L'Ours de Mutzig - Hôtel Restaurant & Spa

Hotels
8.5 (1234 reviews)
Place de la Fontaine , Mutzig , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Limited dining options
Inadequate coffee machines during breakfast

Categories

Cleanliness
9.08
The hotel is noted for being very clean with well-kept rooms.
Service
9.05
Staff is consistently described as pleasant and accommodating.
Location
9.09
Well-located for visiting nearby cities and villages.
Room Quality
8.54
Rooms are newly renovated and comfortable.
Amenities
8.07
Amenities are good but some guests found them lacking, particularly in terms of dining options.
Value for Money
7.53
Some guests felt the prices were high for certain services despite good quality.
Food and Beverage
8.08
Breakfast offerings were generally praised, yet some found room for improvement.
Overall Experience
8.55
Guests enjoyed their stays and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Charming Hotel in the Heart of Alsace Wine Route

Comfortable Rooms and Traditional Amenities: Experience a cozy stay in fully equipped rooms with satellite TV, work desk, and en suite facilities. Enjoy the warmth of the traditionally decorated reception area with a fireplace, seminar rooms, and a daily breakfast spread.

Delicious Dining Experience: Indulge in tasty local cuisine at the Ours Hotel Restaurant, set in a traditional brasserie ambiance.

Ideal Location for Exploration: Located centrally in Mutzig, our hotel offers a quiet retreat while being perfect for exploring the rich cultural and historical heritage of the Alsace region. Private parking is available for your convenience.

Book your stay at Hotel L'Ours De Mutzig now for a memorable experience in Alsace.

Important information:

For the restaurant required booking before.

A preauthorization upon arrival will be required to guarantee the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Fri, Oct 16, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1234 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.55
F
Francisco extended_group es
8
Nice stay in a nice hotel.
Pros:

It was well located and nice.

2026-07-25 via Nuitee
L
luc extended_group fr
8
Pros:

Belle chambre
bon petit dejeuné

Cons:

( petite piscine ) : mais c'est un detail

2026-07-24 via Nuitee
S
SYLVAIN solo_traveller fr
10
Pros:

En plein centre de Mutzig, hôtel très confortable, équipements de qualité et accueil professionnel.

Cons:

Tout était parfait

2026-07-23 via Nuitee
F
Francis family_with_children be
7
2026-07-23 via Nuitee
B
Bo couple se
6
Pros:

Centrala läget

Cons:

Frukosten undermålig
Ingen middagsservering trots att hemsidan sade det

2026-07-22 via Nuitee
P
PATRICK solo_traveller fr
10
Pros:

Accueil ,confort de l hôtel,et amabilité du personnel, disponibilité
Lun

Cons:

Lumière automatique des toilettes ,sans intérêt et dérangeant celui qui dort.

2026-07-22 via Nuitee
A
Alexis couple be
9
Superbe hôtel pour connaître la région
Pros:

Superbe situation dans la région alsacienne. Chambre très confortable, piscine pour se détendre après la journée

Cons:

Rien à dire

2026-07-21 via Nuitee
R
Rita family_with_children be
9
Leuk net hotel, met vriendelijk personeel en centrale ligging.
Pros:

Vriendelijkheid & gedienstigheid van het personeel
Centrale ligging
Zeer nette kamers
Uitgebreid ontbijtbuffet
Leuk zwembad
Centrale ligging om de streek te verkennen.

Cons:

Beschikbaarheid van het restaurant ingevolge personeelstekort.

2026-07-17 via Nuitee
T
Thomas couple ch
8
2026-07-17 via Nuitee
L
Laure extended_group fr
8
2026-07-17 via Nuitee
V
Véronique solo_traveller fr
10
2026-07-16 via Nuitee
M
Marc couple fr
8
Pros:

L’accueil, le personnel, la propreté

Cons:

Avoir un petit frigo dans la chambre aurai été bien avec ces chaleur , la connexion wifi et la connexion pour casté le telephone étais moyen

2026-07-15 via Nuitee
F
Faorlin solo_traveller be
9
Cons:

Seulement 1 machine à café le matin et quand elle est à l'arrêt il faut attendre pour avoir un café

2026-07-13 via Nuitee
I
Isabelle couple fr
10
2026-07-12 via Nuitee
R
Ralph solo_traveller de
8
2026-07-09 via Nuitee
P
Peter solo_traveller de
10
Perfekt
Pros:

Super Frühstück, Lage ideal!

2026-07-08 via Nuitee
K
Kersten extended_group de
8
2026-07-08 via Nuitee
N
Naouar couple fr
4
Pros:

La chambre climatisée

Cons:

Malheureusement la piscine et terrasse pas très bien entretenue

2026-07-06 via Nuitee
C
Catherine couple fr
10
2026-07-05 via Nuitee
T
Thomas couple de
8
Für ein paar Tage vollkommen ausreichend. Hotel relativ neuwertig umgebaut.
Pros:

Kleines aber feines Hotel.Pool war eine willkommene Abwechslung . Zimmer auch vollkommen ausreichend. Sauber und gepflegt.

Cons:

Frühstück war leider nicht so toll. Rührei war kalt .Und keine Frische Sachen wie Tomaten Gurke ….
Ein bisschen wenig Abwechslung.Parkplatz relativ klein.

2026-07-04 via Nuitee