Courtyard New York Manhattan/Times Square

Hotels
Courtyard by Marriott
8.2 (3693 reviews)
114 West 40th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.69
Multiple guests reported issues with cleanliness, including finding a cockroach and inadequate housekeeping.
Service
9.16
Most guests mentioned friendly and accommodating staff, enhancing the overall experience.
Location
9.2
The location is frequently praised as excellent, ideal for sightseeing and access to various attractions.
Room Quality
7.65
Some complaints regarding room size and noise levels, but overall satisfactory.
Amenities
8.68
Facilities are generally good but with some shortcomings like breakfast options.
Value for Money
8.14
Value is seen as average due to mixed reviews about service and amenities.
Food and Beverage
7.69
Issues with breakfast options and service comfort noted in reviews.
Overall Experience
8.36
Guests had a mostly positive experience, albeit with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Prime Location in the Heart of New York's Fashion District

Modern Amenities and Comfortable Rooms
The Courtyard New York Manhattan/Times Square features modern rooms equipped with a flat-screen cable TV, iPod docking station, tea/coffee maker, safe, and work desk. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Convenient Dining Options and Fitness Facilities
Indulge in a delicious American breakfast at the nosh! Cafe or grab a quick bite at the 24-hour Market. Stay active during your stay by visiting the hotel's well-equipped gym, complete with cardiovascular equipment and free weights.

Book your stay at Courtyard New York Manhattan/Times Square for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.2
Based on 3693 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.36
Y
Yvonne couple us
8
Great Location, Carpets need to be replaced.
Pros:

Location

Cons:

Room or Carpet had a bad smell. We asked to be moved and smell was not as bad but it was still smelly. Carpets need to be replaced.

2026-07-24 via Nuitee
A
Ana Maria family_with_children bo
9
Pros:

La ubicacion es excelente, el personal es muy atento.

2026-07-24 via Nuitee
M
Mioara family_with_children gr
6
The only positive things about this place is location but the rooms, furniture and plugs pretty outdated.
Pros:

Just location and friendly staff.

Cons:

Old rooms, carpet smelled and was stained. Would be a lovely hotel if they will renovate and offer a more modern feeling.

2026-07-24 via Nuitee
A
Astrid family_with_children gb
5
Average
Pros:

Cleanliness of room

Cons:

3 lifts for all floors 33 and one broken since Jan and one trapped and broken 15 year old boy ! Very distressing had to move from 9th floor to 4th floor midway stay so could use back door stairs

2026-07-24 via Nuitee
P
Pablo couple ar
7
2026-07-22 via Nuitee
千千 family_with_children tw
10
2026-07-22 via Nuitee
M
MARIA JUSTINA family_with_children ar
3
La hospitalidad hotelera debe ser correcta NO LA RECIBIDA.
Cons:

El personal de recepcion, gente mal educada y sucia, sin el mas minimo interes en atender, mi reservacion era de 3 habitaciones, solo reconocian 2 , aun mostrando mi codigo, recien aceptaron cuando me iba a comunicar con Booking.
En otra oportunidad mi nieto quedo en el cuarto solo, las llaves no funcionaban y solo querian que bajase, tuve que discutir para que subieran ellos y abriesen la habitacion.

2026-07-21 via Nuitee
B
Basil couple us
8
2026-07-21 via Nuitee
G
Gokce couple us
6
2026-07-20 via Nuitee
S
Serrana extended_group uy
10
Impecable
Pros:

La ubicación excelente , zona segura , cerca de todo. La limpieza, la atención del personal

2026-07-20 via Nuitee
B
Bani solo_traveller ar
9
Pros:

Ubicacion

Cons:

Nada

2026-07-18 via Nuitee
D
Denis solo_traveller gd
6
Cons:

в номере не было даже бутылки воды, очень долго ждать лифт

2026-07-17 via Nuitee
T
tiffany family_with_children us
6
mid
Pros:

Close to time square & everything else.

Cons:

Person cleaned my room after 130p on 7/16/26 Wednesday room 508 stole my canister & Chanel sunglasses.

Reasonable room price but no ventilation in the bathroom in order for the moist on the walls and ceilings trapped which dripped on us while we were taking a shower or washing our face and the walls were turning as if they have peed and rip it apart and the blankets had holes & stained. no microwave and the elevator is really slow. Best to take the stairs is available.

2026-07-17 via Nuitee
A
Andrew couple us
6
Staff was wonderful. Overall in NY you dont spend much time in your room so size doesnt matter. Probably wouldn’t stay a
Pros:

The staff was friendly and they held our bags before check in so we could explore.

Cons:

Our room was located next to a linen room, workers were in and out all night and it was very noisy. Would wake to people talking, doors slamming all night long and early in the morning. Laundry cart would be blocking the room door.

2026-07-16 via Nuitee
M
Manuel solo_traveller es
5
2026-07-16 via Nuitee
M
Maria Regina solo_traveller us
5
Pros:

Location

Cons:

The customer service was terrible. The cleaners were rude when we had to get our bags and they didn’t refill the bath soap, hand soap, or towels. Even after requesting a room cleaning, the room was still dirty.

2026-07-16 via Nuitee
M
Maria Regina family_with_children us
1
Pros:

Location

Cons:

Customer service, cleaning services, rude staff

2026-07-16 via Nuitee
P
Pesahov couple il
9
Good value
Pros:

Location

Cons:

The elevator

2026-07-15 via Nuitee
B
Benjamin family_with_children de
9
2026-07-15 via Nuitee
G
Goutham manian family_with_children us
10
2026-07-14 via Nuitee