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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Location & Accessibility
Hyatt Centric Janakpuri New Delhi located in West Delhi, adjacent to District Center & Metro Station, making it convenient for travelers to explore the city's landmarks & shopping destinations.
Modern Dining Experience
Kitchen District offers a unique culinary experience with a modern take on traditional Indian cuisine. Hyatt Centric Lounge is a chic spot for socializing with friends while enjoying delightful offerings.
Luxurious Accommodation
Featuring 224 rooms & suites with 55-inch LED TVs, deep soaking bathtubs, and separate dining areas, Hyatt Centric Janakpuri provides a luxurious stay with attention to detail and comfort.
Experience luxury and convenience at Hyatt Centric Janakpuri New Delhi! Book your stay now.
Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.
A refundable security amount may be applicable in case of scanty baggage.
Pool, Gym, Spa are under maintenance till further notice.
'Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500.
If you pay more tax than required, you may collect the balance amount from the hotel at check out.
If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.'Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 11 and older are allowed.
Children from 11 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
People 11 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
They not good in service and ask payment for every order
It was the great experience although i have issue with the bath tub and the water temperature in my room but they changed my room later on so its good experience
A good location everything is nearby
It was a nice stay in Hyaat
My experience with Grand Hyatt Delhi's reservation team was extremely disappointing. The level of communication was far below what one would expect from an international luxury hotel brand.
Responses to inquiries were delayed by one to two days, which is particularly frustrating for a foreign traveler who relies on timely and accurate information when planning a stay. The lack of urgency and poor communication created unnecessary confusion and stress throughout the booking process.
The reservation desk appeared disorganized and chaotic. On multiple occasions, staff members seemed unaware of booking details and were unable to provide clear or consistent information over the phone. Instead of receiving assistance, I was often left with more questions than answers.
The overall experience made the booking process feel like a trap rather than a seamless hospitality experience. Such delays, poor coordination, and lack of accountability have significantly tarnished my perception of the Grand Hyatt brand.
For a hotel that promotes premium service standards, this level of customer support is simply unacceptable. I hope the management takes serious steps to improve response times, staff training, and internal communication processes to prevent future guests from having a similar experience.
Δεν καταλαβαίνω γιατί υπάρχουν τόσες χαμηλές κριτικές. Το ξενοδοχείο είναι υπερπολυτελές, η κυρία Άρνα ήταν πολύ εξυπηρετική, όπως και όλο το υπόλοιπο προσωπικό επίσης.
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