Hotel Trusty Tokyo Bayside

Hotels
8.4 (2624 reviews)
Koto-ku Ariake 3-1-15 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Delicious breakfast
Helpful staff
Clean hotel
Good location
Cons:
Limited breakfast seating
Dim room lighting
Difficult area navigation

Categories

Cleanliness
7.9
Clean, but some comments on clutter in the hallways.
Service
8.9
Staff are friendly and helpful, providing good service.
Location
8.4
Good location near Tokyo Big Sight, though some found access to the nearby station complicated.
Room Quality
8.2
Rooms are comfortable, but some mentioned issues like dim lighting and broken lamps.
Amenities
8.3
Nice amenities, but lack of nearby convenience stores noted.
Value for Money
8.2
Generally good value but mixed feelings if not at discounted rates.
Food and Beverage
8.9
Breakfast highly praised for quality and variety.
Overall Experience
8.4
Overall pleasant stay with several positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxurious Accommodations

Hotel Trusty Tokyo Bayside offers stylish rooms with a modern decor and traditional Japanese touches. Each room comes with free broadband internet access, a fridge, and a private bathroom. Guests can unwind while watching video-on-demand movies on the flat-screen TV.

Convenient Location

Situated just a 7-minute walk from Tokyo Big Sight Station, this hotel is close to Palette Town, Tokyo Big Sight Exhibition Centre, and the iconic Fuji TV Building. Explore the vibrant Ginza area and Tsukiji Fish Market with a short taxi ride or take advantage of the airport shuttles to Narita and Haneda Airports.

Delightful Dining Options

Indulge in International cuisine at Cuore Lounge Restaurant, serving delicious dishes all day. Start your morning with a breakfast buffet offering a mix of Western and Japanese favorites.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at Hotel Trusty Tokyo Bayside.

Important information:

Please note that breakfast for children aged 12 and below, will incur an additional charge.

Renovation work of the Cuore Lounge Restaurant will be carried out from 19/01/2026-26/03/2026.
Guests may experience some noise or light disturbances.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2624 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 8.4
Y
yolanda • couple • us
10
Pros:

Unfortunately, we were delayed by a day for checking into the hotel. Therefore, we lost one day and the monies for the hotel for the night. I am asking that the payment for night is returned to the credit card.

Thank you

Yolanda D. Clay

2026-06-11 • via Nuitee
N
Noemi • couple • it
9
Eccellente
Pros:

La struttura si trova vicino al centro congressi, a 5 minuti a piedi dalla stazione. Posizione comoda e ben servita. A pochi minuti a piedi potete trovare anche un’enorme centro commerciale e a pochi passi dall’hotel c’è anche la Toyota Arena.
L’hotel é molto bello e accogliente, lo staff super gentile e disponibile. Ci hanno fatto la cortesia anche di prenotare un taxi per la mattina seguente per andare in aeroporto (costo della corsa circa 6000yen)
La camera ha una grandezza standard per gli hotel giapponesi, era pulita e molto comoda.
In bagno trovi tutto quello che può servirti e in più ci hanno dotato anche del pigiama
C’è la possibilità di fare colazione in hotel pagando anche in loco

Cons:

Nulla

2026-06-10 • via Nuitee
R
Ranadev • solo_traveller • in
5
It is disapointing
Pros:

Hospitality is good.

Cons:

Rooms are very small; it's very expensive compared to the facility.

2026-06-10 • via Nuitee
ドヒ • solo_traveller • jp
10
2026-06-09 • via Nuitee
Y
Yelitza Noray • couple • pt
10
2026-06-08 • via Nuitee
A
Amanda • solo_traveller • us
10
Serene Stay
Pros:

I loved the view of the skyline and across the water.

Cons:

It was all lovely.

2026-06-05 • via Nuitee
T
TERUYO • solo_traveller • jp
10
最高！！
Pros:

先ず外観もロビーもお部屋も素敵でした。
何より他のホテルと違った点はお部屋にトイレットペーパーの予備が１つ置いてあったこと。だいたいのホテルはトイレに備え付けのペーパーホルダーの２つしかないです（使いかけで少なくても）。今回台風の影響もあり必要以上に外に出なかったのでホテルの滞在時間も長かったですが、安心して過ごすことが出来ました。（予備は使いませんでしたが、あるとないとでは気持ちが違います。）ありがとうございました。

2026-06-04 • via Nuitee
O
Onda • couple • jp
5
できたらゆっくり食事をする場所が複数ほしい
Pros:

都内でありながら駐車場が使えた事

Cons:

レストランの終了時間が早すぎです。

2026-06-03 • via Nuitee
M
massya • family_with_children • jp
6
2026-06-02 • via Nuitee
M
MEGUMI • extended_group • jp
8
2026-06-02 • via Nuitee
Y
Yudai • extended_group • jp
10
スムーズ
Pros:

ポケモンGOのイベントに参加するため急遽当日に予約しましたが、安価でスムーズに予約でき、部屋も清潔でした

Cons:

到着が10時ごろだったのでレストランは閉まっていました。コンビニなども近くにはないので、遅くなる場合は食事などは済ませてから到着するといいです

2026-06-01 • via Nuitee
U
Umezawa • solo_traveller • jp
10
2026-06-01 • via Nuitee
M
Michiko • couple • jp
9
2026-06-01 • via Nuitee
博文 • solo_traveller • jp
6
Pros:

駐車場あったから良かった

Cons:

朝飯が高い

2026-05-30 • via Nuitee
F
Ferreira • solo_traveller • jp
8
Pros:

Convenient, clean, comfortable.

Cons:

Breakfast was only ok for western menu.

2026-05-30 • via Nuitee
R
Risa • family_with_children • us
8
2026-05-28 • via Nuitee
Y
yuuya • solo_traveller • jp
10
2026-05-27 • via Nuitee
K
KYUSUNG • extended_group • kr
10
2026-05-27 • via Nuitee
N
NORIYO • solo_traveller • jp
6
2026-05-26 • via Nuitee
Y
Yumiko • couple • jp
7
2026-05-25 • via Nuitee