Pestana Chelsea Bridge Hotel & SPA

Hotels
Pestana Hotel & Resorts
8.8 (7462 reviews)
354 Queenstown Road , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 4 per hour.

Location

Guest Reviews

8.8
Based on 7462 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
T
Tanya family_with_children gb
9
Comfortable, great location
Cons:

Just one thing - more bread choices for breakfast would be good

2026-06-20 via Nuitee
S
Simba couple gb
8
2026-06-20 via Nuitee
S
Simon couple gb
9
2026-06-20 via Nuitee
M
Michael couple us
9
Pros:

The location was excellent and bed very comfortable.

2026-06-19 via Nuitee
N
Natália family_with_children br
10
Everything perfect.
Pros:

My daughter and I loved our stay. The entire hotel was very clean, including our room and the bathroom.

We felt very comfortable throughout our stay, and we would like to give special thanks to the Brazilian staff member who welcomed us and provided excellent service. He made us feel very welcome, and we truly appreciated his kindness and professionalism.

Cons:

Nothing.

2026-06-19 via Nuitee
G
Gisela couple es
8
2026-06-19 via Nuitee
عادل couple sa
10
2026-06-19 via Nuitee
J
John couple gb
5
Ok, but not great and definitely not a Spa due to most facilities being ‘out of order’ - could have had same experience
Pros:

Location and accessibility.

Cons:

Extremely disappointed that both the sauna and steam rooms were out of order. Staff member on duty at time of trying to use very very unhelpful and rather dismissive. I didn’t need the gym so only other option swimming. No mention that steam room and sauna was not functional pre-checking in or at the time of check in either. Massages were extra and pricey. Feel conned about it being labelled as a “Spa”

2026-06-19 via Nuitee
S
Shoaib couple gb
8
2026-06-19 via Nuitee
S
Shu family_with_children sg
10
2026-06-19 via Nuitee
J
Julia extended_group gb
9
Pros:

The room was quite spacious, clean and the bed was comfortable. The bathroom had a separate shower and bath and was a decent size. The breakfast was very good with a relaxed atmosphere.

2026-06-18 via Nuitee
B
Bruce couple gb
8
It was perfect for where we needed to be, staff were friendly it was a nice hotel.
2026-06-18 via Nuitee
T
TRACY couple gb
10
Great location,staff were very friendly and accommodating ,great choice for breakfast ,large restaurant with plenty of c
Pros:

Perfect spot for Battersea and Chelsea
Lovely rooms in the one bed suite ,bedroom lounge with 2 bathrooms ,12th floor very quiet

Cons:

Nothing

2026-06-18 via Nuitee
M
Michelle couple au
6
Clean, comfortable and corporate
Pros:

Comfortable
And clean

Cons:

Wasn’t as nice in real life as the photos. Was a bit more corporate and less luxury

2026-06-18 via Nuitee
H
Hissah solo_traveller kw
9
The staff at the front desk were approachable and friendly and so very helpful. Really some of the best service I’ve got
Pros:

The room was big

Cons:

The food Downstairs in the cafe not much options

2026-06-18 via Nuitee
C
Chiara couple it
8
2026-06-18 via Nuitee
W
Wissam Abou-Chedid solo_traveller gb
10
2026-06-18 via Nuitee
M
Mamun couple jo
9
2026-06-18 via Nuitee
D
David couple de
10
Super !
Pros:

Me gustó la ubicación, la limpieza y lo amable que es el personal

Cons:

El gym no funcionaba todas las máquinas

2026-06-17 via Nuitee
J
Joanne solo_traveller gb
8
2026-06-17 via Nuitee