Grand Hotel Piazza Borsa

Hotels
8.5 (497 reviews)
Via Dei Cartari 18 , Palermo , it

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Issues with room odors
Maintenance problems
Limited evening dining options

Categories

Cleanliness
7.64
Some rooms had issues with odors and maintenance; overall cleanliness needs improvement.
Service
9.11
Staff were noted as friendly and helpful, contributing positively to the overall experience.
Location
9.15
Excellent location close to major sights and restaurants, as highlighted in multiple reviews.
Room Quality
8.1
Rooms were spacious and comfortable, but some issues like odor and maintenance were noted.
Amenities
8.63
Good amenities, though some expected items like body lotion were missing.
Value for Money
8.59
Generally considered fair value, but some reservations about the quality relative to the price.
Food and Beverage
8.14
Breakfast received good reviews, but limited evening dining options were noted.
Overall Experience
8.61
Overall a positive experience, but with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:24

Property Description

Luxurious Accommodation

The Grand Hotel Piazza Borsa offers elegant rooms equipped with modern amenities, including air conditioning and free Wi-Fi. Guests can enjoy a touch of luxury with the provided courtesy line, ensuring a comfortable stay.

Dining and Entertainment

Indulge in a variety of dining options at the hotel's numerous restaurants, promising a culinary experience to remember. Experience the charm of the ancient cloister transformed into a venue for concerts and events, adding a cultural touch to your stay.

Prime Location

Conveniently located in central Palermo, just a short stroll from the picturesque harbour and the Baroque square of Quattro Canti, the Grand Hotel Piazza Borsa is the perfect choice for travelers looking to explore the city's historic treasures.

Book now to experience the perfect blend of luxury and culture at Grand Hotel Piazza Borsa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 36 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 497 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
T
Thomas • couple • us
10
good value, beautiful hotel and very convenient location to the city center.
Pros:

great breakfast and very good location to the center of Palermo.

Cons:

nothing

2026-05-30 • via Nuitee
I
Irina • couple • ru
10
super!
Pros:

The room turned out to be spacious and cozy. I’d especially like to mention the reception staff — they were incredibly welcoming and always ready to help.

2026-05-27 • via Nuitee
S
Silvia • solo_traveller • it
8
2026-05-27 • via Nuitee
N
Nichola • couple • au
8
Lovely attention to detail and beautiful.
Pros:

Lovely beautiful and palatial hotel with a big bathroom, lovely smelling toiletries and very nice linen and towels. We had big windows that looked out on the street. The room was spacious and had a separate area for the luggage and wardrobe.

Cons:

Our room was incredibly noisy on the first floor and even with double glazing. We were constantly woken up by revellers shouting and cheering until about 3am and on a Monday night! Ask for a quiet room high up to avoid this.

2026-05-26 • via Nuitee
S
Saintoyant • couple • be
8
2026-05-24 • via Nuitee
P
peter • solo_traveller • be
8
2026-05-21 • via Nuitee
A
Allison • solo_traveller • ch
9
2026-05-18 • via Nuitee
C
Crina • couple • us
9
Fabulous comfortable hotel in a great location
Pros:

Breakfast was great, wonderful fresh squeezed OJ and a great selection. Location was superb!

Cons:

Gym should have had water. The bahtub was difficult to enter and exit.

2026-05-17 • via Nuitee
W
Walter • solo_traveller • de
8
Pros:

Ganz besonders die Lage, sehr gutes Frühstück, aufmerksames Personal.

Cons:

Das Badezimmer!! Die Entlüftung funktionierte nicht, auch nach unserer Reklamation hat sich nichts geändert. Um zu Duschen musste man über den Rand der Badewanne steigen, war für uns Ältere ein wenig kompliziert.

2026-05-16 • via Nuitee
A
Adrian • extended_group • ch
9
2026-05-11 • via Nuitee
A
Adrian • extended_group • ch
9
2026-05-11 • via Nuitee
B
Beata • couple • at
9
Pros:

Zimmer, Frühstück, Personal, Lage absolut super, top Hotel

Cons:

Wellness war angeboten, stand nirgends bei der Buchung, dass es gegen Gebühr ist. Wäre dann zusätzlich sehr teuer gewesen

2026-05-10 • via Nuitee
L
Luigia • solo_traveller • it
9
good
Pros:

everything good

2026-05-10 • via Nuitee
A
Anne • couple • us
9
Pros:

Location and size of the room

Cons:

The bed is too firm.

2026-05-10 • via Nuitee
A
Annick • solo_traveller • fr
8
Séjour parfait
Pros:

Très belle prestation

Cons:

Chambre un peu bruyante de par sa localisation dans l’hôtel, mais très ponctuel.

2026-05-10 • via Nuitee
P
Provenza • solo_traveller • it
10
2026-05-08 • via Nuitee
A
ali esad • extended_group • tr
6
Cons:

THEY DO NOT HAVE A CONCİERGE

2026-05-07 • via Nuitee
D
DAMIR • couple • hr
10
2026-05-07 • via Nuitee
S
Silke • couple • de
10
2026-05-06 • via Nuitee
G
Ginevra • couple • it
5
super location ma da ristrutturare
Pros:

la location, il personale alla reception e della spa, la sala ristoro art nouveau bellissima

Cons:

l arredamento delle camere poco moderno, il bagno della camera, il materasso poco confortevole

2026-05-06 • via Nuitee