InterContinental New York Times Square by IHG

Hotels
InterContinental Hotels & Resorts
8.4 (2521 reviews)
300 West 44th Street , New York , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty rooms
High service charges

Categories

Cleanliness
7.04
Several reviews mentioned dirty rooms and issues with cleanliness.
Service
9.51
Staff were described as friendly and attentive, with some minor issues reported.
Location
9.55
Guests frequently praised the hotel’s location near Times Square and convenience.
Room Quality
7.5
Mixed reviews on room condition, with some needing updates.
Amenities
8.53
Amenities were generally well-received, but there were comments on room service charges.
Value for Money
7.49
Value perception affected by cleanliness and room conditions, especially for a 5-star.
Food and Beverage
8.54
Bar and dining staff received positive mentions, but some areas could improve.
Overall Experience
9.01
Overall, the experience was positive with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:43

Property Description

Luxurious Accommodation with Stunning Views
Experience the breathtaking Manhattan skyline, Hudson River, and Broadway Theater District from our 36-story hotel. Each room boasts floor-to-ceiling windows, a flat-screen TV, and a spa-inspired bathroom for the ultimate relaxation.

State-of-the-Art Amenities
Enjoy modern comforts including a spacious work station, coffeemaker, minibar, and hairdryer in every room. Our 24-hour gym on the third floor offers panoramic views of 44th Street, equipped with top-of-the-line treadmills and free weights.

Convenient Location and Dining
With a Subway Station a stone's throw away and Times Square within walking distance, explore the best of New York City right at your doorstep. Indulge in craft cocktails and a delectable menu at The Stinger Cocktail Bar & Kitchen for a memorable evening.

Book now for an unforgettable stay at InterContinental New York Times Square!

Important information:

The daily Amenity fee of USD 40 (plus applicable taxes) includes the following:

- USD$20 Food and Beverage Credit, Per Day (Applicable for Dinner and Bar at The Stinger Cocktail Bar & Kitchen or In-Room Minibar)
- USD$25 Laundry Credit per Stay - Enhanced High Speed ​​Wifi
- Free Local and National Calls.

Any reservations booked with breakfast included are for 2 adults maximum. Additional guests may pay directly on site.

Parking cost $90.00 (plus applicable taxes) for 24h period.
Parking cost $130.00 (plus applicable taxes) for 36h period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2521 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 9.01
C
Cliff couple us
3
Disappointed and offended
Pros:

The location

Cons:

The front desk staff, especially the night manager was not professional, definitely not for a 5 star hotel. You better see the cctv at around 6:10am, May 27. There was some amount discrepancy on the receipt during the check-out, and I requested the explanation for it. The initial staff member who helped me said I didn’t owe anything to them and I could go. But the issue was not that I owed to them but they owed to me 23 dollars based on the receipt. In all, I am very disappointed in the management and their staff training, essentially the attitude of the night manager.
PS, I stayed at the room 637, go to the that hallway, the stinky smell was unbearable, even though getting better when we left.

2026-05-28 via Nuitee
couple us
5
Too expensive even by NYC standards. The valets and doormen were super nice but front desk people not so much. They had
Pros:

Our room was close to subway and very noisy

Cons:

Food was very mediocre

2026-05-28 via Nuitee
H
Hussam solo_traveller ae
10
2026-05-27 via Nuitee
B
Benoit extended_group fr
9
Bon rapport qualité prix / accès facilité avec métro juste à côté
Pros:

La situation géographique - propreté - facilite d’accès avec les transports en commun

Cons:

Dommage qu’il n’y ait pas de roof top mais je le savais lors de ma réservation.

2026-05-27 via Nuitee
C
Carole Marisa Lee extended_group us
10
2026-05-26 via Nuitee
L
Lee Noi extended_group sg
8
2026-05-26 via Nuitee
D
DAN-JOSEPH couple il
9
מלון מומלץ במיקום הכי טוב במנהטן.
Pros:

מיקום מעולה. צוות שרותי היותר. ארוחת בוקר מצוינת.

Cons:

ביקשנו עזיבה מאוחרת ב6 בערב בשל טיסה מאוחרת . דרשו תשלום של חצי יום.

2026-05-24 via Nuitee
C
Chrisitne couple us
7
2026-05-23 via Nuitee
N
Nuno solo_traveller pt
9
Boa, mas cara.
2026-05-22 via Nuitee
M
milton couple br
10
Bom hotel,se voltar a NY devo ficar nele novamente
Pros:

Quarto

Cons:

Quarto e banheiro grande e confortável

Poderiam verificar se esqueci meu passaporte antigo com visto americano no Quarto ??
Não consegui mandar email pro hotel pedem número de reserva e eu não possuo
Milton Luis de Oliveira
F 55 11,9 9971 0910
Email: marmil95@terra.com.br
Grato

2026-05-22 via Nuitee
T
TAEJIN couple kr
9
2026-05-19 via Nuitee
J
Jacob couple us
10
2026-05-17 via Nuitee
G
garethwC743BU Couples
6
Great location but not the usual IHG standard
Pros:

The hotel location is great, very central for many attractions. We just had a few things that weren’t up to the usual standards that we get from Intercontinental hotels. The free water within our room was not replenished daily as it should have been, the hotel lacked space inside, with only having one bar / restaurant there wasn’t much choice, and indeed during our last two days staying, we could not access the bar / restaurant at all due to a private event, which was disappointing as we had to go to another hotel to get a drink. All in all, although the location is excellent, the hotel is lacking somewhat compared to the many Intercontinental hotels I’ve stayed in around the world. Also, we opted for the continental breakfast on one of the days, so basically a cappuccino, some fruit and a croissant it is cost $115 (£82) which was ridiculous

2026-05-15 via Tripadvisor
C
Claudia Monica solo_traveller es
10
Pros:

La amplitud de la habitacion, el bar/restaurante

Cons:

Mi habitacion era ruidosa, aunq era de esperarse en Times Square

2026-05-14 via Nuitee
D
david solo_traveller es
10
2026-05-14 via Nuitee
S
Sharon solo_traveller au
8
Pros:

Porters were great.

Cons:

Charged $1200 for a room l had already paid for then told l have to wait up to 72 hours for the refund... very poor.

2026-05-14 via Nuitee
P
paulb3190 Business London, England
10
A very well run and friendly hotel in a great location.
Pros:

A very professionally run and friendly hotel. A great base for business and exploring the city. Its my home from home.

2026-05-11 via Tripadvisor
C
carolinavF5088ZR Family
10
Excellent service by Eddie
Pros:

I had dinner with my mom, for mothers day, and Eddie, surprised my Mom with a rose and a mothers day card. So beautiful.

2026-05-10 via Tripadvisor
R
robincF4772LN Family
10
Extraordinary worth the wait. Awesome!!!!!!
Pros:

Wonderful Wonderful Wonderful
Server

2026-05-09 via Tripadvisor
F
fransicog2022 Business Ecatepec, Central Mexico and Gulf Coast
4
ny visit
Pros:

rooms are minis very small
im a top tayer with them thay did an upgret from clasic to premium witch is the same size only a hi floor on line its 50us more (dosent worth it)
the room was so small i coudent even open my suit comfortly
brackfast buffet is continental brackfest very basic
after 3-4 nights you get boring.. (you cant priper your egs) be awere for 50us brackfast inc tax
the price is to hi for this kind of room
its look like crown plaza not intercontinental (need a renovation)
it will take them a lot for mi to come back to this hotel
china /shery was very halpful to try to acomedet mi
thank you

2026-05-09 via Tripadvisor