Juma Historic Hotel

Hotels
8.9 (520 reviews)
Plaça Major,9 , Pollença , ES

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location on the main square
Friendly, professional and responsive staff (good WhatsApp communication)
Very clean and well maintained
Excellent breakfast served in nearby cafe
Charming historic character and attractive decor
Rooftop with jacuzzi and nice views
Cons:
Noise from local festivals (late-night music) impacted sleep for some guests
No swimming pool and lack of sunshade on the rooftop
Air conditioning reported as noisy at night by at least one guest
Parking is off-site and requires a fee

Categories

Cleanliness
9.1
Repeated comments: 'very clean', 'clean and tidy', 'everything neat' — guests consistently praised cleanliness and upkeep.
Service
9.4
Staff frequently described as friendly, professional and accommodating; excellent WhatsApp communication and helpful responses to issues.
Location
9.5
Consistently emphasised as ideal — located on the main square with great rooftop views and central position.
Room Quality
8.4
Rooms and bathrooms noted as well kept, modern and comfortable, but some guests reported noise at night (festival/AC) affecting sleep.
Amenities
7.9
Rooftop, jacuzzi and sunbeds praised, but no pool and missing sunshade were noted; parking available off-site for a fee.
Value for Money
8.6
Guests felt the hotel was worth the cost (parking fee accepted as reasonable); generally seen as good value for a charming central hotel.
Food and Beverage
9.1
Breakfast repeatedly described as excellent/superb with good choice and quality (served in nearby cafe/restaurant on the square).
Overall Experience
9.2
Overall very positive sentiment: charming historic character, attentive staff and excellent location, tempered slightly by event noise for some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:21

Property Description

Charming Historic Hotel in Pollensa's Main Square

Rooftop Terrace with Hot Tub: Enjoy breathtaking views of Sierra de Tramuntana while relaxing in the hot tub on our rooftop terrace.

Antique-Style Decor and Family Atmosphere: Immerse yourself in the timeless charm of our family-run hotel, featuring antique-style furniture and a peaceful lounge for ultimate relaxation.

Convenient Amenities and Nearby Attractions: From bike storage to car rental, we have everything you need for a comfortable stay. Explore the sandy beaches of Port de Pollensa or delve into the rich history of Pollensa town.

Experience the allure of Juma Historic Hotel - book your stay now for an unforgettable getaway.

Important information:

Please note that the town’s annual festival is between July 26th and August 2nd. This takes place in the square outside the hotel and may cause some noise disturbance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMI

Location

Guest Reviews

8.9
Based on 520 reviews
Cleanliness: 9.1
Service: 9.4
Location: 9.5
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.2
T
Thomas • couple • fr
8
Pros:

emplacement en plein centre de la ville sur la place

Cons:

trajet entre l'hotel et le parking municipal

2026-09-18 • via Nuitee
B
Britta • solo_traveller • de
9
Tolles hotel in perfekter Lage
Pros:

Suuuper nettes Personal.
Oben auf dem Dach konnte man in der Abendsonne den Yakuzi genießen und über die Dächer Pollencas schauen.

Cons:

Durch die perfekte Lage direkt am Marktplatz war es leider sehr laut. Vor allem wenn morgens gegen 5:00 Uhr die Müllabfuhr die Container geleert hat.

2026-09-17 • via Nuitee
M
Monique • couple • fr
9
Pros:

Situé sur une place animée, avec plein de restaurants (notre chambre donnait sur l'autre côté...). Nous avons utilisé le parking de l'hôtel pour 10€ par jour. C'est pratique. Nous avons testé le jacuzzi sur le toit, amusant !

Cons:

Si vous n'avez pas apporté de multiprise, il vous faudra débrancher une lampe de chevet pour charger votre téléphone.

2026-09-14 • via Nuitee
M
Marcel • solo_traveller • de
10
2026-09-13 • via Nuitee
A
Adeline • couple • fr
8
Séjour agreable dans un hôtel bien situé
Pros:

Hotel bien situé, plein centre, commerces tput proches. Ville agréable.

2026-09-09 • via Nuitee
K
Karel • couple • be
9
Zeer goed hotel op een perfecte locatie
2026-09-09 • via Nuitee
S
Shaun • couple • gb
10
Pros:

Juma Historic Hotel great

2026-09-08 • via Nuitee
S
Sven • couple • de
10
Wunderschöner Urlaub für uns. Sehr angenehm..Frühstück exzellent.
Pros:

Lage und Flair. Familienverbunden. Hat uns toll gefallen.

Cons:

Gab nichts auszusetzen.

2026-09-06 • via Nuitee
S
Santiago • solo_traveller • es
9
Excelente habitación, confortable y bonita
Pros:

No desayuné. La ublicación era excelente, supongo que tiene el peligro de ser ruiodasa porque está en la plaza principal, pero en los das que estuve no lo fue (la habitación da a otra calle) o simplemente no me molestó.
La habitación y el baño son excelentes. Muy buen gusto en la decoración.

Cons:

Todo fue muy bien.

2026-09-04 • via Nuitee
D
Doris • solo_traveller • at
9
2026-09-03 • via Nuitee
S
Sofia • couple • ar
10
2026-09-03 • via Nuitee
A
ana • solo_traveller • hr
10
2026-09-01 • via Nuitee
X
Xenia • couple • at
7
Zentral gelegenes kleines nettes Hotel
Pros:

Sehr gute Lage - Plaza Major - zentraler geht es nicht. Freundliches Personal, gutes Frühstück.
Bei der Reservierung eines Flughafentaxis zu "normalen Preisen" wurde sofort geholfen :-) - danke nochmals dafür

Cons:

Nichts für Lärmempfindliche. Aufgrund der zentralen Lage ist bis spät in die Nacht mit Straßenlärm von Gastronomie und feierlaunigen Passanten zu rechnen.

2026-08-31 • via Nuitee
J
Joshua • couple • au
10
A lovely hotel in the middle of Pollenca
Pros:

Love this hotel. I would stay again next time!

2026-08-30 • via Nuitee
S
Simon • couple • at
10
Scores well on all rating aspects
Pros:

Jacuzzi is nice, rooms are clean, staff is friendly, you can not get more central than this. In front of the door is a breakfast place, open early

Cons:

All good

2026-08-30 • via Nuitee
D
Denis • couple • fr
9
2026-08-29 • via Nuitee
O
Odile • solo_traveller • fr
9
Pros:

L'emplacement de l'hôtel,le calme et la gentillesse des réceptionnistes..

2026-08-27 • via Nuitee
M
Martin • couple • cz
10
2026-08-26 • via Nuitee
G
Guille • solo_traveller • es
7
Correcto
Pros:

Hotel bonito y limpio en pleno centro de la ciudad. Amplia habitacion con una cama muy cómoda. El baño muy bien.

Cons:

El desayuno estuvo correcto, pero no es algo a destacar.
No hay espacios comunes, de la calle subes directamente a las habitaciones.

2026-08-25 • via Nuitee
P
Paul • solo_traveller • fr
10
2026-08-24 • via Nuitee