Courtyard New York Manhattan/Times Square

Hotels
•
Courtyard by Marriott
8.2 (3777 reviews)
114 West 40th Street , New York , US
+1 212-391-0088

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.69
Multiple guests reported issues with cleanliness, including finding a cockroach and inadequate housekeeping.
Service
9.16
Most guests mentioned friendly and accommodating staff, enhancing the overall experience.
Location
9.2
The location is frequently praised as excellent, ideal for sightseeing and access to various attractions.
Room Quality
7.65
Some complaints regarding room size and noise levels, but overall satisfactory.
Amenities
8.68
Facilities are generally good but with some shortcomings like breakfast options.
Value for Money
8.14
Value is seen as average due to mixed reviews about service and amenities.
Food and Beverage
7.69
Issues with breakfast options and service comfort noted in reviews.
Overall Experience
8.36
Guests had a mostly positive experience, albeit with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Prime Location in the Heart of New York's Fashion District

Modern Amenities and Comfortable Rooms
The Courtyard New York Manhattan/Times Square features modern rooms equipped with a flat-screen cable TV, iPod docking station, tea/coffee maker, safe, and work desk. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Convenient Dining Options and Fitness Facilities
Indulge in a delicious American breakfast at the nosh! Cafe or grab a quick bite at the 24-hour Market. Stay active during your stay by visiting the hotel's well-equipped gym, complete with cardiovascular equipment and free weights.

Book your stay at Courtyard New York Manhattan/Times Square for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.2
Based on 3777 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.36
R
Romina • extended_group • ar
9
Excelente ubicación y trato del personal
Pros:

El personal de recepción súper amable, amigable y predispuesto para ayudar en todo lo que se necesite. También tenemos que destacar la atención de Mike que tenía que acompañarnos a subir por escaleras por la fobia de mi prima al ascensor.

Cons:

En mi habitación había un ruido como de un motor que aparecía constantemente y era muy molesto para dormir (2do piso).
La limpieza no era mala pero tampoco destacaba. por ejemplo no le repusieron el jabón de ducha en toda la estadía.

2026-09-18 • via Nuitee
L
Lovella • solo_traveller • sa
7
over all stay is good but the breakfast is not worth it, book only with no brekfast is my adviced but the place is near
Pros:

Good clean

Cons:

Breakfast

2026-09-18 • via Nuitee
E
Edna • solo_traveller • us
5
Not the Marriott I am used to
Pros:

Location and staff

Cons:

Room was the size of a closet and next ti something that smelled like gas and the sink did not drain unless you to the stopper out. Elevator was extremely slow.

2026-09-15 • via Nuitee
X
xiomara • extended_group • pr
10
2026-09-15 • via Nuitee
שמואל • solo_traveller • il
1
2026-09-15 • via Nuitee
H
Heidi • couple • us
10
Pros:

The location to Times Square and 5th ave was fantastic.

Cons:

The breakfast was cold and no flavor. Need to step that up. Also one elevator was down the wait times were long.

2026-09-15 • via Nuitee
L
Lacey • extended_group • us
10
Close to everything
Pros:

Location

Cons:

Elevators

2026-09-15 • via Nuitee
S
Savannah • extended_group • us
8
Cons:

The beds were small and the pillows were bad. The elevator also broke and only one was working. And lastly, the air conditioning was not working properly so it was hard to keep the room cool.

2026-09-14 • via Nuitee
C
Cornelis • couple • za
10
Top notch
Pros:

Location

Cons:

Everything was great

2026-09-13 • via Nuitee
C
Cesar • solo_traveller • ec
6
2026-09-12 • via Nuitee
C
Cassandra • extended_group • us
10
We felt very fortunate to find this hotel to make our busy New York trip easy to end each night
Pros:

Great location lots of things to do around us

Cons:

It was clean
Staff was friendly
Very safe and comfortable

2026-09-11 • via Nuitee
E
Eileen • family_with_children • il
7
Cons:

the carpet was all wet from the refrigerator in the room.
There was no conditioner in the dispenser.

2026-09-10 • via Nuitee
A
Alberto • couple • au
9
2026-09-09 • via Nuitee
D
Donna • family_with_children • us
9
Pros:

The location

Cons:

My TV was out the whole time.

2026-09-09 • via Nuitee
M
Maria • solo_traveller • it
8
Ottimo soggiorno
Pros:

Posizione ottima. personale gentilissimo. pulizia camera tutti i giorni. Colazione non a buffet ma a scelta tra 1 pietanza calda o 2 fredde e bibita

Cons:

Colazione limitata

2026-09-09 • via Nuitee
B
Beata • solo_traveller • gb
1
Horrible
Pros:

Location

Cons:

This hotel is a complete disaster. The service is nice and that's where it ends. Dirty!!! There is peeling paint, dirty grout and silicones in the bathroom. Dirty water in which I was disgusted to bathe!!! Cracked tiles, dirty room, tables by the bed disgusting. The bed headboards has dirty marks.Breakfast - anyone who called it that probably never ate breakfast. I do not recommend

2026-09-08 • via Nuitee
R
Rhonda • solo_traveller • us
4
Pros:

Close to attractions

Cons:

Elevator often didnt work. Had to stand in line for elevator. Booking listed we would have water in room. Hotel did not supply. It was interesting high 90s. Musty smell in room.

2026-09-07 • via Nuitee
A
Alessandro • family_with_children • it
8
2026-09-07 • via Nuitee
G
Gianluca • family_with_children • it
6
Pros:

La posizione

Cons:

La colazione pessima

2026-09-07 • via Nuitee
L
Leticia • extended_group • us
10
Maravilhoso
Pros:

Ambiente limpo seguro e muito cheiroso

Cons:

Não há nada de que eu não gostei tudo estava perfeito

2026-09-07 • via Nuitee