Courtyard New York Manhattan/Times Square

Hotels
•
Courtyard by Marriott
8.2 (3658 reviews)
114 West 40th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.69
Multiple guests reported issues with cleanliness, including finding a cockroach and inadequate housekeeping.
Service
9.16
Most guests mentioned friendly and accommodating staff, enhancing the overall experience.
Location
9.2
The location is frequently praised as excellent, ideal for sightseeing and access to various attractions.
Room Quality
7.65
Some complaints regarding room size and noise levels, but overall satisfactory.
Amenities
8.68
Facilities are generally good but with some shortcomings like breakfast options.
Value for Money
8.14
Value is seen as average due to mixed reviews about service and amenities.
Food and Beverage
7.69
Issues with breakfast options and service comfort noted in reviews.
Overall Experience
8.36
Guests had a mostly positive experience, albeit with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Prime Location in the Heart of New York's Fashion District

Modern Amenities and Comfortable Rooms
The Courtyard New York Manhattan/Times Square features modern rooms equipped with a flat-screen cable TV, iPod docking station, tea/coffee maker, safe, and work desk. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Convenient Dining Options and Fitness Facilities
Indulge in a delicious American breakfast at the nosh! Cafe or grab a quick bite at the 24-hour Market. Stay active during your stay by visiting the hotel's well-equipped gym, complete with cardiovascular equipment and free weights.

Book your stay at Courtyard New York Manhattan/Times Square for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.2
Based on 3658 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.36
E
elad • family_with_children • il
9
2026-06-20 • via Nuitee
J
Jessica • extended_group • us
9
2026-06-20 • via Nuitee
K
Karyn • couple • us
10
Loved my stay and my hotel of choice in NYC
Pros:

Everything. Nice staff , nice room and great location!

2026-06-19 • via Nuitee
A
Andre • solo_traveller • us
10
Pros:

Location. Staff was fast, friendly and efficient.

Cons:

Please check the AC in room 1002.
The thermostat was not working and room cooled very slowly

2026-06-17 • via Nuitee
A
AnandaNascimento • couple • us
3
Pros:

Location is excellent, near train and tourist spots. Also very safe area.

Cons:

I was very disappointed with my stay at this hotel. The room was not clean, and I found a cockroach as well as hair on the bathroom wall, which made the space feel unsanitary and uncomfortable.

On top of that, I paid for a queen bed, but the bed provided was clearly a full size. For the price I paid, I expected at least a clean room and the room type I booked. Instead, the stay felt extremely overpriced for such a basic and disappointing experience.

I would not recommend this hotel unless major improvements are made in cleanliness, accuracy of room descriptions, and overall guest experience.

2026-06-16 • via Nuitee
T
Tracy • couple • us
9
Great room and location
Pros:

Clean, great location, room was very quiet for nyc

Cons:

The ac wasn’t very cool
But all of the city was struggling honestly

2026-06-16 • via Nuitee
R
Ramirez • family_with_children • sv
10
2026-06-16 • via Nuitee
Y
Yick • family_with_children • us
9
2026-06-16 • via Nuitee
G
GABRIELE • couple • it
9
2026-06-15 • via Nuitee
T
Tina • family_with_children • us
6
Pros:

Location is good if you’re trying to stay around time square area.

Cons:

The entire building beside the lobby felt like there was high humidity it was a very uncomfortable feeling. Ac in room was set to 60 but I know for a fact it got nowhere near that temp.

2026-06-15 • via Nuitee
M
Mark • solo_traveller • us
8
Pros:

Affordable.

Cons:

Some amenities missing. No conditioner in the shower bottle. Only one regular coffee pod for 2 guests.

2026-06-14 • via Nuitee
J
Joana • extended_group • us
10
2026-06-13 • via Nuitee
J
James • extended_group • us
10
Very nice. Would stay here again
Pros:

Group of 12
3 double rooms
Very clean
Very professional staff
Top notch location

Cons:

Rooms closer together

2026-06-11 • via Nuitee
K
Karawejczyk Telles • family_with_children • br
10
Maravilhosa
Pros:

Atendimento

Cons:

Nada

2026-06-09 • via Nuitee
A
Arul • solo_traveller • au
10
2026-06-09 • via Nuitee
C
Cecilia • family_with_children • us
5
Pros:

Solo la atención del personal

Cons:

La tasa del inodoro muy bajita para personas de la tercera edad, puerta del baño muy pesada para los niños

2026-06-09 • via Nuitee
L
Lydia • couple • us
6
Pros:

location was great. all the staff was nice. check in and check out was easy.

Cons:

AC didn’t work well, shower hose was broken and leaked water everywhere, one lamp didn’t work, and the hallways were old and run down. had an odor

2026-06-08 • via Nuitee
M
Marie-Eve • extended_group • ca
9
Super séjour, lits confortables, tout etait la pour un week end parfait, excellent emplacement!
Pros:

Proximité de tout

Cons:

La porte de la salle de bain qui était bloquée , difficile à ouvrir

2026-06-04 • via Nuitee
T
Tania • extended_group • us
8
2026-05-30 • via Nuitee
A
ANGELA • couple • es
8
2026-05-30 • via Nuitee