Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Tour desk
Golf course
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Good location
Excellent breakfast options
Cons:
Dated bathroom
Hard mattresses
Lack of hot water
Technology issues during check-in

Categories

Cleanliness
7.74
Many reviews highlighted the hotel as clean and tidy, but there were some complaints about the bathroom being dated.
Service
8.71
The staff received consistent praise for their helpfulness and friendliness.
Location
8.25
The hotel is well-located with easy access to main attractions.
Room Quality
7.7
Rooms were described as beautiful and comfortable, with some noting issues with mattress firmness.
Amenities
7.73
Standard amenities mentioned; some users expressed minor issues like lack of hot water.
Value for Money
8.19
Several guests felt they received good quality for the price, particularly for a budget hotel.
Food and Beverage
8.74
Breakfast options were well-reviewed, with many choices and good quality.
Overall Experience
7.71
Overall satisfaction was high, although there were some instances of inconvenience and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Welcome to Los Narejos, a charming family hotel by the shores of Mar Menor!

Personalized Service: Experience the warmth and attentive service of our staff, ensuring a memorable stay in Los Alcázares.

Delicious Breakfast: Indulge in a delightful breakfast spread featuring fresh local products, setting the perfect start to your day of exploration in Murcia.

Relaxation and Wellness: Unwind with a rejuvenating massage service offered at the hotel, allowing you to fully immerse yourself in relaxation during your getaway.

Experience the beauty of Murcia with Los Narejos as your cozy retreat by the sea. Book now for an unforgettable stay!

Important information:

CONDITIONS FOR GROUPS:

GROUPS ARE NOT ALLOWED FOR BACHELORETTE OR BACHELOR PARTIES
Noise-free hours: Clients must minimize noise from 22:00 to 08:00

Please note WiFi is available for EUR 1 per stay, for up to 5 devices.

When booking 3 or more rooms, special group conditions can apply. 50% of the payment will be taken when booking, 25% of the payment 15 days before and 25% of the payment 2 days before.
The applicable cancellation policy will be 15 days before arrival.

SCHEDULES:
Check-out: before 12pm. If check-out time (12:00pm) is not respected, the hotel may charge a €40 late check-out fee.

NO SMOKING:
Smoking any kind of tobacco, electronic cigarettes, vapes, or the use of any drugs is strictly
forbidden in rooms, hallways, elevators, and enclosed common areas.
If detected, the guest will be immediately expelled and the appropriate authorities will be
notified.
A €200 penalty will be charged for cleaning and sanitization.
Outdoor designated smoking areas are available.

NO PETS ALLOWED: Only certified assistance dogs are allowed.

NO OUTSIDE FOOD OR DRINKS: Outside food or drinks are not allowed in shared hotel areas.

QUIET HOURS: Please avoid noise, music and disturbances from 10pm to 8am.

UNAUTHORIZED PARTIES: Parties or gatherings are NOT allowed without prior approval.

REGISTERED GUESTS ONLY: Access is restricted to registered guests. Visitors require prior approval.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUR

Location

Guest Reviews

8.1
Based on 1046 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 7.71
A
Alicia • couple • fr
7
Parfait
Pros:

Hôtel très bien situé, à proximité de tout (plage, centre ville), tout peut se faire facilement à pied

Petit déjeuner continental sous forme de buffet copieux et très bon.

Les gérants de l'hôtel sont très gentils.

Hôtel propre et spacieux

Cons:

Éventuellement prévoir un petit frigo dans toutes les chambres serait un plus

2026-08-15 • via Nuitee
M
María José • couple • es
10
Cómodo y atención a la estancia. Cuidado de las instalaciones
Pros:

Personal muy atento

2026-08-14 • via Nuitee
A
Andrew • couple • gb
8
2026-08-14 • via Nuitee
H
helen • solo_traveller • gb
1
Not happy
Pros:

Nothing,from the outside having graffiti and smelling of urine to the tatty smoke smelling reception.
Unhelpful bored desk assistant.
Tatty small lift,narrow dark corridors.
Actual room drab and tatty,window looking out on road graffitied wall.Didnt even check out the bathroom horrors.
No swimming pool or balcony or restaurant.
No beach access.
Utterly dreadful.
Left immediately and booked in the Costa Narejos down the road.
That was a lovely hotel with welcoming polite staff and everything was perfect.

Cons:

See above x

2026-08-11 • via Nuitee
M
Mykola • solo_traveller • es
4
Hay cosa que mejorar
Pros:

Era limpio

Cons:

Conectar a internet es pésimo , el desayuno desea mejor . Calidad precio es elevado.

2026-08-11 • via Nuitee
M
Mercè • solo_traveller • es
8
2026-08-10 • via Nuitee
B
BELEN • solo_traveller • es
8
Pros:

Relación calidad precio y el personal

Cons:

Calle muy transitada

2026-08-10 • via Nuitee
A
Ana Lúcia • solo_traveller • pt
9
2026-08-09 • via Nuitee
J
José • solo_traveller • es
8
Buena experiencia
Pros:

Limpio, bien conservado y mantenido. Personal muy amable

2026-08-04 • via Nuitee
W
William • couple • es
8
2026-08-03 • via Nuitee
G
Gemma • solo_traveller • es
1
2026-08-03 • via Nuitee
R
Raf • solo_traveller • be
7
short stay ideaal
Pros:

klein gezellig familiaal hotel, niets speciaals, netjes en vriendelijk, typisch spaans, fijn ontbijt.

Cons:

koffiemachine zelf te gebruiken zou handig te zijn ipv bediend te worden,

2026-07-25 • via Nuitee
P
Pablo andres • couple • hr
10
Pros:

Excelente el personal , muy preocupado y amables . Excelente en general el hotel

2026-07-23 • via Nuitee
C
colin • couple • es
10
Perfect for what we needed.
Pros:

Newly modified, wry clean in a very good location

2026-07-23 • via Nuitee
K
Kristin Eva Jansson • couple • is
10
all good we have been in Los Alcazars many times and know the area
Pros:

it was standard breakfast, maybe ad some bacon and egg :-)

Cons:

on the contrary, there was nothing to complain about all good

2026-07-22 • via Nuitee
E
Enric • solo_traveller • es
9
2026-07-22 • via Nuitee
J
Juan • solo_traveller • es
10
Como en casa
Pros:

Todo

2026-07-21 • via Nuitee
J
Janete • couple • es
6
2026-07-21 • via Nuitee
E
Elizabeth • couple • gb
10
Great small hotel, highly recommend
Pros:

Very clean and comfortable, great shower and value for money

Cons:

Nothing

2026-07-21 • via Nuitee
M
Mª Elena • solo_traveller • es
7
Pros:

Personal muy agradable, buena ubicación, desayuno muy bueno, recepción todo el tiempo disponibles.

Cons:

mobiliario muy viejo, bañera muy incómoda, camas con colchones matadores, y solo una llave, con lo cual no podías dejar los teléfonos y portatiles cargando y si vienes a trabajar necesitas estas cosas.
no había minibar para tener un poco de agua fresca.

2026-07-20 • via Nuitee