Pestana Chelsea Bridge Hotel & SPA

Hotels
Pestana Hotel & Resorts
8.8 (7699 reviews)
354 Queenstown Road , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 7699 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Aku couple gh
3
Not so pleasant because of continuous vibrations
Pros:

The location

Cons:

Loud vibrations from the corridor that could be felt in our room. It was very uncomfortable.

2026-08-16 via Nuitee
L
LAZZARIPIERLUIGI solo_traveller it
6
Pros:

La posizione e la cartrsia del personale.iil

Cons:

Il bagno della stanza era non all'altezza di un 4 stelle, senza piatto doccia, senza vetri di protezione e, con lavandino ad altezza bambini e senza bidè Mancava anche l'areatore. La colazione è stata uguale per tutta la settimana. Buona ma monotona.

2026-08-15 via Nuitee
A
Al Mutawa couple ae
5
2026-08-15 via Nuitee
M
mohammed couple sa
7
2026-08-15 via Nuitee
M
monera couple sa
8
2026-08-14 via Nuitee
S
Saleh extended_group kw
8
2026-08-14 via Nuitee
T
Thamer family_with_children sa
10
Very nice hotel and staff
2026-08-14 via Nuitee
M
Mohammed couple sa
10
2026-08-13 via Nuitee
J
Jennifer solo_traveller gb
10
Over all it was good because of the location, the staff, good food, gym and spa area felt exclusive and not overcrowded
Pros:

Location, ambience of the spa area, clean room, spacious room with couch, breakfast room was clean, food well stocked

Cons:

Clump of hairs by the pool ladder.

2026-08-13 via Nuitee
L
Leon couple gb
8
Modern and comfortable large hotel
Pros:

Good base for visiting Chelsea Flower Show (over the bridge) and close to the shops and restaurants at Battersea Power Station

Cons:

Nothing

2026-08-13 via Nuitee
M
Mohamed family_with_children gb
10
2026-08-13 via Nuitee
F
felicia solo_traveller gb
8
Pros:

The size of the rooms were great. Was very close to global champions tour london.

Cons:

Bar wasnt open for drinks until 12pm. Couldnt even get a coffee unless booked breakfast.

2026-08-13 via Nuitee
D
Davide couple it
8
2026-08-13 via Nuitee
K
Kristo couple gb
8
2026-08-13 via Nuitee
S
Sach family_with_children gb
9
Simple and comfortable trip with an excellent location.
Pros:

Excellent SPA
Excellent Breakfast.
Location is great too.
Early check in was very helpful!
Manager was extremely helpful.

Cons:

Late checkout would have been good.

2026-08-12 via Nuitee
F
Frederikke couple dk
7
2026-08-12 via Nuitee
G
Gabrielle couple gb
8
2026-08-12 via Nuitee
N
Nasser couple ae
8
2026-08-11 via Nuitee
K
Kerry couple gb
10
Amazing hotel with amazing hospitality
Pros:

I asked for some assistance as i proposed to my partner and they put rose petals on the bed and also gave some treats on arrival with complementary drinks token for the bar. The view of the room was amazing. I am so grateful to them for accommodating this

Cons:

n/a

2026-08-11 via Nuitee
B
Bella family_with_children cy
10
Pros:

Amazing quality for this price.
Hotel is neat, CLEAN, and NEW.
Very cozy, VERY nice dining area.
Very light, new rooms.
Perfect location near to Battersea park and huge entertainment center for family leisure.
Very friendly staff.
Perfect for families.

Cons:

1) Quality of cleaning service in the room was not amazing. The workers could easily skip the garbage under the sofa, etc.
2) Quality of laundry is poor - but this is not hotel's fault, as laundry is being done by 3rd party.
3) Taxi - guests are better to order well in advance, as there is no a lot of free cabs near the hotel.

2026-08-11 via Nuitee