Best Western Plaza Hotel

Hotels
•
Best Western
7.2 (2104 reviews)
Drottninggatan 9 , Eskilstuna , SE
+46 16 15 00 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Worn rooms
Issues with cleanliness
Hard mattresses

Categories

Cleanliness
6.3
Some reviewers mentioned worn rooms and items missing, indicating a need for improvement.
Service
7.8
Staff are described as friendly and helpful.
Location
8.3
Many reviews praised the central location and proximity to the train station.
Room Quality
5.8
Several guests noted that the rooms felt worn and had issues such as hard mattresses.
Amenities
6.8
Amenities mentioned were decent, but issues such as missing toiletries were noted.
Value for Money
7.8
Mixed feelings; some feel it is priced fairly while others disagree based on room quality.
Food and Beverage
7.8
Breakfast received positive mentions, though some consider the service lacked in replenishment.
Overall Experience
7
A mixed experience with positives in service and location but notable flaws in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:56

Property Description

Convenient Location and Eco-Friendly Environment:
Located opposite Mälardalen University in central Eskilstuna, our eco-friendly hotel provides a comfortable stay with free WiFi and flat-screen TVs. Just 150 metres from Eskilstuna Train Station, accessibility is a breeze.

Diverse Dining Options and Fitness Facilities:
Indulge in Lebanese delicacies and à la carte offerings at Meze Lounge nearby. Stay active in our 24-hour gym or unwind in the sauna for a well-rounded experience.

Exciting Activities and Nearby Attractions:
Let us organize golf outings or trips to Parken Zoo for you. With Cityhuset Shopping Centre a mere 100 metres away and the Old Town within a 15-minute walk, there's plenty to explore during your stay.

Book your stay now for a memorable experience at our hotel!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VST

Location

Guest Reviews

7.2
Based on 2104 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.3
Room Quality: 5.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
P
Persson • solo_traveller • se
7
2026-09-19 • via Nuitee
S
Svensson • couple • se
9
Pros:

Läget, frukosten

2026-09-18 • via Nuitee
A
Ali • couple • no
3
I dont know how did they claim that they are 4 stars, the only 4 stars thing about the hotel was the staff, breakfast wa
Pros:

Staff were very nice and polite

Cons:

The room was dirty, hairs everywhere in the room and bathroom

2026-09-18 • via Nuitee
M
Marsha Arlebo • solo_traveller • se
6
2026-09-17 • via Nuitee
A
Alexander • solo_traveller • se
10
2026-09-15 • via Nuitee
C
Chiara • couple • fr
5
2026-09-09 • via Nuitee
L
Louise • couple • se
3
Aldrig mer
Pros:

Centralt läge

Cons:

Hade verkligen behövt fräschas upp. Kändes otroligt gammalt överlag. Gamla möbler. Riktigt gammalt badrum. En poster upptejpad på väggen. Skitigt i restaurangen. Smuliga barstolar. Smutsiga bord från kvällen innan vid frukost. Vattentrycket var lika segt som det kan va utomlands. Tog hundra år att få varmvatten sen blev det plötsligt skållhett

2026-09-07 • via Nuitee
T
Thomas • solo_traveller • se
5
Pros:

Frukosten var toppen!

Cons:

Bort rum motsvarar inte moderna förväntningar. Gammalt,nergånet och i behov av renovering.

2026-09-07 • via Nuitee
P
Per • solo_traveller • se
8
2026-09-06 • via Nuitee
L
Linda • solo_traveller • se
4
Pros:

Trevlig personal i receptionen. Läget. Bra frukost.

Cons:

Rummet luktade gammalt badrum. Fuktdoft. Förfärlig inredning på rummet. Gammalt. Sprickor i kaklet i badrummet, toasitsen var lös, belysningen i rummet var kall vit färg, grönt kakel i hallen med matta. I kombo med doften så var det inte ok för det priset!

2026-09-06 • via Nuitee
D
Dan • solo_traveller • se
7
2026-09-06 • via Nuitee
D
David • solo_traveller • se
8
2026-09-05 • via Nuitee
E
Eva • solo_traveller • nl
8
Comfortable stay near the station.
2026-08-31 • via Nuitee
R
REMI • couple • se
7
2026-08-29 • via Nuitee
V
Violetta • solo_traveller • se
7
2026-08-26 • via Nuitee
G
Geel qayilay • solo_traveller • se
10
2026-08-26 • via Nuitee
B
Bo • couple • se
4
Pros:

Det var lyhört både inne och ute.
Frukosten sisådär

2026-08-25 • via Nuitee
M
Michael • solo_traveller • se
8
2026-08-23 • via Nuitee
A
Aronsson • couple • se
8
2026-08-22 • via Nuitee
S
Sebastine • couple • se
9
2026-08-22 • via Nuitee