Pestana Chelsea Bridge Hotel & SPA

Hotels
•
Pestana Hotel & Resorts
8.8 (7762 reviews)
354 Queenstown Road , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 7762 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
K
Kay • solo_traveller • us
8
A pleasant stay
Pros:

Nice facility and spacious room

Cons:

Due to the Albert bridge closure, the nearby areas were completely clogged. Uber or black cabs are very hard to get as they run into the traffic and keep cancelling and/or there is always a much longer wait to get one. Not having the underground stop near by makes it more inconvenient. Some staff were friendly and others weren’t.

2026-10-14 • via Nuitee
A
Alanna • family_with_children • au
10
Short stay in London
Pros:

The location was good, had a shopping avenue and restaurants located behind the hotel which can access along the river walk and train station. The beds were comfy and room as spacious.

2026-10-13 • via Nuitee
S
Sara • solo_traveller • fr
5
Très déçu et très nul
Pros:

Le lit est très confortable et le personnel très serviable et accueillant.

Cons:

L’hôtel en lui-même fait vieux, les chambres aussi. Je trouve ça assez cher. 1700€ pour ça ? C’est abusé ! Le petit dej on me l’a vendu comme un grand buffet avec tout et c’est faux. Le buffet est petit, pas complet. Il n’y a que des œufs brouillés. Pas de possibilité d’avoir des omelettes parce que c’est un surplus. J’ai été très très déçu. Je ne reviendrai plus dans cet hôtel. J’ai dépensé 1700€ pour rien.

2026-10-12 • via Nuitee
P
Pecikoza • solo_traveller • de
1
Cons:

Personal sehr unfreundlich und unmotiviert

2026-10-12 • via Nuitee
M
Mike • couple • gb
8
2026-10-12 • via Nuitee
A
Angel • solo_traveller • ve
8
Pros:

Ubicación

Cons:

Relación Precio/Beneficioso

2026-10-12 • via Nuitee
A
Abdullah • family_with_children • ae
10
I recommend
Pros:

The location worked well too , the room were comfortable.

Cons:

Nothing

2026-10-11 • via Nuitee
G
gulrez • family_with_children • gb
10
2026-10-11 • via Nuitee
J
Jane • couple • je
10
Lovely staff, perfect location
Pros:

A perfect location for our visit to the Decorative Fair in Battersea Park.

2026-10-11 • via Nuitee
S
shane • couple • gb
10
Great hotel
Pros:

Everything

Cons:

All

2026-10-11 • via Nuitee
M
michal • couple • gr
10
My stay was excellent and the services and prices was outstanding
Pros:

Everything

2026-10-11 • via Nuitee
T
Thulani • couple • gb
10
Brilliant
Pros:

Location
Friendly staff & helpful
Clean
Breakfast was tasty

Cons:

When you were booking it gave impression there was parking at the hotel.
However the parking next door was excellent but cost me more money.

2026-10-10 • via Nuitee
L
Lauren • couple • gb
10
2026-10-10 • via Nuitee
A
Amy • couple • gb
8
2026-10-10 • via Nuitee
H
HAYDER • family_with_children • gb
10
2026-10-10 • via Nuitee
M
Mary • solo_traveller • gb
10
Excellent hotel in great location
Pros:

Spotlessly clean
Wonderful helpful staff

Cons:

Nothing

2026-10-10 • via Nuitee
Z
Zareva • solo_traveller • bg
9
2026-10-10 • via Nuitee
J
Joseph • solo_traveller • us
9
2026-10-09 • via Nuitee
J
Jakub • couple • gb
1
Not worth the money in my opinion
Pros:

Close to the venues we was attending

Cons:

Hygiene and no parking, parking near the hotel very expensive

2026-10-09 • via Nuitee
S
Shauntell • couple • gb
10
2026-10-09 • via Nuitee