solo_traveller • es
8
Pros:

Tienes la playa al lado

2026-06-22 • via Nuitee
M
Michael • extended_group • de
7
2026-06-19 • via Nuitee
J
Jose • solo_traveller • es
9
2026-06-18 • via Nuitee
A
ALAN • solo_traveller • gb
10
Would definately go back
Pros:

Great very clean nice room parking no problem

Cons:

Everything was fine

2026-06-16 • via Nuitee
K
Kathryn • couple • gb
7
2026-06-14 • via Nuitee
M
María Dolores • solo_traveller • es
7
2026-06-12 • via Nuitee
M
melvyn • solo_traveller • es
10
Pros:

Location cleanliness comfort of bed's brand new bathroom

Cons:

Self checking took to long had to ring for help

2026-06-09 • via Nuitee
R
Robert • solo_traveller • es
10
2026-06-08 • via Nuitee
G
Garcia • solo_traveller • es
8
2026-06-07 • via Nuitee
L
Linda • couple • gb
10
Very enjoyable stay
Pros:

Excellent staff , great location

2026-06-07 • via Nuitee
S
Susana • solo_traveller • gb
10
Very nice, shall return.
Pros:

Very clean
Friendly staff
Nice tea and coffee facilities.

Cons:

My room faced the road
So traffic kept me awake.

2026-06-07 • via Nuitee
M
Matias • solo_traveller • es
9
2026-06-06 • via Nuitee
F
Francisco Cándido • solo_traveller • es
10
Pros:

La simpatía, amabilidad, limpieza, atención, disponibilidad, da gusto salir un puente de mayo y de encontrarse con personas que den tanto por tan poco.. muchísimas gracias

Cons:

Que se me pasó volando 😅..
Ninguna queja

2026-06-06 • via Nuitee
T
Thomas • solo_traveller • gb
9
Great value hotel
Pros:

Los Narejos Two star hotel was great value for money, very central for everything. Great value for money and the staff are very friendly and helpful

Cons:

Tea and coffee in the room with Air Conditioning available.
The evening breeze was a joy.

2026-06-05 • via Nuitee