Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location (downtown, near airport)
Convenience stores / Starbucks on-site or downstairs
Good parking availability
Spacious, well-furnished rooms
Very good breakfast
On-site gym and business facilities
Cons:
Cleanliness issues (mold smell, reports of insect bites)
Weak/poor shower water pressure and leaking shower doors
Inconsistent service attitude at front desk/lobby
No laundry service offered
Noisy fridge/air-conditioning in some rooms
Checkout/parking staff responsiveness problems

Categories

Cleanliness
6.2
Multiple comments about dirty environment, moldy smell on arrival, reports of flea-like bites and requests for disinfection — overall cleanliness is a notable negative.
Service
6.8
Mixed feedback: several praise friendly front desk and outstanding cleaning, while others report cold or unhelpful lobby staff, language issues and poor responsiveness at checkout/parking.
Location
9.4
Consistently praised — excellent downtown/near-airport position, close to GS25 and Starbucks, convenient for shopping and transport.
Room Quality
7.1
Rooms described as spacious and comfortable with good furnishings, but recurring issues with weak shower water pressure, some noisy appliances, leaking shower doors and older bathroom fittings.
Amenities
8.9
Good on-site amenities cited: convenience store, Starbucks, gym, business space and parking; limited laundry options noted as a minor shortfall.
Value for Money
8.2
Multiple guests note strong cost-performance and convenience (location, nearby services), supporting a positive value impression.
Food and Beverage
9
Breakfast repeatedly described as very good/tasty and varied — clear strength for the property.
Overall Experience
7.6
Generally positive stay thanks to location, breakfast and room size, tempered by cleanliness concerns, occasional service lapses and bathroom/shower issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Buffet Restaurant and Bar
Indulge in a variety of culinary delights at the buffet restaurant and unwind with a refreshing drink at the bar.

Convenient Business Facilities
Take advantage of the business centre, concierge services, and currency exchange for a hassle-free stay whether you're here for work or leisure.

Comfortable Rooms and Services
Relax in well-equipped rooms with modern amenities like flat-screen TVs and enjoy the convenience of services like laundry and dry-cleaning.

Experience the perfect blend of comfort and convenience at Best Western Jeju Hotel. Book your stay now for an unforgettable experience!

Important information:

지하주차장 높이는 2m로 2m가 넘는 차량은 주차가 불가합니다
(현대 솔라티, 현대스타렉스 밴 등 차고가 6.6 ft 넘는차량 지하주차장 주차불가)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Location

Guest Reviews

7.9
Based on 311 reviews
Cleanliness: 6.2
Service: 6.8
Location: 9.4
Room Quality: 7.1
Amenities: 8.9
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 7.6
C
Clara • couple • hk
8
2026-11-06 • via Nuitee
D
DAEHUNG • family_with_children • kr
8
2026-11-05 • via Nuitee
L
Li Tung • extended_group • tw
3
Bathroom water pressure too weak
Pros:

Location

Cons:

Bathroom facility

2026-11-04 • via Nuitee
J
Joy • extended_group • gb
7
For 2 night stay it was ok, loved the connecting rooms but not a fan of the cleanliness.
Pros:

Free parking, easy to locate, had a convenience store in the hotel itself.

Cons:

Water pressure when showering has horrendous and also saw a few spots of mould in my shower.

2026-11-04 • via Nuitee
I
Ilhoon • couple • kr
10
Pros:

제주의 다양한 곳으로 가는 버스노선이 호텔 바로 앞에서 있어서 매우 좋은 위치이고 주변 상권이 발달되어 있어 유명 음식점들도 매우 가깝다.

Cons:

특별히 아쉬운 점은 없다. 호텔에 외국인 관광객이 많아서 호텔 로비와 입구가 혼잡한 점은 감안하면 좋겠다.

2026-11-02 • via Nuitee
L
Li Tung • extended_group • tw
9
2026-11-01 • via Nuitee
I
Ilan • family_with_children • il
7
Pros:

מיקום טוב. חדר גדול. צוות טכני עזר לי להפעיל את הטלוויזיה.

Cons:

הצוות בקבלה לא היה נחמד. ענה לשאלותיי בקרירות ובחוסר סבלנות. הכיור של חדר הרחצה בצוך חדר השינה. קיהלתי 3 מיטות יחיד ואני לא זוכר שזה מה שצויין בהזמנה

2026-11-01 • via Nuitee
Y
Yuwei • solo_traveller • cn
5
2026-11-01 • via Nuitee
권단비 • family_with_children • kr
8
2026-10-31 • via Nuitee
其霖 • extended_group • tw
10
2026-10-29 • via Nuitee
W
WEIPIN • extended_group • tw
1
爛 不會再來
Pros:

地點

Cons:

服務態度爛 環境髒亂 一進房間就有發霉的味道

2026-10-27 • via Nuitee
K
KUN JUNG • extended_group • tw
8
推薦
Pros:

環境

Cons:

無

2026-10-26 • via Nuitee
J
Judy • extended_group • sg
1
2026-10-24 • via Nuitee
C
Céline • family_with_children • fr
10
2026-10-21 • via Nuitee
T
Tomiko • extended_group • hk
5
2026-10-21 • via Nuitee
H
hanyu • extended_group • cn
9
Pros:

整体来说很满意，地理位置好，离免税店都挺近的。
联通房两边各有一间浴室，各有飘窗和蒲团，让我惊喜的是大床房这边的房间很是宽敞漂亮，配备有沙发、茶几、带镜书桌。酒店一楼内置一个GS25，非常便利。

Cons:

房间内部冰箱和空调有点响；酒店不设置洗衣房或洗衣服务。要是可以改进的话就更好了。

2026-10-20 • via Nuitee
K
kangeun • extended_group • kr
8
샤워기 물살 빼고 다 괜찮아요.
Pros:

위치 좋고, 편의점도 있어 편리함. 청결하고 비품 잘 갖춰져 있음

Cons:

샤워기 물살이 너무 약해서 씻기가 너무 힘들었는데, 옆방 동료도 이게 다 틀어진 게 맞나 싶었다고 함. 샤워가 불편함.

2026-10-20 • via Nuitee
C
CHEN • extended_group • tw
8
2026-10-19 • via Nuitee
재란 • family_with_children • kr
8
2026-10-18 • via Nuitee
H
Hee Chung • family_with_children • kr
9
2026-10-17 • via Nuitee