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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the perfect blend of historic charm and modern luxury at Pillows Grand Boutique Hotel Ter Borch Zwolle. Nestled in a 19th-century former police station, our rooms and suites offer top-notch amenities including fine linen, Nespresso machines, and wireless sound systems.
Culinary Delights
Indulge your taste buds at The Living, our vibrant dining space open 24/7, or savor a meal at the popular Coperto Restobar. With a variety of culinary options, your dining experience will be nothing short of exceptional.
Convenient Location
Situated just minutes from Zwolle railway station, our hotel provides easy access to the town center and local attractions like the Stedelijk Museum. Whether you're arriving by car or public transport, your journey to Pillows Grand Boutique Hotel Ter Borch Zwolle will be seamless. Book now and elevate your stay with us.
Please note that the preferred payment methods at Pillows Grand Hotel Ter Borch are credit card and debit card payments.
Coperto Restobar is popular restaurant among guests and locals, and awarded a Bib Gourmand. Without reservation we cannot guarantee you a table.
Please note, when book 6 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 17.50 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
Children up to and including 2 years old stay for € 25 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Prachtige lokatie bij het centrum van Zwolle
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Excellent place to visit
Superfijn hotel, mooi interieur, super relaxte incheck en overal heel leuk personeel.
Sehr schöne grosse Zimmer
The staff are so helpful and friendly. They helped me from the train station quay from pick-up to drop-off as I was struggling with limitied mobility and had a lot of bags. They gave me time to chill out in the lounge and I never felt rushed, which was lovely. I had just arrived in on a long-haul flight and a long (and hot!) train journey so they were like angels to me when I arrived. They also helped to accommodate my strict diet that I had to be on for medical reasons.
The hotel looked like a beautiful and quaint sanctuary from the outside on the gorgeous tree-lined street. It's very modern on the inside yet still comfortable.
The hotel is a nice walk to the water and small town. Everything is so picturesque. I loved stretching my legs on a leisurely walk and later found a great spot for a light dinner near the water.
I liked the sauna a lot. I paid 20EUR for an hour to have the whole sauna room (including the shower and lounge chair with drinks) to myself. They had put music on, which was nice. The sauna wasn't very hot when I got in so once I figured out how to use it, the temperature rose quickly and it worked well.
Honestly, I had a wonderful stay. My only complaint, which I told them about before I left, was the moth that was stuck in the A/C and was buzzing around during the night. Sadly, I'm a light sleeper so it disturbed my sleep. The only other negative comment might be the disappointing view from the downstairs bedroom. It overlooks a residential car park and I wondered if neighbours might be able to see into my room. Nothing the shutters couldn't fix.
Velmi ochotní zaměstnanci
Vse bylo v pohodě
Schoon, luxe, vriendelijk personeel, fijn bed.
Comfortable, clean, well located with very friendly, efficient staff. Spacious bedrooms.
Breakfast was reasonable value.
There was no plug in the bathroom sink. I wet shave so need to fill the sink with hot water.
Locatie
Niets
Het personeel was uiterst vriendelijk en behulpzaam.
Ontbijt was zeer uitgebreid en van prima kwaliteit.
Heeft niks te maken met de kwaliteit, maar persoonlijk houd ik niet van tapijt op de vloer van de kamers.
Voorkeur gaat altijd uit van houten of tegelvloer in verband met hygiene.
Buiten een gezellig terras voor borrel/lunch/diner, echter het zicht op de straat zou ik verbeteren door de beplanting etc. te verhogen zodat je tegen groen aankijkt i.p.v. straat en parkeergarage aan de overkant.
Service en locatie en het ontbijt
Sauna was een tegenvaller
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