Hotel Portobelo

Hotels
9.3 (2369 reviews)
Avenida Juarez, 687 , Guadalajara , mx
+523336146751

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
High restaurant prices
Noise from renovations

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, however some issues like strong paint odor were noted.
Service
10
Staff was frequently mentioned as helpful and friendly, which contributed positively.
Location
10
Multiple reviews praised the hotel's excellent location close to central amenities.
Room Quality
9.6
Rooms were noted as remodeled and comfortable, but some concerns about noise during renovations were mentioned.
Amenities
9.1
Facilities were generally satisfactory, though some limitations in services were noted.
Value for Money
9.1
Overall good value, however some guests noted that restaurant prices were high relative to quality.
Food and Beverage
8.1
Negative comments regarding the restaurant food quality impacted this score.
Overall Experience
9.9
General sentiment is very positive, though some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

Central Location in Historic Guadalajara
Located in the heart of the historic district, Hotel Portobelo offers a convenient stay near all major tourist attractions. The hotel's proximity to Avenida Vallarta Avenue ensures easy access to a variety of dining and entertainment options.

Comfortable Rooms and Convenient Amenities
Guests can enjoy air-conditioned rooms equipped with modern conveniences such as flat-screen TVs and free Wi-Fi. With a 24-hour front desk, bar, buffet restaurant, and room service, Hotel Portobelo caters to all your needs during your stay. Additionally, take advantage of free private parking for a hassle-free experience.

Easy Access to Transportation
Conveniently located, the hotel is just a 30-minute drive from Guadalajara International Airport and the Bus Station, making travel arrangements a breeze. Experience the best of Guadalajara with a stay at Hotel Portobelo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2369 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.9
I
IRERI • extended_group • mx
9
¡Muy bien!
Pros:

Excelente opción, si cumplió con lo esperado

2026-07-02 • via Nuitee
E
Evangelina • solo_traveller • us
10
2026-07-01 • via Nuitee
L
LAURA ALEJANDRA • solo_traveller • mx
9
me gustó mucho y es comodo
Pros:

La comida es muuy rica y a buen precio

Cons:

sin comentarios

2026-06-30 • via Nuitee
O
OSCAR • couple • co
9
2026-06-30 • via Nuitee
O
Omar • couple • mx
9
Pros:

Es muy limpio, buena ubicación, muy cómodo para trasladarte, a un lado está el tren ligero Juarez, cama cómoda.

Cons:

El aire acondicionado estaba algo deficiente, muy poco flujo de aire

2026-06-29 • via Nuitee
L
Luiz Felipe • solo_traveller • it
8
2026-06-29 • via Nuitee
A
agonzalezfabeyro • family_with_children • uy
9
Muy bueno calidad/precio.
Pros:

La ubicación es buena, el trato de los empleados también. Podría tener un frigobar en la habitación pero en general cumplió con las expectativas.

2026-06-29 • via Nuitee
M
Mariana • family_with_children • mx
10
2026-06-29 • via Nuitee
R
Ruezga • solo_traveller • ua
10
Pros:

Limpio y comodo

2026-06-29 • via Nuitee
A
Alberto • solo_traveller • mx
9
Pros:

La ubicacion y atencion

Cons:

Que el Bar lo cierren tan temprano a las 10 pm

2026-06-28 • via Nuitee
L
Luis Diego • couple • cr
10
Excelente calidad
Pros:

Excelente ubicación y atención del personal. Muy buena la comida del restaurante.

2026-06-28 • via Nuitee
Y
Yadira • extended_group • us
7
2026-06-28 • via Nuitee
J
Jorge Roman • solo_traveller • mx
9
2026-06-26 • via Nuitee
C
Cesar Augusto • couple • co
10
Muy buen lugar
Pros:

La ubicación.

2026-06-25 • via Nuitee
N
Nelson • couple • co
9
Recomendable
Pros:

Linda habitación, moderna.

Cons:

El servicio de algunos colaboradores puede mejorar. No nos ayudaron con las maletas y en uno de los restaurantes no fueron muy cordiales.

2026-06-25 • via Nuitee
H
Harvey • solo_traveller • us
10
Luxurious for the money. Excellent value!!!
Pros:

Very central location. That said, the windows must’ve been double or triple paned, as there was virtually no road noise at any hour. Interior finish (paint, tile, woodwork) was beautifully done.

Cons:

Nothing.

2026-06-25 • via Nuitee
J
Juliana • couple • co
10
Me encantó
Pros:

Muy linda la habitación, moderna
Baño amplio, muy bueno el escritorio, sofá y espacio para poner las maletas
Muy rico el café
Amable la gente
A pesar de estar en vía principal no se escucha nada de ruido

Cons:

Las almohadas muy altas
Sería bueno que incluyeran desayuno por el precio

2026-06-24 • via Nuitee
C
Cesar • solo_traveller • mx
9
2026-06-23 • via Nuitee
J
Jass • solo_traveller • us
10
2026-06-22 • via Nuitee
P
Patiluka • solo_traveller • mx
10
2026-06-21 • via Nuitee