Eastwest Hôtel by Malone

Hotels
•
Small Luxury Hotels of the World
8.6 (1409 reviews)
Rue des Pâquis 6 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable rooms
Good amenities
Cons:
Limited evening dining options
Some service availability issues
Few complaints about room comfort

Categories

Cleanliness
8.39
Most guests reported the hotel was clean, but a few mentioned issues with dust in certain areas.
Service
8.86
While the staff was friendly, there were complaints about availability and responsiveness. Overall, service is rated positively.
Location
9.2
The hotel is praised for its central location, close to important sites.
Room Quality
8.65
Rooms are generally good and well-decorated, though some had concerns about uncomfortable pillows.
Amenities
8.58
Amenities such as gym and sauna were appreciated, with minor expectations on breakfast variety.
Value for Money
8.64
Guests felt that the pricing was fair given the location and quality of the hotel.
Food and Beverage
7.69
Breakfast was noted as decent, but the lack of evening dining options and limited bar service impacted ratings.
Overall Experience
8.76
Guests enjoyed their stay overall, with minor issues not detracting significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:10

Property Description

Luxurious Home Away from Home

Contemporary Elegance: The Eastwest Hotel seamlessly blends contemporary decor with eastern and western traditions, creating a unique ambiance that is both luxurious and inviting. The play of light and shade adds a touch of sophistication to the overall atmosphere.

Ultimate Comfort: Indulge in the elegance and comfort of the hotel's rooms, complete with individually controlled air-conditioning/heating, high-speed internet access, interactive cable TV, and a Nespresso coffee machine. Each room is designed to provide the utmost luxury for guests.

Culinary Delights and Wellness: Experience inventive cuisine made from fresh market ingredients at the hotel's restaurant, while enjoying the view of an open-sky patio. Unwind in the sauna or stay active in the fully equipped fitness area, ensuring a well-rounded and relaxing stay.

Book now for a luxurious stay at the Eastwest Hotel in Geneva.

Important information:

Please note that the Eastwest restaurant will be closed on December 24 and 25 and only a limited menu and room service will be available.

A special menu for the New Year is available upon request for a fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.6
Based on 1409 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.76
P
piazzi • solo_traveller • it
10
A un passo dal centro
Pros:

Ottimo hotel in posizione ventrale

2026-07-25 • via Nuitee
P
Peter • couple • ch
9
2026-07-25 • via Nuitee
N
NICKY • solo_traveller • gb
9
A perfect place for a stopover
Pros:

Very friendly staff. Great shower. Lovely bed

2026-07-23 • via Nuitee
J
Josee • couple • ca
8
Près de tout
Pros:

Tout près de tout

2026-07-23 • via Nuitee
G
Geoffrey • couple • za
5
For our purposes serve well for what business needed to be conducted
Pros:

For business purposes, perfectly situated.
Room comfortable but needed maintenance done - safe not working, bedside lights not working, lack of shower body lotion
Simple yet sufficiently edible

Cons:

The front desk/reception poorly disposed and unengaged with guests. Mis-managed by management whomever they, she, him might be

2026-07-21 • via Nuitee
A
Andreiana • couple • pf
8
Very, very nice staff!
Pros:

Very clean, nice room, quiet

Cons:

The area during the night. But at the same time, it’s very close to the lake.

2026-07-19 • via Nuitee
U
Uri • couple • il
8
Pros:

מיקום טוב
צוות שרותי מאוד
חדר בגודל סביר (שדרגנו)

Cons:

עיצוב מוזר של החדר
אין נוף (מלון עירוני)
ארוחת בוקר בינונית (בין קונטיננטלית למלאה)
מספר מדרגות בדרך למעלית (מניח שלא היתה ברירה בתכנון)

2026-07-18 • via Nuitee
J
Jacqueline • couple • fr
8
Un excellent séjour
Pros:

Son positionnement, l’accueil par Virginie, le petit balcon, la chambre, petit déjeuner

Cons:

Tout était très bien.

Mais il y a 5-6 escaliers avant l’ascenseur, donc c’est pour des mobiles.

2026-07-16 • via Nuitee
M
Müller • solo_traveller • ch
7
2026-07-15 • via Nuitee
P
Pittrice • solo_traveller • it
10
Pros:

Posizione comoda, staff gentile.

2026-07-14 • via Nuitee
N
Nadine • couple • ch
10
Pros:

it was clean, private and in a hood location

2026-07-14 • via Nuitee
L
Lucian • solo_traveller • md
8
Pros:

Comfortable pillow and bed. Clean and spacious room, just needs a little renovation

2026-07-13 • via Nuitee
J
jingwen • couple • cn
10
美好
Pros:

员工非常温暖 实实在在的支持； 设施很新 洗手间宽敞 一楼免费的饮料小食很贴心 地理位置极好 离火车站步行可达 周边餐厅选择丰富

Cons:

无

2026-07-12 • via Nuitee
H
Hans • couple • de
6
2026-07-11 • via Nuitee
S
Silvia • solo_traveller • sk
7
Pros:

Good hotel with a comfortable bed and nice cleanliness. The room was clean and well-maintained, and the bed was very comfortable, ensuring a good night's sleep. Overall, I was satisfied with my stay and would recommend this hotel.

Cons:

The breakfast selection was limited. I missed having fresh vegetables and fruit available, which would have improved the overall breakfast experience.

2026-07-10 • via Nuitee
T
Tomer • solo_traveller • il
10
2026-07-09 • via Nuitee
Y
Yuval • extended_group • il
10
מלון נהדר בזנבה
Pros:

מלון מצוין ברמה טובה מאוד
ארוחת בוקר נהדרת
יחס טוב מהצוות
יש אחר הצהרים כיבוד קל ושתיה קלה בלובי

2026-07-06 • via Nuitee
R
Roberta Dreyer • couple • br
5
2026-07-05 • via Nuitee
S
Sandra • couple • es
9
Agradable. Buen desayuno continental
Pros:

La ubicación, la atención y la habitación y baño

2026-06-26 • via Nuitee
G
Gabriele • couple • it
8
Pros:

Personale sempre disponibile, posizione ottima per una visita al centro di Ginevra e una passeggiata sul lungo lago. Parcheggio vicino.

Cons:

Poco spazio per la colazione. Non è possibile appoggiare un piatto per prendere le uova o qualsiasi altra vivanda. I prodotti erano buoni.

2026-06-26 • via Nuitee